High Octane Harley-Davidson
North Billerica, MA
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Worst service department in Harley Davidson history stay away from there they will ruin your bike and take no responsibility. They have no pride on their work. away from there they will ruin your bike and take no responsibility. They have no pride on their work. More
I was online, say a motorcycle I wanted to know the price about. I clicked on the box that said, "click here for price", gave all the required information. I got an email back from them saying that I had to about. I clicked on the box that said, "click here for price", gave all the required information. I got an email back from them saying that I had to call them and talk to them, because they do not quote prices by email. It does not say that anywhere on their website, nowhere at all. All they want is your personal information before they will discuss prices. Not a very good way of doing business. There are plenty of other dealerships around to do business with, that in fact post prices on their webpages. I will be going elsewhere and would suggest others to do so also. More
How this place could have a 5 Star rating on their website is proof that you can't trust their reviews. I tried to buy a 2024 Street Glide with 35 miles on it last month. It's listed for 20,144, and s website is proof that you can't trust their reviews. I tried to buy a 2024 Street Glide with 35 miles on it last month. It's listed for 20,144, and still for sale. First they couldn't find it. When I found it, we had to fill out 25 minutes of paperwork. I'm a cash buyer. All we needed was a price on my trade. Then the manager comes over with paperwork starting out the bike priced at $ 27,000 and what my payments would be. I asked him what is this crap. He called me an A**hole. I am not kidding. If you want to be jerked around like a street shell game this is the place to go. If you buy this bike for 20K I'll buy you a steak dinner. More
Absolutely terrible experience. They do not care about their customer, they just want to push a bike on you. They utilize deception by having “managers specials” posted on their web They do not care about their customer, they just want to push a bike on you. They utilize deception by having “managers specials” posted on their website of really good deals and they’ll keep the bike posted even after it sold to get you in the door. Then they’ll make you think they’re giving you a xxxx of a deal on another bike that’s of course going to be more than the one you saw online. They won’t communicate with you, won’t make you feel like a valued customer, they just want your money and to sell bikes. Go anywhere else!!! More
The very worst experience. Bought used via internet. They kept shuffleling from person to person each time reinforcing that the used 2022 cvo triglide was pristine. I must o Bought used via internet. They kept shuffleling from person to person each time reinforcing that the used 2022 cvo triglide was pristine. I must of asked 20 times are there any faults. "None" ..fast forward, after paying $1,800 to ship to Texas in covered trailer. Title is faulty, can't get it registered, scratches all over paint, looks like someone hauled hay in the saddle bags. They don't return calls and they charged over $600 to do paper work and paper work was crap, title faulty and complete breech of contract. If you are buying through internet, know this dealership considers you a sucker ! More
Terrible dealer. bought a used bike from them.nothing but issues.purchased a 1300$ that is worthless.3 trailers trips later, I repaired bike myself. Wouldn't buy a xx bought a used bike from them.nothing but issues.purchased a 1300$ that is worthless.3 trailers trips later, I repaired bike myself. Wouldn't buy a xxxxing tshirt from this place More

