Herson's Honda

Thank You Herons Honda and Matt Emory Matt listened to our needs and found us the right car and worked with us patiently until we were comfortable with the our decision. He was knowledge Matt listened to our needs and found us the right car and worked with us patiently until we were comfortable with the our decision. He was knowledge about the automobile and answered our questions respectfully. Matt helped us all the way through the car buying process staying 3 hours later then he needed to to ensure we were taken care of. I would recommend Matt to anyone. I told my father about my experience and he came in the same day and traded in his old honda that he bought from a friend at another honda dealership. Thank you Matt. More

A Dream Come True! I will preface this review by letting you know that I am 62 years old, and have never in my life owned a brand new vehicle. I was at Herson's getting I will preface this review by letting you know that I am 62 years old, and have never in my life owned a brand new vehicle. I was at Herson's getting a part for my old car, and it turned out that the part I needed was way more expensive than I could afford. The parts department recommended that I speak with Matt Emery, who is in charge of their Vehicle Upgrade Program. I explained my situation, and asked Matt if there was a vehicle he could sell me for less than $300 a month, with no money down. I don't have good credit, and expected that I end up with a used car with a decent amount of miles on it. Somehow, Matt was able to sell me a brand new Honda Civic XL, with zero money from me, and I was kept under my budget! He even gave me 2 years/24,000 miles off free maintenance, and $500 as the down payment for being a retired Navy Officer. Matt went out of his way to help me shop for insurance, and even helped me apply through USAA to see if I could get a better interest rate on my own than he could give me through his banks. His rate ended up being better anyways, so it all worked out. I can't tell you how good it feels to be able to purchase my first new car at 62 years old. I'm still in shock, and am extremely grateful for Matt's help. I would recommend him to ANYONE. More

Purchased 2015 Honda Accord EX Aaron greeted us coming through the front door and spent most of the day with us helping us to choose which vehicle would be the best fit for us. He w Aaron greeted us coming through the front door and spent most of the day with us helping us to choose which vehicle would be the best fit for us. He was exceptionally friendly and knowledgeable and was a pleasure to interact with. He and the sales manager worked a lot with us to help us come to a sales agreement that we were all happy with. Overall, we had a great car buying experience at Herson's Honda and will likely return for our next vehicle. More

New car purchase We had a great experience at Herson's Honda, starting with Percy who took his time to show us the vehicles we were interested, answer all our question We had a great experience at Herson's Honda, starting with Percy who took his time to show us the vehicles we were interested, answer all our questions, and with no pressure. We returned to the dealer for a second test drive and decided on a new Honda Odyssey. All the staff were friendly, professional and efficient. The manager made sure that we had the deal we wanted and that we left the showroom satisfied with our purchase and the car buying process. That was greatly appreciated. We also appreciated that the staff made the buying experience easy, taking care of all the details from buying the new car to registering it to trading in the old one. All in all, it was a great experience, great staff, and we highly recommend Herson's Honda! Thanks! More

Very Happy when I left the dealer He made sure we were 100% and really tried to help us keep the payments low. Also he made sure that not only me but my family members were satisfied a He made sure we were 100% and really tried to help us keep the payments low. Also he made sure that not only me but my family members were satisfied as well. I was really happy with his service. More

New car purchase. Our sales agent, Ison, was very knowledgeable about his products. Ison displayed a very professional, friendly attitude and excellent customer servic Our sales agent, Ison, was very knowledgeable about his products. Ison displayed a very professional, friendly attitude and excellent customer service. I would recommend him to my friends and family. His follow up courtesy card was a very nice touch. More

Thanks Ted! We went in to get a new car. Ted greeted us right away. Overall he was very knowledgeable and friendly. He really sold us on our new car. We ended up We went in to get a new car. Ted greeted us right away. Overall he was very knowledgeable and friendly. He really sold us on our new car. We ended up walking away with a brand new 2015 CRV that very night. Very satisfied. More

Easy process I took my 2007 Odyssey in to Hersons Honda for 198,000 mile service. It was around 5:00 PM and I had a long road trip coming up. I decided on the spo I took my 2007 Odyssey in to Hersons Honda for 198,000 mile service. It was around 5:00 PM and I had a long road trip coming up. I decided on the spot to trade it in for a new van. I dealt with Justin Menzes and Aaron Phillips. I wanted the same exact van, same color, just new model. We negotiated the details and I picked it up the next day. Aaron Phillips came in on his day off to finalize the purchase. Aaron was super friendly and even helped me unload and transfer all the "junk" from my old van to the new van. I appreciated Aaron taking the time to program my new electronic settings and go over all the new features. Aaron was perfect and even followed up with a phone call the next day to check that we were satisfied. I would recommend Aaron & Justin to others looking to purchase a new car. More

THANK YOU ZACH M.!!! I wanted to test drive a new Fit, since I drove my old '01 Civic practically to the ground. Zach pleasantly greeted and showed me the Fit EX and we w I wanted to test drive a new Fit, since I drove my old '01 Civic practically to the ground. Zach pleasantly greeted and showed me the Fit EX and we went for a test drive. He told me that the Fit does come in yellow, though, they didn't have an LX or EX in stock at the time. I refused to get another color as I really wanted yellow. I went to a competitor's dealership in Bethesda on the ruse that they had a yellow Fit LX available. They kept pushing the EX and I felt pressured there to buy. Then, Zach called with great news that they had a yellow Fit LX and to come by! I couldn't be happier! He was never pushy to buy, nor was he making me anxious about purchasing or leasing. He was so easy-going, honest and amenable that I definitely wanted to give him my business over the other guys! WONDERFUL EXPERIENCE!! I'm so super happy with my purchase and with Zach, I can't sing his praises enough! THANK YOU! More

Herson's Honda This is my 4th Honda and I purchased all at Hersons. They have excellent customer service, knowledgeable sales staff and an easy purchase process. This is my 4th Honda and I purchased all at Hersons. They have excellent customer service, knowledgeable sales staff and an easy purchase process. Krystal was especially nice to work with. More