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Hertrich Nissan of Dover

Dover, DE

2.5
301 Reviews

1378 S Dupont Hwy

Dover, DE

19901

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301 Reviews of Hertrich Nissan of Dover

February 24, 2020

Isaiah is always a huge help anytime I come in to get my car serviced! He provides recommendations to ensure my car is taken care of. More

by YokqueNzingha
Recommend Dealer
Yes
Employees Worked With
Isaiah
May 08, 2020 -

Hertrich Nissan of Dover responded

YokqueNzingha, Thank you for sharing your service experience with Isaiah! He is dedicated to ensuring his customers safety by providing necessary recommendations.

February 17, 2020

Smooth and easy lease process with Fredy Argueta Could not be more happy with the knowledge of Fredy Argueta. Fredy knew the Rogue product and spend a great deal of time going over everything with us More

by denhuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Argueta
May 08, 2020 -

Hertrich Nissan of Dover responded

Denhuck, The greatest compliment we can receive are those like yours highlighting the commitment of our staff delivering world class experiences! Congrats on your new Rogue!

February 16, 2020

It was like the best ever the rep told me about an or so and I was out in just about 20 mins but I didn’t get a wash for the car bc the water was off but that’s no big deal but for the future make sure it’s More

by brit_ann3
Recommend Dealer
Yes
Employees Worked With
IDK
May 08, 2020 -

Hertrich Nissan of Dover responded

Brit_ann3, We work hard to meet expectations & we are happy to hear we were able to exceed them! Thank you for sharing!

February 15, 2020

Best buying process ever I had done some research and knew what I wanted . Chris was very considerate of our time . He never tried to pressure me into buying or “just settling More

by Provenewrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 05, 2020 -

Hertrich Nissan of Dover responded

Provenewrong, Customers like you make doing what we do a true pleasure! Thank you for sharing your experience with us.

February 15, 2020

Excellent, friendly service. Price for a brake job was very competitive and the work was done in an hour. Great experience, will be back for all my service work. More

by AUMABill1
Recommend Dealer
Yes
Employees Worked With
Amber
May 05, 2020 -

Hertrich Nissan of Dover responded

AUMABill1, Thank you for choosing Hertrich Nissan for your vehicle's brake needs. We look forward to working with you again in the future.

February 13, 2020

It took less time to get the oil change, than they thought . I was told it would take between 45 minutes and a hour to change the oil. It was closer to 20 to 30 minutes. I was impressed. More

by Larry the Harley Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Ferrer
May 05, 2020 -

Hertrich Nissan of Dover responded

Larry the Harley Guy, We work hard to meet expectations, but are even more delighted to hear that we were able to exceed them! Thank you for sharing!

February 13, 2020

Service advisor Becky made my experience as pleasant as she could and was very professional. My only issue was the charge amount for my service. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Becky
May 05, 2020 -

Hertrich Nissan of Dover responded

Chuck, Thank you for taking the time to review us! Your opinion is valuable and helps us shape what we do.

February 10, 2020

buying the nissan kicks fredy was awesome help use understand all the features and I would be honest to tell all my friends to see him if they are interested in a new car. Ma More

by shawn.l.mallak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
fredy argueta
May 05, 2020 -

Hertrich Nissan of Dover responded

Shawn.l.Mallak, Welcome to the Hertrich Family! Fredy certainly knows his way around a Nissan vehicle and is a true asset.

February 09, 2020

I had an excellent stressful expire experience getting into a new auto, both from the salesperson and the financial person..no complaints at all, I was in and out in the fastest time yet. More

by Ali Bec
Recommend Dealer
Yes
Employees Worked With
Winn Caballero
May 05, 2020 -

Hertrich Nissan of Dover responded

Ali Bec, We are delighted to hear we were able to provide you with an enjoyable, stress-free experience! Congrats on your new vehicle!

February 05, 2020

2018 Nissan Armada Platinum Our representative was Freddy. He was able to show us all most all the buttons in the vehicle. The longest part of the process was waiting to see th More

by somaldonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy, Kristy (loan mgr)
May 08, 2020 -

Hertrich Nissan of Dover responded

Somaldonn, Thank you you for your kind words. We really appreciate you taking the time to share your experience with us!

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