Hertrich Nissan of Dover

friendly excellent service--and safe during Covid-19 My car needed service...my rear brakes were almost metal to metal..and Hertich was open. They kept me safe by allowing me to go anywhere in their fac My car needed service...my rear brakes were almost metal to metal..and Hertich was open. They kept me safe by allowing me to go anywhere in their facility--to sit in the large sales office if I wanted, vs. the smaller normal waiting room. For their part, they wiped down my car before they serviced it and I was told the technicians wore gloves. Always a good visit with outstanding results, but Hertich went above and beyond for this visit to keep us both safe and healthy. More

Always good service Bought a car there on a trade in 1 year ago and best decision I ever made with a vehicle. They stand behind their sales, personal service, no guessing Bought a car there on a trade in 1 year ago and best decision I ever made with a vehicle. They stand behind their sales, personal service, no guessing games on wait time or estimated cost, accurate needs of vehicle time and mileage wise. I realize that these have become customary standard expectations of customers at dealerships, but the difference at HERTRICH NISSAN has always been a sense I can trust what they tell me without thinking they would manipulate me into spending more money than I should. Went in today for example and not only did they tell me what only to be done according to manufacturing guidelines, but delivered on time from their estimate and saved me $30.00 off the original price. Price and work done comparable to any other place where I would have had the same work done. As always, very pleased! K Smith Dover DE. More

They made this the quickest and easiest car buyer experience Was able to make a appointment to see a car that I was interested in, they were ready when I arrived. The Salesperson Whitney was the nicest person I Was able to make a appointment to see a car that I was interested in, they were ready when I arrived. The Salesperson Whitney was the nicest person I met and was able to get the price and financing I wanted quickly and painlessly. More

Great service The service at Hertrich Nissan is wonderful. My appointment was scheduled, the work completed and, the personnel were knowledgeable and respectful of The service at Hertrich Nissan is wonderful. My appointment was scheduled, the work completed and, the personnel were knowledgeable and respectful of my time. Wouldn't have my Nissan serviced anywhere else. More

Great service and Isiah does a great job. Car was even cleaned. Left it off in morning and called by 11:00 saying it was done. cleaned. Left it off in morning and called by 11:00 saying it was done. More

Good service, great customer service. Good service and great customer service. Amber in the service department was very helpful and personable. I sat with a prospective customer and comm Good service and great customer service. Amber in the service department was very helpful and personable. I sat with a prospective customer and commented on the great cars and their reliability. More

I am very happy with the service department. They take care of everything in very reasonable time. The waiting room is comfortable and it is nice to have refreshments. care of everything in very reasonable time. The waiting room is comfortable and it is nice to have refreshments. More

Love the lady that took care of me in service and also the guy there, very friendly professional and always smiling. Wouldn’t choose any place else to take my car. Go Nissan. the guy there, very friendly professional and always smiling. Wouldn’t choose any place else to take my car. Go Nissan. More

Good service I been coming to this dealership for 13 years. Always have great service. Isaiah Cox is the best. He always works hard at keeping you informed. I been coming to this dealership for 13 years. Always have great service. Isaiah Cox is the best. He always works hard at keeping you informed. More

Everytime I bring my vehicle in, they take great care of it and perform the work quickly so I am not sitting there all day! I appreciate their dedication to customer service and keeping my car rolling down it and perform the work quickly so I am not sitting there all day! I appreciate their dedication to customer service and keeping my car rolling down the road! More