Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Love my new car!! I came in looking to be around a certain price range on a new MDX. Dillon was able to put me into a fully loaded MDX and explain why leasing was impor I came in looking to be around a certain price range on a new MDX. Dillon was able to put me into a fully loaded MDX and explain why leasing was important to get where I needed to be. He was super knowledgeable and friendly! Definitely recommend seeing Dillon Hodge. More
It was a nightmare. Arm twisting; deceitful! Please be aware that this is the most deceitful/dishonest dealership ever experienced. Do not go to it. Still no key fob to deactivate alarm!!! The Please be aware that this is the most deceitful/dishonest dealership ever experienced. Do not go to it. Still no key fob to deactivate alarm!!! The fobs were finally received but that does not undo all of the horrible experience of deceit, lies, and arm-twisting. The warning still goes. More
Dillon was absolutely great! I came in to purchase a brand new RDX. I had previously visited USAA for a price quote. Dillon was able to get me an ever better price than I had alre I came in to purchase a brand new RDX. I had previously visited USAA for a price quote. Dillon was able to get me an ever better price than I had already been quoted and he made the whole process super smooth and easy. I look forward to doing future business with Dillon and the Mac Churchill group. More
Fast process, great car! I came all the way from Austin to purchase a vehicle from Dillon and the mac churchill group. They accommodated to my drive by providing me with thous I came all the way from Austin to purchase a vehicle from Dillon and the mac churchill group. They accommodated to my drive by providing me with thousands of discounts. Dillon made it super easy and efficient. Will definitely be doing future business with Dillon. More
Easy and smooth process Came in to purchase new RDX. Had exchanged several emails with Dillon from Mac. He gave me an awesome price and made the process super easy and afford Came in to purchase new RDX. Had exchanged several emails with Dillon from Mac. He gave me an awesome price and made the process super easy and affordable. Will definitely be in for future business with Dillon. More
Best customer service ever We was looking for a SUV for my wife. We was greeting by Andy Pham. He let us test drive 4 different vehicles, and was patient with us. We end up buy We was looking for a SUV for my wife. We was greeting by Andy Pham. He let us test drive 4 different vehicles, and was patient with us. We end up buy a Nissan Rouge and Acura TLX from him. He sure is our automotive consultant for life. More
Very Smooth Lease Transaction After some back and forth about price over email, I made the trip to the dealership to trade in my TLX lease for a new RDX lease. Joseph Trinh walked After some back and forth about price over email, I made the trip to the dealership to trade in my TLX lease for a new RDX lease. Joseph Trinh walked me efficiently through the entire process and everyone was very fair with the terms offered, no surprises. More
Sweetest salesperson I've ever met! It started when I put in a request for a new MDX and I got a call from Dillon. Just from speaking with him on the phone I could tell he was going to t It started when I put in a request for a new MDX and I got a call from Dillon. Just from speaking with him on the phone I could tell he was going to treat me great! So I can in and Dillon Hodge was the most polite and sweet salesperson I have ever met. He went above and beyond to make sure I was taken care of! If you want some awesome treatment when buying a new car go see him! More
Unprofessional Sales Staff I called in about a car I saw on their website yesterday. I spoke with a rep who said his name was "Taco" Mendez. He seemed nice, as they always do at I called in about a car I saw on their website yesterday. I spoke with a rep who said his name was "Taco" Mendez. He seemed nice, as they always do at this stage. He confirmed that the car was still available and I told him I had challenged credit and thus would not be making the trip to the dealership without a pre-approval. He repeated my request back to me, and I confirmed that I'd already done the financing app on the website. He asked me to send him a picture of my ID, which I did, then he said "let me go to work for you and I'll be back in touch." I supplemented my ID with several other identity and address-verifying documents via email. I also included my proof of income, bank statements, etc. Heard from him after closing. He said "we have a way to go" on financing. I set an appointment for the next morning (today), but texted the salesman letting him know I had some questions before coming all the way to dealership. It's 30 miles from my house. I told him I needed a ballpark on financing terms before coming all the way to the dealership given its distance from my house. This information is something other dealerships have gladly provided so as not to waste either party's time. He says his finance manager won't contact any banks without me being there. Let's just say they're unprofessional. Though I conceded that my credit was bad when I first called in, they thought they could leverage that into getting me into the dealership before discussing any terms. Which is ridiculous considering they've already dinged my credit with a hard inquiry! To paint the peacock, when I texted the rep that I was already on my way to a dealership much closer to my house, he (like a high school girl) responded, "Ok good luck." I'm convinced the positive reviews on here are people that were paid or are family members of the sales reps. These guys are trash. Will stick to dealerships rated 4-stars and up on Google. More
Buying an Acura from Anthony F. Eveyone at this dealership was very friendly and they all stopped to say hi. I worked directly with Anthony Ferrari, and I would do the same if i were Eveyone at this dealership was very friendly and they all stopped to say hi. I worked directly with Anthony Ferrari, and I would do the same if i were you. Professional, and not pushy. I would ask for him by name for a hastle free car buying experience. More