High Octane Harley-Davidson
North Billerica, MA
Filter Reviews by Keyword
By Type
Showing 11 reviews
Absolutely terrible experience. They do not care about their customer, they just want to push a bike on you. They utilize deception by having “managers specials” posted on their web They do not care about their customer, they just want to push a bike on you. They utilize deception by having “managers specials” posted on their website of really good deals and they’ll keep the bike posted even after it sold to get you in the door. Then they’ll make you think they’re giving you a xxxx of a deal on another bike that’s of course going to be more than the one you saw online. They won’t communicate with you, won’t make you feel like a valued customer, they just want your money and to sell bikes. Go anywhere else!!! More
The very worst experience. Bought used via internet. They kept shuffleling from person to person each time reinforcing that the used 2022 cvo triglide was pristine. I must o Bought used via internet. They kept shuffleling from person to person each time reinforcing that the used 2022 cvo triglide was pristine. I must of asked 20 times are there any faults. "None" ..fast forward, after paying $1,800 to ship to Texas in covered trailer. Title is faulty, can't get it registered, scratches all over paint, looks like someone hauled hay in the saddle bags. They don't return calls and they charged over $600 to do paper work and paper work was crap, title faulty and complete breech of contract. If you are buying through internet, know this dealership considers you a sucker ! More
Terrible dealer. bought a used bike from them.nothing but issues.purchased a 1300$ that is worthless.3 trailers trips later, I repaired bike myself. Wouldn't buy a xx bought a used bike from them.nothing but issues.purchased a 1300$ that is worthless.3 trailers trips later, I repaired bike myself. Wouldn't buy a xxxxing tshirt from this place More
Came in to have my 2015 FXDB serviced. great experience! The new management at this place has made a complete change. The sales staff were outstanding and polite; they shared all the i great experience! The new management at this place has made a complete change. The sales staff were outstanding and polite; they shared all the info on what the new bikes have to offer and helped me get and idea of my next upgrade. Can’t wait to go back and get a Low Rider ST! Cannot recommend highly enough! 10 out of 10 experience. More
Went in to look for a starter bike, and got a lot of valuable information as well as them introducing me to their Riding Academy which helped me get my Motorcycle skills exactly where they need to be. L valuable information as well as them introducing me to their Riding Academy which helped me get my Motorcycle skills exactly where they need to be. Looking forward to continuing my bike purchasing and services from here. Thanks. More

