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Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Pleasant purchase The salesperson is knowledgeable and willing to help. He reply email pretty frequently even at after work hours.Price negotiation didn't take very lon The salesperson is knowledgeable and willing to help. He reply email pretty frequently even at after work hours.Price negotiation didn't take very long or back and forth. Therefore,I would recommend people interested in purchasing Honda cars contact him. More
A Dealership with a Professional Staff Herson's is a dealership that has a professional, well trained, sales and administrative staff. The new car sales staff kept me informed of my deliver Herson's is a dealership that has a professional, well trained, sales and administrative staff. The new car sales staff kept me informed of my delivery date. The used car department gave me a very fair trade-in on my car, and the finance department wrapped up the deal with a great interest rate. More
Great car bying experience. Recently purchased my third Odyssey from Herson's. Michael Mulcahy made it such an easy experience. He was friendly and knowledgeable; all with no p Recently purchased my third Odyssey from Herson's. Michael Mulcahy made it such an easy experience. He was friendly and knowledgeable; all with no pressure. He was even helpful after we had the car and offered several times to answer any questions and go over the new features. Glad we came back to Herson's. More
Very good experience. I knew what car I wanted to buy - a Honda CR-V - but I had not intention of buying it that day. David Mulcahy, my sales rep, did not pressure me, but I knew what car I wanted to buy - a Honda CR-V - but I had not intention of buying it that day. David Mulcahy, my sales rep, did not pressure me, but he and the manager, Justin Menzies, gave me an excellent deal for the Demo model and I bought it that day. Very happy with the sales experience and the credit experience. More
Above and beyond service sales team from purchasing my 2014 Civic Si to Civic Type R 2018, i was well informed on what to expect on the vehicle. Pat Zavala is with me throughout the pur from purchasing my 2014 Civic Si to Civic Type R 2018, i was well informed on what to expect on the vehicle. Pat Zavala is with me throughout the purchase. a truly honest and great salesman who standby his words ( Pat Zavala). Aaron Phillips "the protege" he helped me walked through the process. another great sales man in the Herson's Honda Sales team. Overall Herson's Honda is part of my family. Kudos. -Tristann Catris- More
Great Experience All Around I've bought several cars before so I knew what to expect when going to a dealer - and I did not expect this level of customer service from a dealershi I've bought several cars before so I knew what to expect when going to a dealer - and I did not expect this level of customer service from a dealership before going to Herson's Honda. We were able to walk in and test drive the exact car we wanted with the right trim level without any appointment or hassle before hand. Other dealerships we visited before either didn't have the car we wanted on hand or it was in their extended storage lot which meant we had to wait a long time before even getting into it - not a pleasant experience! We first test drove the CR-V in Late December and we were upfront with Jebzain that we wouldn't be able to make a purchase until Late Jan/Early February. He was more than willing to still show us the car and even went as far as to give us some numbers to think about so we can make the most informed choice possible. Not many dealerships will give you numbers for the car unless you're serious about buying. We weren't tossed aside because our purchase wasn't that day, like we were at some other dealerships. After we had finished driving the cars on our list (We were going between the CR-V, Equinox, and Forester) we went back again to test drive the CR-V one more time and while Jebzain was not available the day we went, his manager (Alpha) was more than happy to provide us with a stress free test drive on short notice. We got to spend some more time with the car and it solidified our decision to purchase. We walked into the dealer on January 28th and walked out 2 hours later with our ideal car and a fair deal that we were happy to walk away from. Other cars I've purchased in the past I've had many dealerships try to throw in things that they think I won't catch or notice and I was impressed with the transparency that the Finance Manager (Alex) showed us. We did not feel pressured or rushed into a decision about buying our car. I would like to thank Jebzain and Alpha for their terrific service and I would highly recommend anyone looking for a new Honda to consider this dealership if they live near the Rockville MD area. Out of all the dealerships I've ever dealt with, this was by far the most pleasant experience I've had and they made it as seamless and stress fee as possible. Buying a car is a big milestone for many people and you should feel as comfortable as possible when making such a decision. More
Very Positive Experience Buying a 2018 Accord Sedan I purchased a 2018 Honda Accord from Jonathan Camarena and had a very positive experience. Jonathan was very friendly and professional. We took the I purchased a 2018 Honda Accord from Jonathan Camarena and had a very positive experience. Jonathan was very friendly and professional. We took the vehicle for a test drive and I drove it home and showed my family. He advised me on the technical aspects of the vehicle and then he asked what I was willing to pay and was able to meet my price and conditions without any delay or drama. I appreciate his professionalism and courtesy. Thanks, Scott More
Fantastic Very helpful and super friendly. They explain everything and try to give you the best deals. Will definitely come back in the future. Customer service Very helpful and super friendly. They explain everything and try to give you the best deals. Will definitely come back in the future. Customer service was exceptional. More
Terrific! Love my CR-V. Great experience! No pressure. Answered all our questions and made sure we understood all the features of the car. Omar was a pleasure! Love my CR-V. Great experience! No pressure. Answered all our questions and made sure we understood all the features of the car. Omar was a pleasure! More
I recommend Herson's Honda and "Rich" It was my first experience to buy a car in the US. I visited Herson's Honda and met "Rich" Ofosuhene Richardson. He was not only friendly, but also ve It was my first experience to buy a car in the US. I visited Herson's Honda and met "Rich" Ofosuhene Richardson. He was not only friendly, but also very careful to consider buyer's circumstances, preference and budget. He offered a good number after negotiating his manager. At that time I considered to buy a used car, but I seriously started to consider buying a new car although it's higher than my original budget plan. A couple of days later I visited Herson's Honda and met Rich again. He understood my position and offered better number for me after persuading his manager. I was not hesitated to sign it immediately. He also introduced an insurance person to save my time and helped me return my rent-a-car. Now I own my wonderful new car and my kids and I are really happy! Thank you Rich! More