![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,880 Reviews of Herson's Honda
A great job by Rose I took my car in on a Saturday for an emergency battery check. Luckily Rose was working and as always, she took care of me in jig time. She is alway I took my car in on a Saturday for an emergency battery check. Luckily Rose was working and as always, she took care of me in jig time. She is always so professional, personable, and always willing to do whatever it takes to get the job done. I have almost always been happy with the work that is done. Thank you, Rose. More
Easy Sale This is my first purchase from Hersons. Everyone that worked there was super friendly and helpful. I would definitely recommend this dealership and my This is my first purchase from Hersons. Everyone that worked there was super friendly and helpful. I would definitely recommend this dealership and my sales person. More
Easy, smooth, everything great Super good experience buying a new car. Sales staff helpful and attentive, purchase smooth, everything great. I used CarBargains for a great price and Super good experience buying a new car. Sales staff helpful and attentive, purchase smooth, everything great. I used CarBargains for a great price and that went smoothly, too. More
WOW!!! What an incredible experience. When we entered the showroom floor, we were greeted by a very pleasant salesman, Ofosuhene Richardson. Although we had an appointment with Mr. C.J When we entered the showroom floor, we were greeted by a very pleasant salesman, Ofosuhene Richardson. Although we had an appointment with Mr. C.J. Tashman, he referred us Ofosuhene Richardson, aka "Rich". Rich was professional, personable, extremely patient, and, at times, humorous. His overall demeanor was a pleasant surprise. I say this because our past experiences a other dealerships when we were just browsing was no pleasant at all. The salesman come at you like you are the only individuals to come into their showroom in months; i.e. like wolves. The entire experience was fabulous, and dare I say enjoyable and relaxed. Herson's Honda should be proud to have such a positive salesman such as Rich as part of the Herson's Honda team. I cannot emphasize enough how wonderful he truly was. We had him laughing and he, in turn, had us laughing. He has a demeanor that is not always easy to find when hiring employees at any establishment. I should know, as I was the Director of Human Resources for 16 years. I also want to mention that the gentleman that handled the financing and/or paperwork was both professional and courteous. Everything went smoothly. In fact, it went so quickly that we were shocked. The entire experience was effortless. As we mentioned when we first spoke to Rich, my husband purchased Honda's Ridgeline Truck, and my daughter has purchased to Honda Civics, and yesterday I purchased my first Honda from Herson's Honda - the Honda Accord Sport. We can truly say that we are a "Herson's Honda Family" and proud of it. Herson's Honda will definitely be recommended to any and all of our contacts both personal and business wise. We will also be specifically referring any and all referrals to Rich. Thank you for a most enjoyable experience at Herson's Honda. Respectfully, The Urso Family More
Excellent Ira s thank you"" you did great job with my wife and me . You explained all details and was very professional. thanks again. Ronald B Roache Ira s thank you"" you did great job with my wife and me . You explained all details and was very professional. thanks again. Ronald B Roache More
New tire I came in to replace a flat tire. I arrived before opening but Rose was still willing to help me get started. Service was quick and the communication I came in to replace a flat tire. I arrived before opening but Rose was still willing to help me get started. Service was quick and the communication was great. More
Great Experience! I have leasing cars from this dealership for a few years now and the experience has always been outstanding! I have been provided excellent service by I have leasing cars from this dealership for a few years now and the experience has always been outstanding! I have been provided excellent service by Aaron Phillips in sales and the rest of the team. More
Maintenance on Honda Odyssey It was time for my Odyssey's maintenance. I had also lost the key for the lug nuts, and needed a new key, and to do that I also needed 4 replacement It was time for my Odyssey's maintenance. I had also lost the key for the lug nuts, and needed a new key, and to do that I also needed 4 replacement lug nuts. The lug nuts on the tires make stealing the tires difficult. Rose, from the dealership, explained about the maintenance, the need for new lug nuts, and answered my question about when I last had my battery replaced. She was friendly, knowledgeable, and a good listener. Stephanie W. More
Worth the wait Buying a car can be a trying experience but not today today with Lappe Sock. I had to get a car today and Lappe went out of his way to get the right c Buying a car can be a trying experience but not today today with Lappe Sock. I had to get a car today and Lappe went out of his way to get the right car for me. Although he did not have a car in stock he had one brought from another location so that I got the car I wanted. No hard obnoxious sell. He was professional, peasant, and patient. Lappe was curtious and welcoming from the moment we arrived. He listened and made sure I got the car I wanted at the price I wanted. Overall, excellent service!! More
Friendly and helpful Aaron Phillips i bought the Honda Odyssey from this dealer. I worked with Aaron. Nine months before i went to servicing my other car. Service person introduced me to i bought the Honda Odyssey from this dealer. I worked with Aaron. Nine months before i went to servicing my other car. Service person introduced me to Aaron. I told him right now not intrested, but Aaron showed me the cars and explained about the models. I told him since major model is coming for 2018 i may take at that time. Later he used to contact me through phone and updates me if any promotions or 2017 model clearance . He is very friendly and never force / just gave the info and he find i am interested or not. Later when i decided to buy the car and with new model I drove the car, my wife drove the car and we took time , he never give up and finally the day we decided we got good deal (We belive :-) ) . Nice to work with him. Finance Alex Garcia also nice person , friendly explain to sign up for the papers. More