
Herson's Honda
Rockville, MD
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1,881 Reviews of Herson's Honda
Helpful & Knowledgable I went in not sure about a Honda. Omar made the whole process very simple. I test drove the car, and he didn't pressure me about the decisions I had t I went in not sure about a Honda. Omar made the whole process very simple. I test drove the car, and he didn't pressure me about the decisions I had to make. I test drove another car at another dealership but came back to Honda not only for the car but for the attentiveness and customer service. Every question we had was answered to the fullest extent. I highly recommend this dealership and Omar for their professionalism and knowledge. More
Sales Rep Rep was very professional & knowledgeable in the questions I asked. He was extremely detailed in the interior of & exterior of the car I was interes Rep was very professional & knowledgeable in the questions I asked. He was extremely detailed in the interior of & exterior of the car I was interested in. Lappe (sales rep) was very friendly & showed me how to set up the gadgets in the car etc... He was very detail in explaining the price & the cost of the accessories. I stated the price I was willing to pay for the car & received it. I love the fact that I wasn't given the run around & game playing other dealerships gave. I would recommend Herson's to family & friends because of your outstanding customer service . More
Great experience! I had a great experience purchasing my car here. The employees were knowledgeable and helpful throughout the process. They answered all of my question I had a great experience purchasing my car here. The employees were knowledgeable and helpful throughout the process. They answered all of my questions and explained the features on the car. More
Wonderful salesman We were extremely happy with Omar Guevara, our salesman. He was very professional and treated us with patience, understanding, and attentiveness. He We were extremely happy with Omar Guevara, our salesman. He was very professional and treated us with patience, understanding, and attentiveness. He spent almost all day with us answering our questions and going over the features of the car with us. We are seniors and haven't bought a new car in many years, so sometimes we needed him to explain things, especially technology features, several times. Omar was happy to do so. He was extremely knowledgeable about the car from front to rear. During the test drive, he was very patient with us and made us feel at ease. We would recommend Omar to anyone. More
Excellent service from Cesar Lemus and Rose Hersons, Cesar and Rose and Greg in particular, provide responsible and prompt service on multiple Honda's that our family owns. They consistently giv Hersons, Cesar and Rose and Greg in particular, provide responsible and prompt service on multiple Honda's that our family owns. They consistently give honest feedback on service needed and not needed. I highly recommend these folks and Hersons for service requirements. More
Outstanding Fantastic experience. The sales rep Jack Schap was a great help. Would highly recommend Jack and this dealership for anyone looking to buy a Honda. Fantastic experience. The sales rep Jack Schap was a great help. Would highly recommend Jack and this dealership for anyone looking to buy a Honda. More
Pleasant buying experience. Michael Mulcahy spent so much time showing me the amazing features of the CRV that I wanted to buy the car from him! There was no pressure- I felt th Michael Mulcahy spent so much time showing me the amazing features of the CRV that I wanted to buy the car from him! There was no pressure- I felt that he was sincerely trying to get the best deal for me. I have confidence that I can get all of my questions answered. Michael was professional, confident and fun to talk to. Give him a bonus!! More
Loyal Customer This is my second Honda that I bought from Herson's and my family's fourth. This time I worked with Percy who is very knowledgeable, helpful, attentiv This is my second Honda that I bought from Herson's and my family's fourth. This time I worked with Percy who is very knowledgeable, helpful, attentive, and not at all pushy. The other individuals we worked with we're also welcoming, professional, and knowledgeable. More
buying my CR-v Sales , Service and Finance folks were pleasant, courteous, and knowledgeable. Due to the Summer Sales Special priced vehicle and special CR-V only co Sales , Service and Finance folks were pleasant, courteous, and knowledgeable. Due to the Summer Sales Special priced vehicle and special CR-V only color that didn't appear in the inventory, making up my mind as to which vehicle I really wanted took more time than I had budgeted. Salesperson was patient with my ambivalence and Service was agreeable with my request to change a dealer add-on. The result of all the above was me leaving with a "B*****IN" vehicle! More
bad customer service I bought a 2017 Civic from this dealer and they have bad customer service. I have called several times to check on my car registration and they never I bought a 2017 Civic from this dealer and they have bad customer service. I have called several times to check on my car registration and they never return my phone calls. It shouldn't take so long to register and get plates for the car. More