Herson's Honda

Great Aaon was helpful and accommodating. Great service. Overall experience was great. Would recommend this dealer. Could have been better we are happy wit Aaon was helpful and accommodating. Great service. Overall experience was great. Would recommend this dealer. Could have been better we are happy with the car More

Awesome Experience I have an awesome experience and very much happy in dealing with the dealer. He is friendly and knowledgeable. Likewise, the Employees in Herson's Ho I have an awesome experience and very much happy in dealing with the dealer. He is friendly and knowledgeable. Likewise, the Employees in Herson's Honda are considerate. More

Great Experience Our experience with Herson's Honda spanned 3 months and was everything a car buying experience should be. Matt Emery, our sales person was patient, in Our experience with Herson's Honda spanned 3 months and was everything a car buying experience should be. Matt Emery, our sales person was patient, informed, friendly, and straight-forward. He helped us evaluate the pros and cons of an Odessy (which we bought) vs. a Pilot. He worked with us on pricing and what options made sense, and coached us through the entire process. I would absolutely recommend Herson's and plan on using them for my next car purchase as well. More

Incredible Experience! I recently purchased a new Honda from this dealership and was super duper happy with the experience. I am very glad to have been treated so well by e I recently purchased a new Honda from this dealership and was super duper happy with the experience. I am very glad to have been treated so well by every single employee that I interacted with. I was not planning on purchasing a car that day, but I really trusted Matt and his manager Jeff, so I knew it was the right vehicle, and at the right price. I will be sending many more customers to them, and hope they're both still there when it's time for my next car! Whatever the upper management is doing to train their employees needs to keep happening because they're AWESOME! I really recommend that anyone in the market for a Honda needs to go to Herson's and ask for Matt! You even get two years of free service on your car just for purchasing a new vehicle! More

Opher Bendavid was great! Overall my experience was good. The sales person, Opher, was very kind and patient, despite the fact that my wife and I arrived at the dealer after 7 Overall my experience was good. The sales person, Opher, was very kind and patient, despite the fact that my wife and I arrived at the dealer after 7 PM on a Friday. I did my homework before going to the dealer, so, i didn't have much trouble in negotiating a good rate and payment conditions. We left the dealer on the same night driving our new CRV Honda. More

Best Purchase Ever I have bought many cars throughout my life, some were great experiences, and some were horrible. I have to say that my most recent purchase was the t I have bought many cars throughout my life, some were great experiences, and some were horrible. I have to say that my most recent purchase was the the greatest yet, and might be the best I ever see. Throughout my 60 years of driving, I've never owned a Honda. When my transmission went out on my 6 year old Toyota, I decided to give Honda a try. I live in Germantown, so my first visit was to Criswell Honda. After 15 minutes in the dealership, I was so disappointed in the salesman, that I almost gave up on Honda as a whole. After I got home, my wife convinced me to give one more Honda dealership a try since she knew I had always wanted a Honda at some point in my life. I chose Herson's Honda in Rockville since it was the next closest. Upon my arrival, I was a bit discouraged to see that the place was in a major need of a "face lift". I walked in the door and was greeted by a young man named Matt. He investigated my wants and needs for a bit, then I found us talking about each others families. 20 minutes later I found myself staring at my "dream car". It was a Black 2014 Honda Accord EX-L V6 Navigation with Tan interior. Once I sat in the drivers seat I knew I was going to buy that car, and after my short experience with Matt, I knew I was buying it from him. We went back inside for the part of the whole ordeal that I hate, the negotiations. Surprisingly, Matt and his manager George, made it an enjoyable experience. I ended up getting what I thought was a good deal, and I was on the road in my new car in just over an hour. The finance guy, Joe, left a bit to be desired, but I am willing to overlook that part of the process because of the actions and thoughtfulness of Matt and George. If anyone from Herson's is reading this, THANK YOU! You made what is typically a fairly difficult and awkward ordeal enjoyable, and made me feel like I was working with friends and family. More

OUTSTANDING EXPERIENCE! Noah Greaney, Pat Zavala and Opher Bendavid made our car search a welcoming experience! Leadership stems from the top and permeates throughout any bus Noah Greaney, Pat Zavala and Opher Bendavid made our car search a welcoming experience! Leadership stems from the top and permeates throughout any business, thus an excellent sales experience for my son and me. After researching 5 top dealerships all of whom owners we know, we found Herson's to be the best service and advice. The salesmanship from the above mentioned, was steller. Honesty, was felt throughout the entire transaction and thorough explanations on all our inquiries sealed the deal! We would HIGHLY recommend this dealership to friends and family. Wishing you all much success with your future sales! Kate and James Horsey More

Recent Honda Accord Purchase Excellent car dealership and they provide awesome customers from their service team of Steve Flint, Gregg Patterson, Cesar Gayoso and Rose Bryd from t Excellent car dealership and they provide awesome customers from their service team of Steve Flint, Gregg Patterson, Cesar Gayoso and Rose Bryd from the sales team of Matt Emerey,David Devine & Chris Glakas to service technician, Ren. When I ever had a problem, the management team stepped up to plate to resolve the issue, fairly. More

RUDE WOMAN IN FINANCING HUNG UP ON ME I bought a car from Hersons and had the best experience to begin with. Our salesman was the nicest guy, he helped us into 2 new cars, and was absolute I bought a car from Hersons and had the best experience to begin with. Our salesman was the nicest guy, he helped us into 2 new cars, and was absolutely exceptional. I will probably write a separate 5-star review just for him. That being said, I got a call saying there was an issue with the tags for one of my new cars. When I called back to talk to someone about it, I was met by an EXTREMELY rude woman who started off from the get-go with a bad attitude and unfriendly demeanor. As I tried to explain my situation, she continued to cut me off and raise her voice until she finally got hostile with me and hung up in my face!!! I don't know what kind of business allow this, but as an inside sales and purchasing rep, I can tell you I have NEVER been so taken aback by the outright nastiness of someone who is supposed to be providing customer support. I wish I had gotten her name to call and file a formal complaint.. its a shame that people like that even exist and it DISGUSTS me that Hersons Honda/Kia lets a low life like that work for them. My experience was completely ruined from this atrocious lack of people skills and if you ask me, they should get rid of the dead weight because I had an otherwise positive opinion. More