Herson's Honda

comfortable, easy, painless Great service and wonderful management. Aaron was extreemly knowledgeable on features and functions, that made it very easy to narrow selections. T Great service and wonderful management. Aaron was extreemly knowledgeable on features and functions, that made it very easy to narrow selections. Thank you for making this difficult decision so easy. More

Awesome Experience Aaron and Justin took very good care of me. The transaction was super easy. They have great communication, are organized, and pleasant to deal with! Aaron and Justin took very good care of me. The transaction was super easy. They have great communication, are organized, and pleasant to deal with! More

Why I continue to buy cars at Herson's Honda I just bought a new CR-V from Herson's Honda, and once again, I came away impressed with the service I received. The salesperson -- Aaron Phillips -- I just bought a new CR-V from Herson's Honda, and once again, I came away impressed with the service I received. The salesperson -- Aaron Phillips -- was very easy to work with. He was friendly, helpful and knowledgeable, answering all of my questions and getting me all set up in the new CR-V. This is the fourth vehicle that I've purchased from Herson’s. I have all of them serviced there, too. I’ve always received excellent service from Herson’s – whether I’m buying a new car or getting maintenance work done. They are friendly and courteous, and more importantly, they’ve always been honest and fair in all of my dealings with them. I’ve been going to Herson’s for over 15 years, and I hope to continue to be going there for many more years. I’d recommend Herson’s to anyone. More

Dishonest business We purchased a new(supposedly) 2015 Odyssey EXL last month and found out there were damages(warped ) to all of the door moldings on entire passenger s We purchased a new(supposedly) 2015 Odyssey EXL last month and found out there were damages(warped ) to all of the door moldings on entire passenger side. I took the delivery at night and I trusted that the inspection was done by dealer prior to selling. Took it back twice to talk to managers to see and only tells me it will be fixed by Honda Warranty. I am not happy because I believe they knew this problem prior to selling. It is not something you can miss. Not only did they hide this but gave me a delivery paper saying nothing is be repaired. Either it is their oversight or deliberate lie to me. I asked them to resolve the issue but they can't do nothing but repair and blame Honda for failure in quality control. This is the worst new car buying experience ever and will not ever buy at this place and tell everyone that I know about this. I am filing all the complaints that I can file including here. Avoid this dealership. More

A Dream Come True! I will preface this review by letting you know that I am 62 years old, and have never in my life owned a brand new vehicle. I was at Herson's getting I will preface this review by letting you know that I am 62 years old, and have never in my life owned a brand new vehicle. I was at Herson's getting a part for my old car, and it turned out that the part I needed was way more expensive than I could afford. The parts department recommended that I speak with Matt Emery, who is in charge of their Vehicle Upgrade Program. I explained my situation, and asked Matt if there was a vehicle he could sell me for less than $300 a month, with no money down. I don't have good credit, and expected that I end up with a used car with a decent amount of miles on it. Somehow, Matt was able to sell me a brand new Honda Civic XL, with zero money from me, and I was kept under my budget! He even gave me 2 years/24,000 miles off free maintenance, and $500 as the down payment for being a retired Navy Officer. Matt went out of his way to help me shop for insurance, and even helped me apply through USAA to see if I could get a better interest rate on my own than he could give me through his banks. His rate ended up being better anyways, so it all worked out. I can't tell you how good it feels to be able to purchase my first new car at 62 years old. I'm still in shock, and am extremely grateful for Matt's help. I would recommend him to ANYONE. More

Thank You Herons Honda and Matt Emory Matt listened to our needs and found us the right car and worked with us patiently until we were comfortable with the our decision. He was knowledge Matt listened to our needs and found us the right car and worked with us patiently until we were comfortable with the our decision. He was knowledge about the automobile and answered our questions respectfully. Matt helped us all the way through the car buying process staying 3 hours later then he needed to to ensure we were taken care of. I would recommend Matt to anyone. I told my father about my experience and he came in the same day and traded in his old honda that he bought from a friend at another honda dealership. Thank you Matt. More

Purchased 2015 Honda Accord EX Aaron greeted us coming through the front door and spent most of the day with us helping us to choose which vehicle would be the best fit for us. He w Aaron greeted us coming through the front door and spent most of the day with us helping us to choose which vehicle would be the best fit for us. He was exceptionally friendly and knowledgeable and was a pleasure to interact with. He and the sales manager worked a lot with us to help us come to a sales agreement that we were all happy with. Overall, we had a great car buying experience at Herson's Honda and will likely return for our next vehicle. More

New car purchase We had a great experience at Herson's Honda, starting with Percy who took his time to show us the vehicles we were interested, answer all our question We had a great experience at Herson's Honda, starting with Percy who took his time to show us the vehicles we were interested, answer all our questions, and with no pressure. We returned to the dealer for a second test drive and decided on a new Honda Odyssey. All the staff were friendly, professional and efficient. The manager made sure that we had the deal we wanted and that we left the showroom satisfied with our purchase and the car buying process. That was greatly appreciated. We also appreciated that the staff made the buying experience easy, taking care of all the details from buying the new car to registering it to trading in the old one. All in all, it was a great experience, great staff, and we highly recommend Herson's Honda! Thanks! More

Very Happy when I left the dealer He made sure we were 100% and really tried to help us keep the payments low. Also he made sure that not only me but my family members were satisfied a He made sure we were 100% and really tried to help us keep the payments low. Also he made sure that not only me but my family members were satisfied as well. I was really happy with his service. More

New car purchase. Our sales agent, Ison, was very knowledgeable about his products. Ison displayed a very professional, friendly attitude and excellent customer servic Our sales agent, Ison, was very knowledgeable about his products. Ison displayed a very professional, friendly attitude and excellent customer service. I would recommend him to my friends and family. His follow up courtesy card was a very nice touch. More