Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,880 Reviews of Herson's Honda
Best Honda Dealership! This was our 3rd car we purchased at the Herson's Honda dealership. We've always experienced excellent customer service, superb assistance, and a quic This was our 3rd car we purchased at the Herson's Honda dealership. We've always experienced excellent customer service, superb assistance, and a quick purchase. We would highly recommend working with Aaron Phillips in Sales, when you visit Hersons. He was very professional, direct and most importantly made us feel comfortable. When it comes to spending thousands of dollars on a car, you need to take your time and feel right about it. We didn't feel rushed or overwhelmed. Fantastic service! I'd recommend bringing your car in for speedy service as well. Kudos to Hersons for keeping such a friendly and Professional staff, where everyone values your time and appreciates your business. Thanks! More
Great Place To Buy A Car I have purchased one car here and helped two friends buy cars as well, and couldn't be happier. I bought my first ever new car from Matt at Hersons, I have purchased one car here and helped two friends buy cars as well, and couldn't be happier. I bought my first ever new car from Matt at Hersons, and was so pleased that I have brought two friends to buy from him as well. I was in there again recently starting the process with my girlfriend and Matt is as easy to work with as he was almost a year ago. I highly recommend them! More
Smoothing Car Buying Experience Ever This is by far the smoothest and best car buying experience I've ever had. I've helped numerous people buy cars, and every time there's always some st This is by far the smoothest and best car buying experience I've ever had. I've helped numerous people buy cars, and every time there's always some stereotypical sales game, and the usual haggling process that turns most car buying experiences into a nightmare. In fact, just a few days ago, I had a dealer promise me a car was on the lot, after I told him to be sure because I was driving an hour to go see it. And then of course, it was just "sold" when I got there. I wrote badly about them, but my experience at Herson's Honda was the complete opposite. I came interested in buying a new 2014 Honda Accord Coupe and was greeted by Elijah at the front door. I asked him if he was familiar with the Costco Auto Buying program and asked to see what kind of price they were offering through that program. I had also talked with an internet sales specialist from Herson's just an hour beforehand, so I had another price to cross reference with as well. Unfortunately, the Costco price was more than the internet sales price, but we gave them a hardline price and said we'd buy it today if they agreed. This whole process took maybe 15 minutes, and we were done with negotiations. Our offer was accepted, we went to check out the car and take it for a spin, and all that was left was to settle on the financing. We walked into the dealership around 3pm and drove out with a new car around 7:30pm. It was that smooth. No headaches, no fuss. On top of a great buying experience, Herson's even had the license hard plates and registration ready for us so we didn't have to make a trip to the MVA afterwards. They also include 2 years of free maintenance, and Elijah gave us some free Honda swag they had on hand. I've never had a smoother and more enjoyable car buying experience. I highly recommend Herson's Honda, and especially Elijah. More
Good experience Friendly staff willing to do anything to make a sale. Worked to find the car I wanted and brought it in from another dealership out of state. Friendly staff willing to do anything to make a sale. Worked to find the car I wanted and brought it in from another dealership out of state. More
GREAT CUSTOMER SERVICE I had a very pleasant experience buying my new Honda CR-V from Herson's Honda. Percy was my sales associate, and he is fabulous! So friendly and easy- I had a very pleasant experience buying my new Honda CR-V from Herson's Honda. Percy was my sales associate, and he is fabulous! So friendly and easy-going, I never felt pressured to buy. He really went the extra mile to make sure that I got all the information I needed to make my final decision on which car was right for me. When it came time to purchase my car, he and George spent a great deal of time getting me the best possible price and I drove off the lot a very happy customer. Thanks for everything! More
Awesome Experience, As Always I have been buying my cars from Hersons Honda for 30 years now and have always had positive experiences. Percy is an awesome sales associate and he l I have been buying my cars from Hersons Honda for 30 years now and have always had positive experiences. Percy is an awesome sales associate and he listens and helps you all the way through the process. The financial staff are great as well. I also loved the faster service for the paperwork. Keep up the goo work More
Great experience buying a CR-V and an Odyssey I worked with Aaron - great guy, very knowledgeable, greatly helped me through the process. Even though they did not have exactly the car I wanted in I worked with Aaron - great guy, very knowledgeable, greatly helped me through the process. Even though they did not have exactly the car I wanted in the beginning, they exchanged it with another dealership. No problems with the car or the process. More
Excellent Customer Service w/Excellent Prices Matt greeted me initially as I browsed the lot. After explaining what I was interested in, Matt gladly grabbed a set of keys and handed them to me. Te Matt greeted me initially as I browsed the lot. After explaining what I was interested in, Matt gladly grabbed a set of keys and handed them to me. Test drive was great as we went through some city driving, around some back roads, and back along the highway. Most dealers want to take you for a 30 second spin around the block. Matt was able to work with George to offer me an excellent price on the car I was interested in. Overall, great experience with Herson's Honda. I look forward to doing future business with them. More
Smooth and easy purchase at Herson's Honda I'm happy to report that I just purchased my new Honda Fit from Herson's Honda. I was very happy with the process. Aaron, my salesperson, at Herson' I'm happy to report that I just purchased my new Honda Fit from Herson's Honda. I was very happy with the process. Aaron, my salesperson, at Herson's was extremely helpful without being too pushy. Everyone we worked with answered our questions as quickly as possible. When I had a question about the bluetooth function, multiple salespeople came to help me (and I had even purchased the car already). I thought that the price was very good -- it was hard to get discounts on the 2015 Fit, as it is so new, but they really worked with us to get to a price we wanted and a finance rate we liked. I'd definitely recommend Aaron and the rest of the team at Herson's for a great buying experience. More
Great Experience buying Honda Accord Touring Hybrid The personnel at Herson's were all very helpful and accommodating while I was at their facility. My salesperson in particular, Drew, was very knowledg The personnel at Herson's were all very helpful and accommodating while I was at their facility. My salesperson in particular, Drew, was very knowledgeable about this very highly technical vehicle and able to handle all of my questions deftly. At the end of the day, with all my questions well answered, I drove off in a great vehicle with some wonderful features convinced that I had been well treated by some very professional Herson's personnel. I would recommend that my friends also go see Herson's for their new Honda! More