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Herson's Honda

Rockville, MD

4.5
1,881 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,881 Reviews of Herson's Honda

July 30, 2017

Service Area Had work done on three of our Honda recently, all purchased at Herson's. Worked with Rosa in the service area. She is just excellent. All of our ne More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 31, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to see you again when you are due for service. Happy driving!

July 30, 2017

Awesome Great team , sales manger CJ is honest and hard working at making sure customer automotive needs are being addressed in a professional ,fair and resp More

by elikimel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Tashman, Alex Garcia, Percy Agyei-Obese
Jul 31, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda! We appreciate your business and we are here to help if there is anything you need. Happy Driving!

July 30, 2017

Good quality of service was professional enough to address all my questions and will be looking forward to work with him in future thank you More

by Nareshputta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni De Joya
Jul 31, 2017 -

Herson's Honda responded

Thank you for the great review!

July 29, 2017

Service Agent Review.... The Service Agent, Rose, gave me exceptional service for my 3 year maintenance. Needing some additional work done, she patiently helped me understan More

by thank you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 31, 2017 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda in great shape. Happy Driving!

July 29, 2017

Helpful and friendly Me. Giovanni DeJoya was helpful and diligent in guiding us through the process and he showed us several good options considering our needs and budget. More

by Cosmic blue
Recommend Dealer
Yes
Employees Worked With
Giovanni De Joya
Jul 31, 2017 -

Herson's Honda responded

Thank you for your review. We are sorry to hear about a situation with finance but glad Chris Glakas was able to resolve the situation. We are here to help if there is anything you need.

July 28, 2017

Reg maint Appt on line Easy drop and pick up Track status on line great tool Friendly and welcoming. Staff Easy location for drop off and pick up More

by Rriiley512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Campos, Michael Parker
Jul 28, 2017 -

Herson's Honda responded

Thank you for the great review!

July 27, 2017

Awesome Experience "Thank You" Percy for your expertise with the purchase of our new Pilot! You were so welcoming and professional and fun to talk with .... you made ou More

by Lisa V
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Percy Agyei-Obese
Jul 27, 2017 -

Herson's Honda responded

Thank you for the great review and congrats on your new Honda Pilot! We welcome you to the Herson's Honda family and we are here to help if there is anything you need. Happy Driving!

July 27, 2017

Rose is the bomb! She really goes out of her way to make sure that the client. She is so customer friendly and I was out of there 40 minutes before I expected. More

by William Gilliland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 28, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and look forward to seeing you again when you are due for service. Happy Driving!

July 27, 2017

Rose is an Excellent Service Provider Rose Byrd does an excellent job. She is very helpful and kind. She explains the service needed, answers any questions, and ensures the customer is s More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 28, 2017 -

Herson's Honda responded

Thank you for the great review! We agree that Rose is a true asset to our team!

July 26, 2017

As always, professional and curteous Again, my service needs were handled by Rose Byrd, professionally, courteously, and with a smile. It is always a good experience to work with Rose. More

by Fht1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Jul 26, 2017 -

Herson's Honda responded

Thank you for the great review! We appreciate your business!

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