Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Great Service Jesus, Great sales person. Took great care of me. I got the car I wanted, he also made sure I got new tires on my vehicle purchase. Jason the finance Jesus, Great sales person. Took great care of me. I got the car I wanted, he also made sure I got new tires on my vehicle purchase. Jason the finance manger also made it easy, he seal the deal. I will recommend. More
Best car buying experience Painless car buying is not a myth I received great service. My sales person Chelsea Charles was not overly pushy and listened to what I wanted and ne Painless car buying is not a myth I received great service. My sales person Chelsea Charles was not overly pushy and listened to what I wanted and needed, and also took great consideration to my financial pros and cons and was able to get me into a new vehicle within my budget and out of a bad deal with my old vehicle . I will definitely send and bring back my business to this dealership. Great staff More
Great Service! Salesman Mike Weide was very helpful in the buying experience. We were impressed when he came to our home to reprogram and pair our TXL with garage do Salesman Mike Weide was very helpful in the buying experience. We were impressed when he came to our home to reprogram and pair our TXL with garage door opener. It took an hour in a garage over 100 degrees. Outstanding service! More
Mac Churchill Acura Dealership Recommendation I gave Jim Haas and Hamza Abdelqader five stars because they helped us purchase a 2015 Acura MDX w/ first class professionalism. The process was quick I gave Jim Haas and Hamza Abdelqader five stars because they helped us purchase a 2015 Acura MDX w/ first class professionalism. The process was quick and easy with no hard feelings before, during , or after the transaction. Jim is a veteran salesman who clearly enjoys his work and will do his best for the customer by working honestly and efficiently. Hamza is a new employee with a quiet professionalism and "can do" attitude that will serve him well. There's an earnestness to him, that lets you know he's working hard for you. Thank you gentlemen. More
The worst car buying experience Stay away from here or be extremely careful, better go to Frank Kent instead. I had the worst car buying experience. Management did nothing but blabbe Stay away from here or be extremely careful, better go to Frank Kent instead. I had the worst car buying experience. Management did nothing but blabber excuses and not able to help at all. More
Bait and Switch I've have a relationship with this dealer for almost 20 years. I no longer trust them. Everyone in the used car department is in on the scam. I vis I've have a relationship with this dealer for almost 20 years. I no longer trust them. Everyone in the used car department is in on the scam. I visited them to buy a truck. Don pressed me to make an offer on one on the lot so it did. He did not pass it on the the sales manager (Mr. Brooks) so when I was presented with a purchase agreement, there was no indication that my offer was relayed. Further, the price of the truck on the sales agreement was now $6,000 higher than advertised . Outrageous considering Mr. Brooks convinced me to come back after the truck wouldn't start for a test drive saying he would 'make me a deal' in light of the failure. Bait and switch. I walked away. Two weeks later the same truck is still listed everywhere (Cars.com, Autotrader.com, and their own website) but now FOR THE PRICE I OFFERED. I went to them to initiate the sale the day after the price was changed but was told it was sold two days prior. In essence the price was changed but the truck was not on the lot any more and they had no intention of selling it at the advertised price. That is Fraud! These people are scam artists from the top down. No honor. Please don't waste your time. I certainly won't waste any more of mine. More
Mac Churchill Acura Service steps up and helps out! Mac Churchill Acura Service department Manger Jessie Parker is going out his way to help me in this summer heat! My A/C is out and its getting hotter Mac Churchill Acura Service department Manger Jessie Parker is going out his way to help me in this summer heat! My A/C is out and its getting hotter every day. Don't let your temper get the best of you! God bless! More
Best car buying experience EVER! My salesmans name is James (Jim) Haas. Not only did he get me into an AMAZING CAR, he did it in less than 24 hrs. The entire crew there is polite, d My salesmans name is James (Jim) Haas. Not only did he get me into an AMAZING CAR, he did it in less than 24 hrs. The entire crew there is polite, dedicated, and respectful. James made sure I was comfortable with my decision and that all my concerns were addresses and handled in the best way possible. This will be the only dealership I use from now on. Go see James Haas yall. He works HARD FOR YOU!!!! More
2 and 1/2 yrs of regret. I've had problems with this dealership from day one. After driving 2 hours to trade in after receiving a call that now is a perfect time, and sitting I've had problems with this dealership from day one. After driving 2 hours to trade in after receiving a call that now is a perfect time, and sitting there for 6 hours waiting on a deal to be made. Needless to say I drove home in the same car and will never go back to them. Worst dealership I've been to. Though they do have so great employees, the management only cares about money. More
The worst car buying experience ever! This dealership sucks big time. The only reason I bought my car is because its the one I wanted. 1st , I was lied to by one of the finance managers. This dealership sucks big time. The only reason I bought my car is because its the one I wanted. 1st , I was lied to by one of the finance managers. And I recorded it in video. He tole me he would not do i credit check since I was approved with the bank. And he actually did to get a kick back from the bank. Then after signing paper work. My sales guy tells me they sold me on the wrong car and they made a mistake. The car I wanted was listed cheaper and my sales guy tells me he needed more money. 300 more to be exact. That was a joke. After i left. He called me back in to talk to anther director and gave me some bogus story about why he ran my credit without my authorization. I now put 500 more down to take the car. Before I take it, i listed everything that was wrong. I was assured it would be fixed. After talking and dealing with different sales reps, because my original sale rep kept ignoring my calls and texts, I drop my car off for service. Which i was told it would be ready the same day. 3 days later when I pick it up. Nothing I listed to fix was not fixed. Not to mention the greese stain that was left behind on the floor matt. Didn't even have the audacity to wash it. I DON'T RECOMMEND THIS LOT TO ANYONE! More