Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Oil change and general maintenance Rose Byrd was her usual efficient and energetic self. I was in and out in about 2 hours. Charges were exactly as I expected. I will definitely be back Rose Byrd was her usual efficient and energetic self. I was in and out in about 2 hours. Charges were exactly as I expected. I will definitely be back when my next service is due. More
Transparent and thorough dealer and sales staff Purchased a 2015 Honda Odyssey and had a great experience. Prices were fair, sales service was excellent, and financing staff was efficient. Would rec Purchased a 2015 Honda Odyssey and had a great experience. Prices were fair, sales service was excellent, and financing staff was efficient. Would recommend dealer and Aaron to anyone in Montgomery County. More
Always an exceptional experience! My husband and I always receive exceptional service when we leave our CRV with Rose Byrd. Rose always provides a clear explanation of the service ne My husband and I always receive exceptional service when we leave our CRV with Rose Byrd. Rose always provides a clear explanation of the service needed. We have complete confidence in her recommendations. She is an extremely reliable and trustworthy customer representative. Rose earns 5 stars! More
Excellent Service Over the last 12 months I have visited the service department 4 times. Each time I visit I am greeted promptly and with courtesy, The Service Advisor Over the last 12 months I have visited the service department 4 times. Each time I visit I am greeted promptly and with courtesy, The Service Advisor is Weston Stone who carefully listens to my concern(s) and always responds with knowledge and helpful information and suggestions. For example when I asked about a proper fitting for a "lug nut" removal key Weston showed me how the fitting worked and demonstrated how to properly adjust the key on all four tires for the proper fit. I recommend Weston for all the service needs for my Honda and do so without any reservations. More
pleasant and quick I work with Rose Byrd as often as I can. She very nice and easy to work with. SHe expalins the repairs very well and tries to get the work done for I work with Rose Byrd as often as I can. She very nice and easy to work with. SHe expalins the repairs very well and tries to get the work done for the customer as quickly as possible More
Excellent Honda Service I've taken my Honda Pilot to Herson's Honda for service for many years. They've always provided exceptional service on my car. My service advisor Cesa I've taken my Honda Pilot to Herson's Honda for service for many years. They've always provided exceptional service on my car. My service advisor Cesar Lemus is always very knowledgeable and always explains the services that my car needs. He always makes me feel confident with the service that my car gets at Herson's Honda!! I will definitely keep bringing my car to Herson's Honda for service! More
Her sons offers top notch service thanks to Rose Rose was prompt and accurate in communicating to me the repairs needed for my car. She is a true professional that foes her job well. When I expressed Rose was prompt and accurate in communicating to me the repairs needed for my car. She is a true professional that foes her job well. When I expressed a desire to test drive a car while waiting for my repairs Rose made sure I saw a sales person. She is also very knowledgeable about explaining what exactly is the problem with my car and explained to to me clearly. I feel I can trust her . More
Very helpfuk Liya made sure we got the best deal weather it be with Honda or with another dealer. She was very thorough and broke down all the paper work and payme Liya made sure we got the best deal weather it be with Honda or with another dealer. She was very thorough and broke down all the paper work and payments with us. She also explained all the features on the car and really worked with us to get the perfect car. More
Always a great experience! The service department is terrific. Rose Boyd gives friendly and exceptional service. You should ask for her when you go in. Five stars on everyt The service department is terrific. Rose Boyd gives friendly and exceptional service. You should ask for her when you go in. Five stars on everything! More
Every Honda I purchased I service at Hersons EXCELLENT JOB Rose is my service advisor. She is an excellent customer service representative, knowledge and efficient. Her best quality is that she keeps you info Rose is my service advisor. She is an excellent customer service representative, knowledge and efficient. Her best quality is that she keeps you informed in a timely manner on the status of your service . Len Lenoci Silver Spring MD More