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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

July 30, 2019

No Longer Coming Back I called this morning to schedule an oil change and spoke with a rep by the name of Orlando. He gave me a quote of about $200 for the service and when More

by monicavo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orlando
July 25, 2019

Very Helpful Percy was very helpful throughout the process of purchasing my new Honda accord. I will be referring others to the dealership. Thank you for all of More

by investigator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
July 13, 2019

Rose is amazing! My mom loves the Service Coordinator, Rose Byrd. She feels comfortable to bring her car in to Herson's because she knows Rose will take care of her w More

by Stefanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
July 06, 2019

Great job by Rich I had a great experience with Mr. Richardson for buying 2019 Odyssey. He has a really nice personality with serious responsibility. Not just good deal More

by OdysseyEx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson
July 06, 2019

Don’t visit the service center If you go there avoid an advisor by the name of Frank, was no help as I had a warranty for free brake pads for life and declined rotors resurfacing an More

by solomon105199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank
July 05, 2019

A Need for active Management irst and foremost Kevin Murphy who is the sales Manager is a 10 in my book! The other in that organization less than a zero! Chris Galakis - General M More

by JeffreyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Glakas
July 01, 2019

Overall good experience! Charlie H. And the herson's team that helped us were all terrific. Charlie made the buying process easy. He explained everything we needed to know an More

by Sue M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hayleck
June 07, 2019

So Disappointed I have been a loyal customer here since 2012 and I’ve never had a problem with getting my car serviced until today. I brought my car at 11:30 for my s More

by Silky8921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doris Reyes
June 04, 2019

Ask for Shaun! My young family traveled from Pittsburgh to Herson’s to buy a used car that had been posted for over 80 days. Despite speaking with the used car team More

by Bill_Obaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Ruiz, Drew Alvey
April 19, 2019

Sales Experience Chris Anselmo sold me a 2019 Accord and he did a really great job. He had answers to every question I had and gave me really helpful information that More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anselmo
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