Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Waste of time Was told I was approved for a car, made me wait four days, giving me hope, to just be told I'm not able to buy the car(finance). They should have just Was told I was approved for a car, made me wait four days, giving me hope, to just be told I'm not able to buy the car(finance). They should have just told me that from the beginning. The manager gave me an offer that I couldn't refuse just to find out they couldn't honor the deal. (Since I'm sure after he made the deal, he realized he wasn't going to be able to honor it) overall a good experience at first, until they started to make me come into the dealership and be told to come back the next day. Everytime I would come in I felt as if I was slowly pestering them with my presence(since I'm sure they knew I wasn't going to be able to buy the car & they were busy with customers that were buying cars) I took my business elsewhere and bought a car. More
My first car So I will be returning to college in about a month and I needed a vehicle to take with me. this will be my first car so of course it was a bit of a pa So I will be returning to college in about a month and I needed a vehicle to take with me. this will be my first car so of course it was a bit of a panic attack. luckily Marco helped me and my experience was great. He got me in a 2012 camry and i couldn't be any happier. I will definitely send people Marcos way. my experience was great. More
great experience Go see Justin Tidwell. From the time he greeted me to when I drove away in my new Acura, he made sure I not only was happy but that I didn't feel pres Go see Justin Tidwell. From the time he greeted me to when I drove away in my new Acura, he made sure I not only was happy but that I didn't feel pressured. We sat down when I got there and talked about what I wanted and didn't want, and I couldn't be happier today! More
Awesome Experience Maurice is the sales guy to see! Treated like family the moment I entered the lot. Through all of my questions and concerns Maurice was patient, quick Maurice is the sales guy to see! Treated like family the moment I entered the lot. Through all of my questions and concerns Maurice was patient, quick and honest! More
Dung was Great!!! (also Mike Luong and Mary in Title) Dung Hoang is the salesperson I deal with at Macchurchill and he was extremely helpful from start to finish, answering all my questions, I was buying Dung Hoang is the salesperson I deal with at Macchurchill and he was extremely helpful from start to finish, answering all my questions, I was buying from out of state, sight unseen and he really made every effort to satisfy my needs. I found him to be honest, hard-working and went above and beyond in making the experience pleasant overall. Mike Luong was also very helpful with the finance/finalizing contracts and Mary in Title was a dream to work with- she worked to solve some glitches and was so pleasant and helpful. It's stressful buying a car but this team worked hard to try to please and make it go as smoothly as possible. I absolutely love the RDX so far. I am extremely pleased with the end result. More
Love my car. Justin Tidwell and Bruce Phillips were great in helping me get a new TLX. I have had so many people ask me where I got it and I tell everyone to go se Justin Tidwell and Bruce Phillips were great in helping me get a new TLX. I have had so many people ask me where I got it and I tell everyone to go see them. I will definitely be back again for an upgrade in a few years. More
Great Service I worked with salesperson Maurice. .I felt he listened to my needs and got me the best car.I trust Maurice as my car salesman. I would recommend my fr I worked with salesperson Maurice. .I felt he listened to my needs and got me the best car.I trust Maurice as my car salesman. I would recommend my friends and family to work with him. I love my new car!! Thanks Maurice! More
No help what so ever DO NOT buy from this dealer they lie about everything. They will tell you that you need a warranty and maintenance package because the bank won't fina DO NOT buy from this dealer they lie about everything. They will tell you that you need a warranty and maintenance package because the bank won't finance it without it. That's a flat out lie. Then once they sell you on this they will sell you the wrong package and use the wrong oil in your car and tell you it's right. Costly repairs that they will over charge you for also. Bottom line if you want to be treated like an idiot when you point out the facts that they think you're unaware of and you want to be forced to purchase warranties that are useless and wind up causing more harm than help by all means waste your money here. Also they're overall customer service is the worse among any dealers I've ever visited, even worse than those buy here pay here lots. As much as you request assistance the response you get is that they will call you back and they never will even attempt to do so. More
See Dung Hoang I went to Mac Churchill to trade in my vehicle and get some thing more reliable for my family and Dung Hoang took great care of us. We left happy in a I went to Mac Churchill to trade in my vehicle and get some thing more reliable for my family and Dung Hoang took great care of us. We left happy in a newer vehicle. I would recommend dealing with Dung to anyone looking to purchase or trade in a vehicle. He was even great with my kids and going in I was worried about their behavior while shopping. Great job Dung!! More
Excellent service! David Mann and James Jones made this car buying process so easy. We were able to handle most things with a few texts and those guys handle everything David Mann and James Jones made this car buying process so easy. We were able to handle most things with a few texts and those guys handle everything else while we were at home. They greeted us promptly when we arrived and were so friendly and fast. We can't say enough good things about the process. We went through financing with Omar and he was great as well. He didn't try to haggle us or sell us a bunch of unnecessary stuff. Very good experience. More