Hiley Acura

Lost a LOYAL customer! This was my 3rd purchase from Mac Churchill and I have to say it was everything you fear about buying a used car. Long story short I was sold a vehicl This was my 3rd purchase from Mac Churchill and I have to say it was everything you fear about buying a used car. Long story short I was sold a vehicle 30k vehicle with 3 broken door handles($1000 fix) no Nav disc ($300 fix) and Other lies. These people are shady! They are "unwilling" to fix the things wrong with the car. It's awful. For that kind of money I should have to worry about door handles! I'm so upset and disappointed in them. I got SCREWED! More

Excellent customer service Victor was an excellent help to me.....I'm surely bringing my friends and family members to him for great deals. Thank you , thank you Victor! Victor was an excellent help to me.....I'm surely bringing my friends and family members to him for great deals. Thank you , thank you Victor! More

Great experience Lawrence was a pleasure to work with!! I looked forward to the car buying experience as this journey continues and I will recommend him to friends and Lawrence was a pleasure to work with!! I looked forward to the car buying experience as this journey continues and I will recommend him to friends and family! More

Great Human Relations Victor, was just outstanding......he helped me greatly and answer all my questions.....I recommend him highly....I'm telling all my friends and famil Victor, was just outstanding......he helped me greatly and answer all my questions.....I recommend him highly....I'm telling all my friends and family...... More

All the things you hate about car buying At 9 months pregnant on bed rest I requested quotes online for the vehicle we were looking for before making our way out to a dealership to finalize. At 9 months pregnant on bed rest I requested quotes online for the vehicle we were looking for before making our way out to a dealership to finalize. I spoke with Bruce Phillips at least 3 times to confirm the price quoted and the details, leaving no ambiguity to chance. I also asked for this to be a fast process as I was to be on bed rest but we wanted to finish the car buying before delivery. He would not provide a written quote due to concern with another dealer matching it that would have been closer to us in Dallas. Fair I understand the logic. Trekked our way to the dealership for a 3 pm appointment, Bruce confirmed our price again but then handed us off to another representative at 4, until then we were just waiting. Mike Weide took us on a test drive then sat us down for pricing. The price quoted was no where found on the sheet (not even the subtotal), Mike told us Bruce must have misunderstood what out the door pricing means (really?). We went back and forth and were able to get the subtotal to the price we initially were quoted for "out of the door". Mike guaranteed us we would not find a better deal anywhere, actually laughed when we said we had a better deal from other dealerships who clearly understand what out the door means, he guaranteed us there was "no way" as he is the fleet manager (this is not on his business card). So 3.5 hours later we left with a business card with a hand written quote on the back. Same day we got the deal we had told Mike we had at another Acura dealer, WITH the add-ons Mike was trying to charge for. I have never been so disappointed in a car buying process, this is my 3rd new car purchase. It is unfortunate how little trust you can put in some people, the dealership where we ended up purchasing was honest, accommodating and extremely helpful so all is not lost. Mac Churchill however has some customer service issues they need to work on if you compare their reviews on yelp. google and dealer rater compared to the other Acura dealers. Take heed. More

Great place to go! Justin Tidwell was professional, helpful and got me exactly what I wanted. I couldn't be more pleased with my experience. I will definitely be a retur Justin Tidwell was professional, helpful and got me exactly what I wanted. I couldn't be more pleased with my experience. I will definitely be a returning customer. More

Customer Service Good Morning Mr. Lattouf, I just wanted to express my appreciation to you for the awesome customer service I received from a few members of your Good Morning Mr. Lattouf, I just wanted to express my appreciation to you for the awesome customer service I received from a few members of your staff: Mike Weide, Bruce Phillips, Michael Johnson and Doug. Their friendliness, professionalism and genuinely caring speaks a lot to me as a customer. They took a step up to make sure everything was taken care. Thank you again! Sincerely Sharon More

Totally impressed We are very pleased with our new Acura, not only because it is a beautiful car but we had an awesome salesman, Mike Weide. Mike was very professional We are very pleased with our new Acura, not only because it is a beautiful car but we had an awesome salesman, Mike Weide. Mike was very professional, knowledgeable, and easy to work with. He went above and beyond. We were totally impressed and excited with our purchase. More

Great experience!! This is our third Acura we've purchased from this dealership, and we will purchase from here again! Mike Weide was our salesman, and we couldn't hav This is our third Acura we've purchased from this dealership, and we will purchase from here again! Mike Weide was our salesman, and we couldn't have been in better hands. He took us through the entire process of selecting a vehicle that fit our needs, all the way through the financial piece of getting the best price for our budget. Mike even delivered our new car directly to our home! Now that's service! Thanks again for an awesome experience, and we'll see you next time! More