Back

Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

Directions

By Type

1,880 Reviews of Herson's Honda

March 05, 2016

Great service! I recieved a recall notice for my pilot to replace the airbag. I contacted the Hersons service dept on sat and spoke to Cesar. He told me that normall More

by Mary D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 07, 2016 -

Herson's Honda responded

Thank you Mary! We are happy that we could fit you in and we hope to see you when your Honda needs service in the future :) Happy Driving!

March 05, 2016

Honda the way to go! Whenever I go to hersons, the job is always done right. I receive great assistance from Cesar Lemus, he always has time to solve my problems. Amazing More

by pucciwqild08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 07, 2016 -

Herson's Honda responded

Thank you for the great review!

March 05, 2016

Rose Byrd is super Have been with Honda Servicing for over 30 years, Rose Byrd keeps my 2002 Honda in superb condition She is always there for me and gives me immediat More

by arlene zimmerman73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 07, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We appreciate your dedicated patronage and hope to keep you a very happy customer for many more years! Happy Driving!

March 04, 2016

A Long Time Customer Hersons Honda is a great dealership. They have good sales people and outstanding Service Managers, such as Ms. Rose Byrd, who has helped me with servi More

by Hondareview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Rose Byrd, Rose Byrd
Mar 07, 2016 -

Herson's Honda responded

Thank you for the wonderful review Mr. Mittal! We appreciate your business and hope to keep you a happy customer for a long time! We are very lucky to have Rose on our team! Happy Driving!

March 04, 2016

Excellent Service I recently had my car serviced by Cesar Lemus in the service department. Everything went smoothly, I look forward to bringing my car in the future. More

by Carmen Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 04, 2016 -

Herson's Honda responded

Thank you for the great review! We look forward to assisting you in the future, Happy Driving!

March 03, 2016

The service department is top-notch I have bought several cars from Herson's Honda, and I have always been satisfied. I also go there for all the servicing of my vehicles, and Cesar Lem More

by BobC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 03, 2016 -

Herson's Honda responded

Thank you for the wonderful review. We truly appreciate your business and we hope to keep you a happy customer for a very long time! Happy Driving!

February 28, 2016

Excellent Service! Rose provided great customer service from start to finish. She has kept me updated throughout the process by all means of communication. I will defini More

by nromero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Feb 29, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate the kind words and look forward to servicing your vehicle in the future. Happy Driving!

February 25, 2016

I am very pleased I recently purchased a Honda CR V at Herson's. My salesman was Mr. Aron Phillips, I would like to say that Mr Phillips was, patient, knowledgeable abo More

by gigante
Customer Service
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Feb 25, 2016 -

Herson's Honda responded

Thank you for the great review! We know you will love your new CR-V and we are here 7 days a week if there is anything you need! Happy Driving!

February 24, 2016

Great people great service Rose has been my go to for 15 years she has helped me optimize all the dealer benefits and always finding ways to solve any issues I've had profession More

by Bpappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Tashman
Feb 24, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated business and hope to keep you a happy customer for many more years! Happy Driving!

February 24, 2016

Service I began my service experience with Rose. She is very personable and treats me well. She accommodates my schedule to a "T". .My experience with rose an More

by sergeant3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose, Rose Byrd
Feb 24, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad Rose was able to accommodate your schedule and we look forward to seeing you the next time you're in for service. Happy Driving!

...
171
...