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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

February 01, 2016

Oil change and general maintenance Rose Byrd was her usual efficient and energetic self. I was in and out in about 2 hours. Charges were exactly as I expected. I will definitely be back More

by Happy Camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 02, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We hope to keep you a happy customer for a long time to come!

January 27, 2016

Transparent and thorough dealer and sales staff Purchased a 2015 Honda Odyssey and had a great experience. Prices were fair, sales service was excellent, and financing staff was efficient. Would rec More

by Scott, Silver Spring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Feb 08, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We are pleased to hear that Aaron was a great help! We know you and your family will love your new Odyssey! Happy Driving!

January 18, 2016

Always an exceptional experience! My husband and I always receive exceptional service when we leave our CRV with Rose Byrd. Rose always provides a clear explanation of the service ne More

by shyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glakas
Jan 18, 2016 -

Herson's Honda responded

Thank you for the great review! We love Rose too!

January 18, 2016

Excellent Service Over the last 12 months I have visited the service department 4 times. Each time I visit I am greeted promptly and with courtesy, The Service Advisor More

by Lee1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Jan 18, 2016 -

Herson's Honda responded

Thank you for the great review! Weston is a great addition to our Service team!

January 18, 2016

pleasant and quick I work with Rose Byrd as often as I can. She very nice and easy to work with. SHe expalins the repairs very well and tries to get the work done for More

by egmusa59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Alvey
Feb 16, 2016 -

Herson's Honda responded

Thank you for the review of your recent service. Please let us know if there is anything we can improve upon to earn a 5-star rating. We truly value your business and hope to keep you a happy customer! Happy Driving!

January 18, 2016

Excellent Honda Service I've taken my Honda Pilot to Herson's Honda for service for many years. They've always provided exceptional service on my car. My service advisor Cesa More

by Eil0377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Feb 16, 2016 -

Herson's Honda responded

Thank you for the great review of your recent service experience. We value your business and hope to keep you a happy customer for many years to come! Happy Driving!

January 15, 2016

Her sons offers top notch service thanks to Rose Rose was prompt and accurate in communicating to me the repairs needed for my car. She is a true professional that foes her job well. When I expressed More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Bryd
Feb 16, 2016 -

Herson's Honda responded

Thank you for the review of your recent service. Please let us know if there is anything we can improve upon to earn a 5-star rating. We truly value your business and hope to keep you a happy customer. Have a great day!

January 13, 2016

Very helpfuk Liya made sure we got the best deal weather it be with Honda or with another dealer. She was very thorough and broke down all the paper work and payme More

by Piereena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liya Molina
Jan 18, 2016 -

Herson's Honda responded

Thank you for the great review! We are pleased to hear that Liya was very helpful throughout your purchase. We hope you enjoy your new Honda!

January 09, 2016

Always a great experience! The service department is terrific. Rose Boyd gives friendly and exceptional service. You should ask for her when you go in. Five stars on everyt More

by heyfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Boyd
Jan 18, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We agree that Rose is awesome!

January 08, 2016

Every Honda I purchased I service at Hersons EXCELLENT JOB Rose is my service advisor. She is an excellent customer service representative, knowledge and efficient. Her best quality is that she keeps you info More

by aka69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glakas
Jan 18, 2016 -

Herson's Honda responded

Thanks for the great review! We agree that Rose is the best!

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