Herson's Honda

Do not go here - mechanics do not know what they are doing I can guarantee you that I will never go to this Honda dealership again. While the staff are perfectly courteous, like so many other car places, they I can guarantee you that I will never go to this Honda dealership again. While the staff are perfectly courteous, like so many other car places, they try to take you for your money. They told me that I needed all 4 of my tires replaced. Keep in mind, my car is less than 2 years old. Have I driven it a lot? Absolutely. But, still 4 tires??? So, I take it to another place near where I grew up. They offered me an excellent deal on the tires (which was not surprising). But, the guy there told me that only 1 tire needed to be replaced. He said that he would be able to restock and resell 3 of my tires and that they probably had another 15k-20k miles in them. Not really surprised by this though. I have taken my car to a few different Honda dealerships for car work and either the mechanics do not know which way is up and which way is down or the service is terrible, or both. More

Great car buying experience Rich our salesman was great. Very patient at moments of indecision. Never rushed us and very accommodating. When I was trying to decide between two co Rich our salesman was great. Very patient at moments of indecision. Never rushed us and very accommodating. When I was trying to decide between two colors he got Accords with both colors for me to compare. More

New car sale We recently purchased a Honda CRV from Herson's and Percy was very helpful and friendly. We got just what we wanted though the price in the end was a We recently purchased a Honda CRV from Herson's and Percy was very helpful and friendly. We got just what we wanted though the price in the end was a little more than we anticipated. Percy and Ethel were very good, thorough and provided positive customer service. More

Great service! I had a great experience at Honda Eric was great and helped me with everything and I'm very happy with my new car. Definitely would recommend Eric an I had a great experience at Honda Eric was great and helped me with everything and I'm very happy with my new car. Definitely would recommend Eric and Honda at rockville to a friend whenever buying a new car More

Best car buying experience! I had the pleasure of dealing with Mr. Tony Gonzalez. First of all, I have only purchased used cars in the past. This was my very first new car purcha I had the pleasure of dealing with Mr. Tony Gonzalez. First of all, I have only purchased used cars in the past. This was my very first new car purchase and it was nothing short of a great experience. Not once did I ever feel pressured which seems to be very uncommon when buying a vehicle these days. Customer service was second to none. I would definitely recommend this dealership to anyone looking for a great car buying experience! Thanks Tony! More

Ofosuhene Richardson was an excellent sales representative Ofosuhene Richardson was determined to help me get the best deal for my new 2018 Honda Civic EX by haggling with his own manager to get another $150 o Ofosuhene Richardson was determined to help me get the best deal for my new 2018 Honda Civic EX by haggling with his own manager to get another $150 off the price of my vehicle in addition to the other $1,500 I received in savings More

Percy was a perfect guide and helper Salesman Percy Agyei-Obese was knowledgeable, professional and kind to me and my companion dog. We are both pleased with our purchase of a CR-V. Percy Salesman Percy Agyei-Obese was knowledgeable, professional and kind to me and my companion dog. We are both pleased with our purchase of a CR-V. Percy carefully demonstrated new CR-V features, set up connection to my iPhone, and helped me clear out stuff from my old vehicle. More

Very Positive Experience We needed a new car and visited other dealerships before arriving at Herson’s. Percy was personable, polite, and professional. He did not push us in a We needed a new car and visited other dealerships before arriving at Herson’s. Percy was personable, polite, and professional. He did not push us in any way. Instead, he listened to what we had to say. Then, he gave us suggestions and and showed us the cars we wanted to see. We now have the car that works well for us, having received a good price as well as great customer service. More

Kenny was the BEST. I wanted to Thank Kenny with taking the time to answer all my questions. He was so patient, Kenny made my SUV buying experience easy and it also help I wanted to Thank Kenny with taking the time to answer all my questions. He was so patient, Kenny made my SUV buying experience easy and it also helped that he had a sense of humor. I will definitely be sending people I know to him. I love my new CR-V and thanks for going the extra mile to get the vehicle there that I wanted. More

Ripped off!!!!!!! So after buying 3 Hondas and an Acura in the last 10 years, this is the last time I buy a Honda or ever go to this dealership whatsoever. After gettin So after buying 3 Hondas and an Acura in the last 10 years, this is the last time I buy a Honda or ever go to this dealership whatsoever. After getting approved the previous year 1.9% interest on a Honda Accord. This dealer in Sue's to give me a 13% interest rate when I was in a bind really needed a new car because my other car had just gotten totaled. Pat the sales manager is a real piece of work and Aaron Phillips the salesman bait and switch neon cars that I wasn't prepared to do business on. Honda Finance wouldn't tell me how much they had approved me for but they also said it was a little bit outlandish that I got landed on a 13% both of my Banks said that I was an outrageous rate even for them and they typically go higher than the financial institution of the motor company you're buying the car from. Absolutely the worst thing you could do to somebody that's in the buying and needs a car because their other one just got totaled. I really hope somebody reviews this and sees how bad of a situation you could be put into like going to hersons Honda. Also never get the gap insurance from this dealership because they'll sell you one that doesn't pay out for three months after your car was totaled More