Hertrich Nissan of Dover

Amazing experience Chris Bell helped me get my dream car.I never would have thought that I would be driving off the lot in a brand new car. Chris Bell helped me get my dream car.I never would have thought that I would be driving off the lot in a brand new car. More

Very pleasant experience great saleswomen. Good dealings with the dealership. They filled the new car up with gas and had it nice and clean to take home. experience great saleswomen. Good dealings with the dealership. They filled the new car up with gas and had it nice and clean to take home. More

great customer service She was very informative and kept me up to date on the part that was on order and communicated on appointments dates. She explained the process as we She was very informative and kept me up to date on the part that was on order and communicated on appointments dates. She explained the process as we went and let me know that she would check in at 45 min. More

Easy-Peasy our sales rep,Ashley was very likable & knowledgeable.She let us lead the way and answered questions when prompted.Your finance staff was very well t our sales rep,Ashley was very likable & knowledgeable.She let us lead the way and answered questions when prompted.Your finance staff was very well trained and made us aware of all options. More

Good, fast oil change service I was very pleased to see that the cost and the speed of completion of my oil change competed very well with the 15-minute oil change companies. The s I was very pleased to see that the cost and the speed of completion of my oil change competed very well with the 15-minute oil change companies. The staff was courteous, friendly, and efficient. More

Our experience at Hertrich Nissan was GREAT! Patrice Casey was our sales person. She was very kind, informative and very patient. We never felt pressured or rushed. She was a real pleasure to wor Patrice Casey was our sales person. She was very kind, informative and very patient. We never felt pressured or rushed. She was a real pleasure to work with. More

Tire Change the customer service rep. was outstanding. He explained the process and how long it will take. The service rep was correct on the time frame. He very the customer service rep. was outstanding. He explained the process and how long it will take. The service rep was correct on the time frame. He very professional and easy to talk to. More

Exceptional Sals I was especially happy with (Winn) the salesman and the financial staff. They were all courteous and very knowledge about the Murano. It was a plea I was especially happy with (Winn) the salesman and the financial staff. They were all courteous and very knowledge about the Murano. It was a pleasurable experience. More

Thanks for great customer service I would like to thank Amber, Rob and Dre in the service department for all their help this week. I went in for a service to my car that was supposed t I would like to thank Amber, Rob and Dre in the service department for all their help this week. I went in for a service to my car that was supposed to take 1 hour. The part wasn't available so they set me up with a rental for the day. I needed help with a very complicated car seat and Amber, Rob and Dre helped me immensely. Also, everything: the part, the service and the rental were covered by my extended warranty. More

Great experience as usual The service department did a great job with my car. They were clear with the financial estimates and work that was performed. When they ran into addit The service department did a great job with my car. They were clear with the financial estimates and work that was performed. When they ran into additional issues they explained them to me and allowed me the option to postpone some services due to my ability to pay. More