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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

July 19, 2017

Rose Byrd provided excellent and timely service. A/C went out at the start of a heat wave. Herson's had everything finished by noon at a reasonable price. Special thanks to Rose Byrd for getting me More

by bobeglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 20, 2017 -

Herson's Honda responded

Thank you for the great review! I am sorry to hear about your A/C and glad we were able to get you back on the road for your volunteer work.

July 19, 2017

Honda Service Cesar was very helpful dealing with my warranty company and making sure the repairs I needed done were covered. He also did a very good job explaining More

by Daniel Farrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jul 19, 2017 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda in great shape.

July 18, 2017

Quality service by Omar First off I'd like to thank Mr. Omar for helping me in the car buying experience. As everyone knows it is not easy and there are tons and tons of ques More

by Magustin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Salazar, Omar Guevara , Alex Garcia
Jul 18, 2017 -

Herson's Honda responded

Thank you for the excellent review and congrats on your new Honda! We are here 7 days a week if there is anything you need. Happy Driving!

July 18, 2017

Great Purchasing Experience Omar was excellent throughout the entire purchasing process, which can be stressful. I would highly recommend him and the entire team at Herson's Hond More

by Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Jul 18, 2017 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your new Honda! We appreciate your business and are here to help if there is anything you need. Happy Driving!

July 18, 2017

Amazing costumer service this guy's helped me to get my new car today I really appreciate all these guys did for me to Rich and Ted thank you guys! More

by Reynaldo 2539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ofosuhene Richardson, Ted Trabucco
Jul 19, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda!

July 17, 2017

Amazing Service, friendly professionals, great facility for Helpful, knowledgeable, prompt and on schedule. Explain and document all services performed, and are happy to answer any questions you have. Happy I l More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jul 17, 2017 -

Herson's Honda responded

Thank you for the great review! We are happy you leased from us too and we are here if there is anything you need. Happy Driving!

July 17, 2017

Outstanding service by Rose, Luis, and crew I brought my car in today for servicing. I typically ask for Rose because of her friendly customer service. Plus, Luis is terrific in shuttling me t More

by Thomas Klausing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Rose Byrd
Jul 17, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to working with you again when you are due for service. Happy Driving!

July 17, 2017

Outstanding service by Omar Omar is very personable, isn't pushy, very knowledgeable about the product, answers questions with ease, takes his time. He made this a fun experience More

by crt349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Jul 18, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are here to help if there is anything you need. Happy Driving!

July 17, 2017

Very nice experience We went into the dealership not actually thinking about buying a car that day but ended up buying one anyway. The whole experience was very nice with More

by Armen Galustyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Roddy
Jul 17, 2017 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your new car! We are here if there is anything you need. Happy Driving!

July 17, 2017

Great customer service Went in for a recall fix. It was easy to get an appointment. Service rep. (do not remember his name) receiving the car was courteous and professional. More

by dealerraterirafsah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosca Leon
Jul 17, 2017 -

Herson's Honda responded

Thank you for the great review!

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