Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Wonderful Experience Awesome experience working with Ted Trabucco at Herson's Honda! Ted is very knowledgeable about the many cool features of the Honda Accord Hybrid Tou Awesome experience working with Ted Trabucco at Herson's Honda! Ted is very knowledgeable about the many cool features of the Honda Accord Hybrid Touring Edition. Herson's had a lot of the Hybrids in stock and the price was very reasonable. I would highly recommend to all family and friends. George was great too! More
Good car. Good deal. Good experience. This was an altogether pleasant experience. I got the car I wanted at a good price. Arturo was pleasant, knowledgeable about the vehicle -- and no h This was an altogether pleasant experience. I got the car I wanted at a good price. Arturo was pleasant, knowledgeable about the vehicle -- and no hard sell. We were not expecting to buy a car that day and did not have our checkbook or our trade-in vehicle with us ... and yet we were able to do the deal on the spot. Amazing! More
Great Experience Aaron was very helpful. paperwork processed very efficiently. In and out with no fuss, no complaints. I would definitely recommend Aaron and this dea Aaron was very helpful. paperwork processed very efficiently. In and out with no fuss, no complaints. I would definitely recommend Aaron and this dealership to all. More
Aaron Phillips is amazing! I worked with Aaron to get a 2015 odyssey. Not only was he extremely friendly and flexible (in working with my needs and schedule) but he worked out I worked with Aaron to get a 2015 odyssey. Not only was he extremely friendly and flexible (in working with my needs and schedule) but he worked out of his way to get the car we wanted on the schedule we could do. He met with me when I was able to and rearranged things to make the purchase smooth and easy. He is great!!! More
Excellent experience We were very happy with Herson's. We set up a test drive on-line. When they called the appointment setter transferred me to the manager so I could ask We were very happy with Herson's. We set up a test drive on-line. When they called the appointment setter transferred me to the manager so I could ask for them to have the car we wanted ready for a test drive. I also asked a few questions I had from doing our research. This conversation saved a lot of time and was really helpful. Once at the dealership everything went very smoothly. Since they knew we were coming they we ready for us. Aaron was super knowledgeable and professional pre and post sale. Aaron went through a detailed process to explain the cars features and help configure to personalized settings. More
Perfection in Car Sales, aka Matt Emery I was fortunate enough to have had Matt to help me buy a car. Yes, they all say "Can I help you?", but when it comes down to it, you know they want t I was fortunate enough to have had Matt to help me buy a car. Yes, they all say "Can I help you?", but when it comes down to it, you know they want to help themselves first and foremost. You might want an entry level model, but they make you feel like you're cheap or somehow dumb to make *that* choice. Not Matt. I hope the sale was good business for the dealership as well, but for the most part, he certainly made me feel like he was working for me, the customer. I was not upsold. I was not talked into this or that. (Ok, I don't actually like the wheel and door rim guard plastic strips, I think they look cheesy, but Matt didn't make that decision. Perhaps I could have asked if they could be removed...) I was shown exactly what I wanted to see. When I wanted to know the key differences between things, Matt told me about them without any judgemental adjectives or tone of voice. I support a family of 5 and worried about the expense, and wanted to talk through tons of details, some only tangentially related to the car. Matt was a smart and helpful listener. All decisions felt truly up to me. Matt replied to every email and phone call right away. Heck, he even helped me figure out how to get my Mazda repaired. If I wanted to buy a Subaru, I'd probably ask him where to go. Good guy, great salesman, an asset to the dealership and to the customer. I truly recommend this dealership because of my interaction with Matt. PS - I am a woman, and this is my third new car and 5th vehicle purchase. I am used to salespeople trying to bully women in this business, even if we tend to make most car buying decisions...and that thought just never crossed my mind throughout my purchase experience. If you are a woman, talk to Matt Emery. More
Ira - a no pressure sales guy with tons of info for buyer ! I enjoyed how Ira helped us a get a Honda Civic and was able to answer and educate us on what we were asking and removed all our doubts on what car we I enjoyed how Ira helped us a get a Honda Civic and was able to answer and educate us on what we were asking and removed all our doubts on what car we needed. I would not hesitate to tell friends of mine that if they need a car at Honda - just ask for Ira. Nice experience working with him. More
Great experience buying used car for first time We had already bought 2 new vehicles from Herson's in the past, so when it was time to get our daughter a more reliable car since she's getting ready We had already bought 2 new vehicles from Herson's in the past, so when it was time to get our daughter a more reliable car since she's getting ready to head off to college in the fall, we went to Herson's first. Oleg greeted us in only a couple of minutes after we arrived and started looking. We explained to him that we'd like to test drive a Civic and he grabbed the keys to one we were looking at and off we went. After that, we looked around at a few of the other available Civics on the lot, and then talked to the sales manager, Kevin, who took us around the property to look at some of the other cars that had just come in. We came back a couple of days later, and a Civic that had just come in was ready to test drive. Again, off we went, and after reaching a good deal in our price range, about 90 minutes later we were signing the paperwork with the finance manager, Chris (who was also great to work with). A couple of days after that, we brought our daughter's old car in to see if Kevin would be interested in taking it to resell, and he gave us the price we were looking for, reworked our original deal so that it came in as a trade-in on the deal and saved us about a hundred bucks in taxes--sweet!! All-in-all, we've never had any complaints about our experiences with Herson's, and this most recent experience has ensured that we will continue to come back anytime we need a vehicle. More
Aaron Phillips is the best dealer I met for the last 10 year Great job! Aaron Phillips is the best dealer I met for the last 10 years! I have enjoyed to work with Aaron today April 13th. I just was going to l Great job! Aaron Phillips is the best dealer I met for the last 10 years! I have enjoyed to work with Aaron today April 13th. I just was going to look at a new car, not to buy today, but because of Aaron I finally bought a new Honda Pilot touring! Thank you Aaron Greg More
Much Appreciated Service Enjoy working with Rose Byrd who is always very responsive, knowledgeable and great with detail. Knew that I was frustrated with repeat trips to solv Enjoy working with Rose Byrd who is always very responsive, knowledgeable and great with detail. Knew that I was frustrated with repeat trips to solve noise problem and took the extra step to resolve issue with service dept. Much appreciated........ More