Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Stay Away Can't imagine how cheap a person could be to get rid of the car. I was lied about the factory warranty, Tony, Laith, (in Sales) Robert (in Finance), S Can't imagine how cheap a person could be to get rid of the car. I was lied about the factory warranty, Tony, Laith, (in Sales) Robert (in Finance), Scott (Internet Director) they all will lie to sell the car. Bought a car with bad tires but they passed the state inspection, 2 front tires literally had about 7-8 inches bubble on the side wall, in addition the O2 Sensor was bad and again they did the inspection and passed it. I just hope someone from the State Dept. reads this. I was told by them to come and trade the car, because of the issue, I have been there 5 times with my 4 years old, but can't come to a deal because they have started to quote me 2-3k higher than the market place and tell me that they bought it expensive so can't sell it low. Bunch of liar - even the directors. The finance manager also confirmed that the vehicle is in factory warranty. Mike and Ali are another 2 people that you want to stay away. I shortlisted the car and asked them to finalize it for me they said we are not making enough $$$$$ on that car so we do not want to sell you that specific car. To a point now where they will not come on phone and not answer my calls. They will screw you. I thought Macchurchill is a big name i would rather go to a small dealership at least they don't lie. Very unprofessional and very unethical. More
Helpful Staff!!!! I got a 2015 Chevy Equinox from here. To be honest, my experience was very nice and I was treated really well by all the staff in the office, be it th I got a 2015 Chevy Equinox from here. To be honest, my experience was very nice and I was treated really well by all the staff in the office, be it the salesperson Chris and Bailey or the finance guy Rahim or the managers Tony and Bobby. I was able to go through the paperwork quickly and with no issues. More
Jason Lee Jason is the ultimate professional. The process of purchasing our new 2016 Acura MDX was extremely pleasant, as the purchase of an automobile should Jason is the ultimate professional. The process of purchasing our new 2016 Acura MDX was extremely pleasant, as the purchase of an automobile should be. I will recommend Jason and Mac Churchill to my friends and colleagues. My wife and I will be meeting with Jason this week to ensure we understand all of the tech options on the MDX, as my time was cut short on Monday due to my obligations on the 4th. Kudos to Jason and Mac Churchill! More
New Car Sales is EXCELLENT! Jason Lee and Mark Smith in New Car Sales were phenomenal. I had a terrible experience on the used car side with Preston and Jason Vallejo. Jason call Jason Lee and Mark Smith in New Car Sales were phenomenal. I had a terrible experience on the used car side with Preston and Jason Vallejo. Jason called me and asked if I would consider a new car at a discount. I decided to give the new car sales side a try and I was very pleased with their level of customer service and willingness to help close the deal. They were both very accommodating and lived up to their word. They did not give me the run around and did everything they could to ensure that my experience was more than pleasant. Thank you! Jason Lee and Mark - New Car Sales! I am enjoying my brand new 2017 Acura RDX! More
Great experience!! I came in to get a cheap 3rd row SUV for a second car. Nick and Laith helped me right away and got me exactly what I wanted!! My payments are low, the I came in to get a cheap 3rd row SUV for a second car. Nick and Laith helped me right away and got me exactly what I wanted!! My payments are low, the car is in great shape and I'm excited to be able to drive a bigger car when needed!! More
Used car shopping My daughter purchased a used car from Don. He was very helpful and felt that he genuinely cared that we find the best fit for her. He always answered My daughter purchased a used car from Don. He was very helpful and felt that he genuinely cared that we find the best fit for her. He always answered his phone when we had questions after the sale. I would recommend this dealership if you are looking for a used car. More
New Acura ILX We purchased a new Acura for our daughter and couldn't be happier. The ILX is perfect for her, the right size, great safety and enough technology to k We purchased a new Acura for our daughter and couldn't be happier. The ILX is perfect for her, the right size, great safety and enough technology to keep her busy for a while. I don't have to worry about her texting and driving, the car reads them to her. Wow! Also, our salesperson, Mike Weide spent the time to get her started and set everything up for her. We will be back. More
Excellent Customer Service David Diamond, along with his team members James Jones and Kyle Hamlin made sure I had the best car buying experience ever. They walked me through the David Diamond, along with his team members James Jones and Kyle Hamlin made sure I had the best car buying experience ever. They walked me through the whole process from filling out the paperwork to keeping me informed while the finance department makes their decision. They have such a huge selection of cars to choose from it made buying a car form them easy. More
Best car buying experience!!!!!!! Steve helped me with my entire process of finding/buying a car. It's my 3rd time around buying car's for my kids and he truly made it easier on us . H Steve helped me with my entire process of finding/buying a car. It's my 3rd time around buying car's for my kids and he truly made it easier on us . He was extremely helpful, honest, patient(even with all the questions i had for him) and helped me find the perfect car for my daughter even with our budget. I usually don't care to write reviews but this is coming from someone thats bought 4 cars already.. Steve really knows what he is doing and you will be in good hands! He would be my first recommendation to anyone. Will definitely come back and do business with Steve for my next car. More
Courteous Very courteous and helpful in every aspect of my visit. I will recommend your dealership to my friends in the future. I liked that the inventory is so Very courteous and helpful in every aspect of my visit. I will recommend your dealership to my friends in the future. I liked that the inventory is so large with good choices. More