Hertrich Nissan of Dover

A pleasure The staff here are always very knowledgeable and friendly. I love when the staff comes into the waiting area to keep you informed about your vehicle. The staff here are always very knowledgeable and friendly. I love when the staff comes into the waiting area to keep you informed about your vehicle. They are great! More

Prompt and on-time service. Good explanation of the work that would be done when I arrived and Becky said it would take about an hour and a half. True to her word, I was out o Good explanation of the work that would be done when I arrived and Becky said it would take about an hour and a half. True to her word, I was out of there and satisfied with the whole experience. More

Thorough and efficient! Good explanation of the work that would be done upon my arrival. Timely work done. The service person said about an hour and 15 minutes and it was act Good explanation of the work that would be done upon my arrival. Timely work done. The service person said about an hour and 15 minutes and it was actually done in just over an hour. More

Max Service The service staff ( Isaiah Cox ) was outstanding. He kept me inform on the status of the my service. Once the service was completed the car was washed The service staff ( Isaiah Cox ) was outstanding. He kept me inform on the status of the my service. Once the service was completed the car was washed. More

Titan service Good service and on time. Friendly staff. Good experience no issues. Great service staff and good overall. Good overall service had a oil job and t Good service and on time. Friendly staff. Good experience no issues. Great service staff and good overall. Good overall service had a oil job and tire rotation More

Pilar was amazing Pilar was a great salesman and didn’t stop until we got what WE wanted. Very professional and kind. I will buy my next car from him and we aren’t even Pilar was a great salesman and didn’t stop until we got what WE wanted. Very professional and kind. I will buy my next car from him and we aren’t even from or live in Delaware! More

Excellent service! We had a dash brake light that wouldn’t go off. When we made an appointment for diagnostic review, we anticipated a sizable fee. However, the tech det We had a dash brake light that wouldn’t go off. When we made an appointment for diagnostic review, we anticipated a sizable fee. However, the tech determined the cause and repaired the issue — and did so without any charge! Needless to say, we deeply appreciated the time and effort used to address our concern. And we were most pleased to have the work done without cost. We love Hertrich and would recommend this dealership to any body. More

Service Dealership should offer military discounts to veterans.. I paid 585 for service and only a 10 Dollar discount. I was satisfied with the service on my Dealership should offer military discounts to veterans.. I paid 585 for service and only a 10 Dollar discount. I was satisfied with the service on my vehicle. More

One of the best car buying experiences! Just stopped by to have a look and wound up buying a car. A pleasant experience, no pressure, no hassle, and not a lot of time waiting around trying Just stopped by to have a look and wound up buying a car. A pleasant experience, no pressure, no hassle, and not a lot of time waiting around trying to get the best deal. This was our first time dealing with Nissan, and hopefully not our last. Thanks again. More

Best experience I ever had I cannot say enough about my visit to this dealership. I was treated more like a friend than a customer. Everyone was pleasant and courteous. Pil I cannot say enough about my visit to this dealership. I was treated more like a friend than a customer. Everyone was pleasant and courteous. Pilar Sanchez was my salesman and he was very knowledgeable about what i was looking for, Randy and the finance girl (sorry I forgot her name) were unbelievable in getting the best price for my budget. THANK YOU GUYS More