
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Easy Peasy Car Buying This is about the third or 4th time I've ever bought a car and by far the easiest and most pain free. Arturo greeted me graciously at the door, found This is about the third or 4th time I've ever bought a car and by far the easiest and most pain free. Arturo greeted me graciously at the door, found out I wanted to test drive a car, and had me on the road within 20 minutes. His explanations about all of the ins and outs and bells and whistles on the car were thorough and most helpful. After I decided I wanted the car, we had a very nice discussion over price and I think I got as good a price as I could get without throwing a fit or playing games. The financing part with Ted was a smooth as it gets, and Justin the manager was as helpful as could be through the whole process. More
No games Drew and the whole team at Herson's Honda, including Justin and Ted were very professional, knowledgeable and great. They were honest from the jump Drew and the whole team at Herson's Honda, including Justin and Ted were very professional, knowledgeable and great. They were honest from the jump which is a rarity in the car sales industry. Drew asked me what I was interested in and got me approved right away and then actually even shownwd kenthe numbers so I would have the k owlesge in my head to work with. Take it from someone who has probably purchased ten cars in my life and was a former car salesman , they do it right there. Sincerely, Dan Dhawan More
Air Conditioning My Air Conditioning went out. I came in to have it repaired. Only thing I'm not satisfied with is the price, bcuz I'd rather spend my money on other t My Air Conditioning went out. I came in to have it repaired. Only thing I'm not satisfied with is the price, bcuz I'd rather spend my money on other things😐😐😐 More
Honda civic Service was excellent Cesar is a real pro, he made everything so easy for me. I will see you good people again . Thank You Brian Elias Service was excellent Cesar is a real pro, he made everything so easy for me. I will see you good people again . Thank You Brian Elias More
Great Experience Buying CR-V EX I had a wonderful buying experience today at Hersons Honda with Chuck Roddy, CJ, and Ted! They worked with me until I felt comfortable and it was a wi I had a wonderful buying experience today at Hersons Honda with Chuck Roddy, CJ, and Ted! They worked with me until I felt comfortable and it was a win-win for each of us! I love that it is a family business and they include 2 years of maintenance with the purchase. More
Excellent service on recall item and other repairs I was very pleased with the service I experienced from Tosca Leon. She was very professional, and treated me with courtesy and respect. She was accura I was very pleased with the service I experienced from Tosca Leon. She was very professional, and treated me with courtesy and respect. She was accurate on when the car would be ready and friendly and courteous when I picked the car up. More
Great Service Lappe helped us with purchase of our new CRV. He was very patient while we test drove different models and was excellent with getting us the best deal Lappe helped us with purchase of our new CRV. He was very patient while we test drove different models and was excellent with getting us the best deal. Thank you Lappe. More
My Visit to Honda for a Simple Service Turned Out a Blessing Cesar Lemus assisted me with my request. Initially, I just wanted to program blue tooth in a car I bought from my sister. She told me to go to Herson' Cesar Lemus assisted me with my request. Initially, I just wanted to program blue tooth in a car I bought from my sister. She told me to go to Herson's Honda and they can do it for me. As I was parking at Herson's, the dashboard warning went on and said "check tire pressure." Cesar took care of the programming of the Bluetooth and showed me how it was done. He was very pleasant and friendly. I told him about the warning on my dashboard and he said they can look at it and it was at no cost to me. He also asked if I wanted to go somewhere instead of waiting at Honda. Since I didn't have lunch yet, I asked if they can bring me to Fontina Grille. The shuttle takes you to where you are going and while at Fontina Grille, I received a call and I asked to be picked up. My van was ready when I got there. Cesar explained very thoroughly what happened to my tires. It was a blessing that I was at Honda parking lot when the warning sign turned on. This is my first time to have my van serviced at Honda. All my cars from the first to the last one previous to Honda were all Toyota cars/van. I was happy with the service and Cesar Lemus exemplified my idea of EXCELLENT SERVICE. I used to work for Coca-Cola Enterprise, Consumer Response and I know good service when I experience one. KEEP UP THE GOOD WORK. More
Excellent!!!! Lappe was a great help!!!!!!! Best dealer we've ever worked with. We met everything we needed and left with a brand new car. Thanks lappe! Lappe was a great help!!!!!!! Best dealer we've ever worked with. We met everything we needed and left with a brand new car. Thanks lappe! More
Excellent service Anthony was great help in the body shop! He was knowledge, and was happy to answer all my questions. Just great Customer service overall and everythin Anthony was great help in the body shop! He was knowledge, and was happy to answer all my questions. Just great Customer service overall and everything was taken care in good timing! Definitely happy I came to them! More