Hertrich Nissan of Dover

Exceptional service! The service was performed in a professional manner. The people were courteous and polite and the work was done in a timely manner. I would recommend The service was performed in a professional manner. The people were courteous and polite and the work was done in a timely manner. I would recommend Nissan to everyone interested. More

scheduled maintaince Everything was completed on time all the service items were completed. The vehicle was cleaner when i left than it was when i arrived. all the servic Everything was completed on time all the service items were completed. The vehicle was cleaner when i left than it was when i arrived. all the service items were explained in full More

2019 Nissan Sentra Pilar was wonderful as expected! Only thing I did not like is I was kinda forced to accept the car because it was the only one available apparently. I Pilar was wonderful as expected! Only thing I did not like is I was kinda forced to accept the car because it was the only one available apparently. If you are working with a client with credit issues "but good enough for approval" there should be more options besides being told this is the only thing you can have. (I mean only, I couldnt even pick a different color) Other than that everyone was great. More

affordable This establishment is very friendly and affordable, everytime I come the service is quick . They make you feel welcome and help you with your vehicle This establishment is very friendly and affordable, everytime I come the service is quick . They make you feel welcome and help you with your vehicle More

Years of excellent work Been to other dealerships before but have always had the best service here. I love the fact that they send me coupons just at the right time. Love sav Been to other dealerships before but have always had the best service here. I love the fact that they send me coupons just at the right time. Love saving money and who ever heard of someone saving money at the service department for your car. More

Very Good, They took care of my problem quickly. I was well satisfied with how quickly I was seen without an appointment. I was brief what I needed to do to get They took care of my problem quickly. I was well satisfied with how quickly I was seen without an appointment. I was brief what I needed to do to get my car repaired. More

Very good , my email was corrected for the second time. I would like to start getting more coupons for my services as the dealer prices are much more expensive , my email was corrected for the second time. I would like to start getting more coupons for my services as the dealer prices are much more expensive than other places More

Friendly service Very satisfied with getting our Jeep serviced. It was a little busy first thing in the morning. Becky gave me a credit for the delay which was not nec Very satisfied with getting our Jeep serviced. It was a little busy first thing in the morning. Becky gave me a credit for the delay which was not necessary. More

Continuous excellent experience I've had the opportunity to work with Hertrich Nissan's sales and service staff over the last couple of years, and have had nothing but positive exper I've had the opportunity to work with Hertrich Nissan's sales and service staff over the last couple of years, and have had nothing but positive experiences. I took my Mitsubishi to the service department for all of my regular maintenance in the two years I owned it. The Nissan staff was able to complete all of the work except for one particular recall that had to be addressed at Hertrich's Mitsubishi dealer upstate, but the Nissan staff made sure my service history was available to make the recall work as seamless as possible. When my Mitsubishi mileage crossed 150,000, I decided to shop for a newer car at the end of 2017. Chris Bell was awesome, and managed to find me a Rogue that had every feature and color I was looking for, and had no issues getting me a great deal on the price when I bought it, and personally taking care of a minor issue we found a few months after the purchase. I regularly see Isaiah and Marcus for my service visits, and they make sure my Rogue gets the maintenance it needs without pushing any unneeded extras. On my most recent visit Isaiah gave me a second opinion on the remaining life of my tires that saved me money until later this year. Overall, I've had nothing but good things to say when dealing with Hertrich over the past few years, and have family and friends that use the dealer's services now too. More

In and Out Quickly I had a brake line repaired, I bought my truck in on short noticed and it was worked on and completed within hours. I love this type of service. Mr. I I had a brake line repaired, I bought my truck in on short noticed and it was worked on and completed within hours. I love this type of service. Mr. Isaiah Cox kept me in the loop every step of the way, he really made my visit pleasant. More