Herson's Honda

Over All good experience. Had great time with sales but unpleasant time with finance person. Despite having very high credit score the rate of finance was also very high. We we Had great time with sales but unpleasant time with finance person. Despite having very high credit score the rate of finance was also very high. We were told that this was fixed rate to finance Honda Fit. My colleague also got fit same day and I was later told that despite of not good score got it financed at a much lower rate. I was shocked to hear that. In the meantime I arranged unsecured loan from my bank at a very lower APR and called Honda Finance for payoff. I was told that as details were not yet available, I will have to wait for the time till first payment becomes due. However I was also told that Dealer will be able to help me with this. Went to the Dealer and confronted the finance person about the rate he mentioned was the fixed rate for everyone financing honda fit and despite my colleague having not good score got it on very low rate than me. He was being rude and told me that he does not lie and rate can differ from person to person. As he was being rude I asked him to help me with the pay off loan. I was told the same thing to wait for first payment. Even though I had good experience with sales team but had a very bitter experience with finance person. More

Aaron Phillips Must Be writing his own reviews! We test drove a We met with Aaron and he knew nothing about the Pilot we drove. He was a nice guy, very personable, but didn't have a clue when it ca We test drove a We met with Aaron and he knew nothing about the Pilot we drove. He was a nice guy, very personable, but didn't have a clue when it came to product knowledge. His manager, Justin, was a true slickster! He thought he was clever by switching the MRSP to make it seem like he was giving us a "deal!" He said changing the MRSP was insignificant to the invoice price EXCEPT it added another $900 to the car he was trying to sell us! What he did was dishonest and when I brought it to his attention he walked away from my brother and me. You come to your own conclusions, and chance are they wot print this review, but Justin was dishonest, Aaron knew nothing and the GM never returned my phone call. More

Amazing Service I had an amazing experience at Honda because of Aaron Phillips. He treated me like a friend, and made my experience beyond what I expected. I had an amazing experience at Honda because of Aaron Phillips. He treated me like a friend, and made my experience beyond what I expected. More

Thanks to Aaron Phillips Arron guided us thru a trying and difficult day. All of our questions were promptly answered and his experience and personality were invaluable. I wo Arron guided us thru a trying and difficult day. All of our questions were promptly answered and his experience and personality were invaluable. I would recomend him to anyone considering the purchase of a honda. More

Didn't Buy but still recommend My review is more for the sales person than for the dealership itself. I was debating between the 2015 Accord V6 Coupe and another car. One of the mai My review is more for the sales person than for the dealership itself. I was debating between the 2015 Accord V6 Coupe and another car. One of the main reasons the Honda stayed in contention is the service Aaron Phillips gave me at the dealership. He put me at ease, answered all of my questions and sent me on my test drive, all within 20 minutes. I gave the pricing only two stars because the manager started the numbers so much higher than what the market was dictating, I didn't want to start the negotiations at such a number. Others may have been fine with that but it was a turn off for me. If you are deciding to purchase a Honda, I would advise checking out Aaron at Herson's! More

A special thanks to Justine(manager),Joe (finance)&Aaron P. I went to Herson's Honda last year 2014 ,just checking only but last Friday 2014 I've decided that it's really time to get a new reliable car,it was r I went to Herson's Honda last year 2014 ,just checking only but last Friday 2014 I've decided that it's really time to get a new reliable car,it was really a dream of mine to buy my dream car and with the help from Herson's Honda I was able to get it!It was a new experience for me to buy my new car and I am very thankful that when I submitted my papers online they get in touch with me asap,and Set the time to meet up with the manager his name is Justine and he assigned Aaron Phillips one of the sales sonsultants who work on with my papers there at the dealer,Aaron was so nice and kind he always asked me If I needed something or if I need a drink or anything which is really nice of him,I am very thankful because of Aaron's help and assistance I was able to purchased my new car,he explains to me everything and he is very approachable,u can see his willingness to help and give options and choices that's why I was able to buy my new car without regrets,and I'm very satisfied specially the color of my new car,all in all I should say that I am satisfied with Aaron's help and now I'm super excited to drive my new car,and also I'd like to thank Joe Jones the finance manager and also Andrew Alvey also a sales consultant at Herson's Honda for his help and mostly to Aaron Philipps for his great helped and assistance,again thank u so much to all who have helped me @ Herson's Hond. More

The dealer does not honor its price-Waste of Time They got me in the shop to buy a CRV. Price was quoted in email and verbally, we were excited to pick up the car. When we landed there to pick up car They got me in the shop to buy a CRV. Price was quoted in email and verbally, we were excited to pick up the car. When we landed there to pick up car we were told there are extras that we need to pay. The car was showed to us fully loaded and the price was given with all accessories. This is just a way to get customers in the door the dealership does not care. The dealer needed to be reported to Honda so that their behavior be disciplined with customers. Save yourself agony of visiting them no matter. More

BEST first car buying experience! Words cannot describe how satisfied I am with my first brand new car. Aaron Phillips accommodated all my needs in a very friendly professional manner Words cannot describe how satisfied I am with my first brand new car. Aaron Phillips accommodated all my needs in a very friendly professional manner and made sure I left the dealership as happy as possible. His outfits were very sharp and he presented himself well. After the whole process was over, he checked up on me a couple days after to make sure I was enjoying my new car. I am so glad that I chose this dealership over the other two we were haggling with. Best place to get a new 2015 Honda Accord Sedan LX :) The whole staff in general are top notch and they will make your car buying experience as smooth as possible! Definitely recommend this dealership!!! More

Pat, Ahbah, and Manager Awesome When I walked into the door of Honda Herson I immediately felt relaxed. I have been looking for a car for over 12 years...just waiting for the right When I walked into the door of Honda Herson I immediately felt relaxed. I have been looking for a car for over 12 years...just waiting for the right financial time...which is never great for most (smile). So, I decided to take the leap of faith and look for an affordable, well designed and reputable car...of course Honda came to my mind. Herson's dealership is one of the most professional dealerships that I have encountered in a long time. You don't rushed. Pat Zavala helped me every step of the way. His calm and relaxed and friendly demeanor were all so awesome. The place feels right. You know when you walk in the door. I have gone to dealerships that I wanted to RUN away. HERSONS has incredible customer service relations. You can tell they are in the business of fine customer service. Herson's you ROCK! Pat you are the best! Your friendly and personal demeanor made me feel so comfortable and I knew you were a honest salesman. Carol P/ More

Great auto purchase experience My wife and I are repeat customers of this dealership. Had a wonderful experience with Aaron and Justin. They both made an often difficult process eas My wife and I are repeat customers of this dealership. Had a wonderful experience with Aaron and Justin. They both made an often difficult process easy and pleasant. Would definitely return for any future Honda purchases and would recommend they to any potential Honda buyers. More