Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Great job Percy. Percy was excellent. Wasn’t pushy to sell us something else we didn’t ask for, was very patient with us. The best car shopping experience ever, and I Percy was excellent. Wasn’t pushy to sell us something else we didn’t ask for, was very patient with us. The best car shopping experience ever, and I hate car shopping. 👍🏾 More
Straightforward internet sale for Civic EX-L Herson's surprised me this time. I bought a civic from them 10 years ago and it was a miserable experience. I didn't want to go back if it weren't fo Herson's surprised me this time. I bought a civic from them 10 years ago and it was a miserable experience. I didn't want to go back if it weren't for the competitive price they offered. I requested a quote over internet and the salesperson, Jose, followed up with the offer. Jose also did a great job explaining the new features of the 2019 civic and demonstrated the features during test drive. Then the color I requested was not available so I was expecting to get the car a week later. However, they went out of their ways to get the car for me from a VA dealership. I was able to go back the next day to get my new car. The entire buying process took about 2 hour so it was not bad at all. CJ was the manager I spoke with. Although there were small misunderstanding, CJ immediately fixed the issue. Thank you for doing a great job. More
New CRV sale. Chris Anselmo is a great sales associate. Friendly, knowledgeable and not pushy. Even pointed out financial benefit in purchasing a CRV lesser trim mo Chris Anselmo is a great sales associate. Friendly, knowledgeable and not pushy. Even pointed out financial benefit in purchasing a CRV lesser trim model. He represented my position effectively to his manager and we came to agreed on sale price of CRV Touring model. He followed up after sale ensure all was OK with vehicle. Also, Alec Garcia, Finance Manager, was excellent. Made sales paperwork and title/registration process easy and efficient. More
Disappointed I was supposed to get a call back today regarding a warranty that I bought but I never got the call back from the manager I have talk with so many peo I was supposed to get a call back today regarding a warranty that I bought but I never got the call back from the manager I have talk with so many people from Honda but no one is trying to help me out and I feel like they just don’t care about my situation More
Accord LX Chris was very informative, and answered all of our questions. Was very through with explanation of features. Finance process was smooth as well. T Chris was very informative, and answered all of our questions. Was very through with explanation of features. Finance process was smooth as well. Thank you all. More
2018 Honda CRV LE Today I bought my 2018 CRV from Herson Honda, O received great help from Jonathan Camarena and Alex with the financing department. Jonathan took the Today I bought my 2018 CRV from Herson Honda, O received great help from Jonathan Camarena and Alex with the financing department. Jonathan took the time to explain all the new. At frutares to my wife. Great job More
Good experience Overall great customer service, hastle free, Percy, the salesperson explained the entire process and answered all my questions. Very thankfull as well Overall great customer service, hastle free, Percy, the salesperson explained the entire process and answered all my questions. Very thankfull as well with the manager CJ how made everything easier and simple, from the moment I walked in through the door untill the very end once I took possession of my new Honda Accord. More
Leasing made easy This was our first time leasing and it was a good experience. Our sales rep was Jose Bazan, he was very patient with us and answered every question we This was our first time leasing and it was a good experience. Our sales rep was Jose Bazan, he was very patient with us and answered every question we had making us feel comfortable and satisfied with leasing the car we wanted. More
Happy customer The sales consultant, David M., was personable and very knowledgeable about the vehicle that I wanted to purchase. Kurtis E. answered all of my questi The sales consultant, David M., was personable and very knowledgeable about the vehicle that I wanted to purchase. Kurtis E. answered all of my questions about the financing without making me feel stupid. Both were very professional. More
New car buying made easy We recently purchased a new CR-V from Herson's. We dealt with Percy Agyei-Obese and CJ Tashman. These gentlemen were very accomodating during the whol We recently purchased a new CR-V from Herson's. We dealt with Percy Agyei-Obese and CJ Tashman. These gentlemen were very accomodating during the whole precess. No pressure and no rush. All details of the transaction were clearly explained. It was a pleasure dealing with these folks and a positive new car buying experience. More