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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

July 26, 2017

Tire pressure light came on Made a panic call to dealer took me right away and Rose found a SMALL metal piece just looking at my tire! What an eagle eye! That was the source of m More

by kljw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 26, 2017 -

Herson's Honda responded

Thank you for the great review! We are glad we were able to get your tire fixed quickly and get you back on the road. Happy Driving!

July 25, 2017

Very nice vehicle Tony, our sales consultant, was friendly and helpful in introducing the vehicle and going through the test drive and paperwork. I would definitely rec More

by carguy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nunez
Jul 26, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and know you will love your new Honda. We are here if there is anything you need. Happy Driving!

July 25, 2017

Yvonne was great! Yvonne went above and beyond. She fought hard and even came in on her off day to ensure I could have the car I wanted for the price I wanted. Definite More

by Amanda C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Gilmore
Jul 25, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda!

July 25, 2017

Rose is the best! OG My 2015 Accord was finally due for service after taking a long road trip, so I called the friendly folks over at Hersons honda to schedule an appointm More

by YoungOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 25, 2017 -

Herson's Honda responded

Thank you for the wonderful review!

July 25, 2017

Michael was excellent! Michael was very personable and helpful in explaining the work that was needed as well as showing us what exactly was wrong. He seemed trustworthy and More

by jrbeddick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Parker
Jul 26, 2017 -

Herson's Honda responded

Thank you for the great review! We are happy to hear you feel comfortable with our service advisor and it is our pleasure to help keep your Honda in great shape. Happy Driving!

July 25, 2017

Sticking With the Hersons Family This is our third Honda we've purchased from Hersons. Both have also been serviced by Hersons. This time around we were once again well pleased and sa More

by tenderwarrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rahiem Dorsey
Jul 26, 2017 -

Herson's Honda responded

Thank you for the wonderful review and congrats on your newest Honda! We appreciate your dedicated patronage and are here to help if there is anything you need. Happy Driving!

July 25, 2017

Honest and helpful answers from Omar! Omar was a pleasure to deal with. He was knowledgeable about the car and helpful with advice. While clearly an expert on the cars we were looking at, More

by Mike5408
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omar Guevara
Jul 25, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We are pleased to hear that Omar was knowledgeable and made you feel comfortable, that is what we aim for! We are here 7 days a week if there is anything you need. Happy Driving!

July 24, 2017

Great Experience! Recently, I have been visiting different car dealerships to find the right car which most of the time was very stressful and not fun at all, but this More

by Polly168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Campos
Jul 24, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We appreciate your business and we are here to help 7 days a week if you have any questions. Happy Driving!

July 24, 2017

Tosca Leon's Outstanding Customer Service I have had my car serviced here with varying degrees of satisfaction with customer service, but my recent experience is truly noteworthy due to Tosca More

by om
Recommend Dealer
Yes
Employees Worked With
Tosca Leon
Jul 25, 2017 -

Herson's Honda responded

Thank you for the review! I am sorry for the appointment mix-up but glad that Tosca took good care of you and made your experience pleasant. Let us know if there is anything you need. Happy Driving!

July 23, 2017

Outstanding Service from Cesar Recently took my car in for service on a Saturday morning. When the service advisor, Cesar Lemus, greeted me he already knew what service I was coming More

by George R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Jul 24, 2017 -

Herson's Honda responded

Thank you for the fantastic review! It is our pleasure to help keep your Odyssey in great shape and we look forward to seeing you again when you are due for service. Happy Driving!

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