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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

February 21, 2016

Thanks Rose! Rose Byrd was her usual efficient self getting me through service quickly. When my wife and daughter need service I send them to Rose too. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 23, 2016 -

Herson's Honda responded

Thanks for the great review! We are lucky to have Rose on our team!

February 18, 2016

The best customer service! Love Hersons Honda! I drive 20 miles away just to see Rose! I am all about customer service and she is the best! Won't see anyone else! She's great!! More

by Ljones12432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 19, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We are lucky to have Rose as a part of our team, she is truly an asset! Happy Driving!

February 15, 2016

A GREAT Honda dealership with a first class service facility My Honda Fit is the third car I have purchased with this dealership. I have been delighted with both their vehicles and the excellent service they pro More

by DogloVer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 16, 2016 -

Herson's Honda responded

Thank you for the wonderful review and your continued patronage! We truly appreciate your business and we are very proud to have Rose on our team! Happy Driving! :)

February 15, 2016

Best experience at a dealer thus far! As someone who has little knowledge on car maintenance specifics, I had the pleasure of working with Carlos Salazar when I took my car for service. Ca More

by Shirley Arteaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar, Carl Salazar
Feb 16, 2016 -

Herson's Honda responded

Thank you for the great review! We are pleased to have you as a customer and will strive to help keep your Honda running great for many years! Happy Driving!

February 14, 2016

Service department is efficient and on time My appointment was for brake fluid replacement and I waited. Rose Byrd and her staff go me checked in and had my car ready long before the time it was More

by TCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 15, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and are here if there is anything you need! Happy Driving!

February 12, 2016

Excellent Service We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and C More

by richcathy47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Menzies, Rose Byrd
Feb 15, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad to have you back and hope to keep you happy customers for a long!

February 10, 2016

2002 Honda Accord EX-V6 Service 01/16/2016 My vehicle was in for service. Justin Furstenberg, my service advisor, kept me updated constantly regarding my vehicle's status. His personal attentio More

by jeff2833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
Feb 10, 2016 -

Herson's Honda responded

Thank you for the great review! Justin is a great asset to our team! Happy Driving!

February 10, 2016

Service was excellent and timely. Vehicle service was completed quickly. Rose, our service advisor was knowledgeable and professional. Explained in detail what services were most need More

by White Ridgeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 10, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and hope to keep you and your Ridgeline happy customers for years to come! Happy Driving!

February 06, 2016

Honda Service deprtmen I'm doing my car maintenance for a long time at Herson's Honda. Always good and efficient. Today was specially excellent with Rose, who explained to More

by Miri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Feb 08, 2016 -

Herson's Honda responded

Thank you for the review! We appreciate your long time business and hope to keep you a happy customer for many years to come!

February 03, 2016

Honda Service Department Oil change was exactly as expected, Rose was helpful and very kind. The wait seemed long, but given the amount of customers in the waiting room it wa More

by TLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Feb 08, 2016 -

Herson's Honda responded

Thank you for the review!

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