
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Tire pressure light came on Made a panic call to dealer took me right away and Rose found a SMALL metal piece just looking at my tire! What an eagle eye! That was the source of m Made a panic call to dealer took me right away and Rose found a SMALL metal piece just looking at my tire! What an eagle eye! That was the source of my problem in and out in a half hour! Thank you Rose! More
Very nice vehicle Tony, our sales consultant, was friendly and helpful in introducing the vehicle and going through the test drive and paperwork. I would definitely rec Tony, our sales consultant, was friendly and helpful in introducing the vehicle and going through the test drive and paperwork. I would definitely recommend him to other prospective buyers! More
Yvonne was great! Yvonne went above and beyond. She fought hard and even came in on her off day to ensure I could have the car I wanted for the price I wanted. Definite Yvonne went above and beyond. She fought hard and even came in on her off day to ensure I could have the car I wanted for the price I wanted. Definitely recommend her!! More
Rose is the best! OG My 2015 Accord was finally due for service after taking a long road trip, so I called the friendly folks over at Hersons honda to schedule an appointm My 2015 Accord was finally due for service after taking a long road trip, so I called the friendly folks over at Hersons honda to schedule an appointment for an A1 service. Greeted in the service lane by Rose, accompanied with an amazing smile, Rose had my oil change service performed in about 45 minutes, not only that, she also made me award of an open recall on my Accord. They really do have a great service team at Hersons, I definitely recommend them for all your service needs! Thanks guys! More
Michael was excellent! Michael was very personable and helpful in explaining the work that was needed as well as showing us what exactly was wrong. He seemed trustworthy and Michael was very personable and helpful in explaining the work that was needed as well as showing us what exactly was wrong. He seemed trustworthy and that in and of itself makes me feel more comfortable in coming back again. More
Sticking With the Hersons Family This is our third Honda we've purchased from Hersons. Both have also been serviced by Hersons. This time around we were once again well pleased and sa This is our third Honda we've purchased from Hersons. Both have also been serviced by Hersons. This time around we were once again well pleased and satisfied with our buying experience. Our salesman Rahiem Dorsey was outstanding. He was kind, patient, knowledgeable and truly professional. Our new car was exactly what we wanted and at the price we wanted. Thanks Rahiem and Thanks Hersons. Dave Brown More
Honest and helpful answers from Omar! Omar was a pleasure to deal with. He was knowledgeable about the car and helpful with advice. While clearly an expert on the cars we were looking at, Omar was a pleasure to deal with. He was knowledgeable about the car and helpful with advice. While clearly an expert on the cars we were looking at, when he wasn't absolutely certain about an obscure question that we asked, he didn't try and bluff his way through it. Rather, he gave us an answer, said "but I'm not absolutely positive", and checked things out for us. We felt very comfortable working with him, and if in the market for one of his cars we would certainly go back to him without hesitation. Omar made our car-buying experience at Herson's Honda one of our best. More
Great Experience! Recently, I have been visiting different car dealerships to find the right car which most of the time was very stressful and not fun at all, but this Recently, I have been visiting different car dealerships to find the right car which most of the time was very stressful and not fun at all, but this has been the best experience which has exceeded my expectations! I had lots of questions about the car, Arturo has been very friendly and patient, most importantly, very efficient and knowledgeable. Herson's Honda has provided a great service and price. Truly recommend Herson's and Arturo's services for all those looking to buy a car. Thank you, Arturo and Herson's Honda! More
Tosca Leon's Outstanding Customer Service I have had my car serviced here with varying degrees of satisfaction with customer service, but my recent experience is truly noteworthy due to Tosca I have had my car serviced here with varying degrees of satisfaction with customer service, but my recent experience is truly noteworthy due to Tosca Leon going the extra mile for me! I had an appointment for service that somehow got mixed up in their books and they were going to reschedule me for another day. Tosca stepped up and advocated for me to have my car evaluated and serviced on time. When she had information to share and the service department phones were down, she called me on her personal cell phone. When the technicians came back with bad news, she talked me through the options. She even notified me of a promotion that they were running so that I could get a discount. I appreciate her and the care she showed for me; she turned what would have been a negative experience into a positive one. Hersons Honda has a star in Tosca Leon! More
Outstanding Service from Cesar Recently took my car in for service on a Saturday morning. When the service advisor, Cesar Lemus, greeted me he already knew what service I was coming Recently took my car in for service on a Saturday morning. When the service advisor, Cesar Lemus, greeted me he already knew what service I was coming in for and also 2 service alerts that were due on my 2015 Odyssey. When I arrived to pick up the car later that afternoon he had my paperwork in hand. It was like he knew I was coming in the door!! He thoroughly explained each item in the paperwork and had my car brought up right away. I couldn't have asked for better attention and customer service!! Thank you Cesar!! More