Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Great service! I recieved a recall notice for my pilot to replace the airbag. I contacted the Hersons service dept on sat and spoke to Cesar. He told me that normall I recieved a recall notice for my pilot to replace the airbag. I contacted the Hersons service dept on sat and spoke to Cesar. He told me that normally recalls are schedule Monday-Friday but that if I had 2 hrs he would be able to fit me in his books as his last appointment. Not only was it done in less than 2 hrs, he still offered the shuttle service to both drop me off and pick me up from a nearby coffee shop. I must say, I didn't plan to meet someone so polite and accommodating. Great job to the service team, and Cesar of course! More
Honda the way to go! Whenever I go to hersons, the job is always done right. I receive great assistance from Cesar Lemus, he always has time to solve my problems. Amazing Whenever I go to hersons, the job is always done right. I receive great assistance from Cesar Lemus, he always has time to solve my problems. Amazing dealership and staff. More
Rose Byrd is super Have been with Honda Servicing for over 30 years, Rose Byrd keeps my 2002 Honda in superb condition She is always there for me and gives me immediat Have been with Honda Servicing for over 30 years, Rose Byrd keeps my 2002 Honda in superb condition She is always there for me and gives me immediate attention, I wouldn't go anywhere else, More
A Long Time Customer Hersons Honda is a great dealership. They have good sales people and outstanding Service Managers, such as Ms. Rose Byrd, who has helped me with servi Hersons Honda is a great dealership. They have good sales people and outstanding Service Managers, such as Ms. Rose Byrd, who has helped me with servicing over the years of my 5 or more Honda cars that I have purchased from Hersons Honda since 1976. Ms. Byrd is very thoughtful and helpful in determining the needed items for servicing. I am very thankful to her for her advice in maintaining my cars in good functioning shape. Please thank her for me. Sincerely, Kamal Mittal More
Excellent Service I recently had my car serviced by Cesar Lemus in the service department. Everything went smoothly, I look forward to bringing my car in the future. I recently had my car serviced by Cesar Lemus in the service department. Everything went smoothly, I look forward to bringing my car in the future. More
The service department is top-notch I have bought several cars from Herson's Honda, and I have always been satisfied. I also go there for all the servicing of my vehicles, and Cesar Lem I have bought several cars from Herson's Honda, and I have always been satisfied. I also go there for all the servicing of my vehicles, and Cesar Lemus, my service advisor, does a superb job. He always ensures that the work is done according to instructions and that the price is what was stipulated at the beginning. Thank you for doing a great job, Cesar! Bob Cianflone BCianflone@yahoo.com More
Excellent Service! Rose provided great customer service from start to finish. She has kept me updated throughout the process by all means of communication. I will defini Rose provided great customer service from start to finish. She has kept me updated throughout the process by all means of communication. I will definitely continue to have my vehicles serviced here. (NR) More
I am very pleased I recently purchased a Honda CR V at Herson's. My salesman was Mr. Aron Phillips, I would like to say that Mr Phillips was, patient, knowledgeable abo I recently purchased a Honda CR V at Herson's. My salesman was Mr. Aron Phillips, I would like to say that Mr Phillips was, patient, knowledgeable about every part and feature of the car and very professional. I appreciated what he has done for me. Bravo Aron! More
Great people great service Rose has been my go to for 15 years she has helped me optimize all the dealer benefits and always finding ways to solve any issues I've had profession Rose has been my go to for 15 years she has helped me optimize all the dealer benefits and always finding ways to solve any issues I've had professionally with integrity you can count on. More
Service I began my service experience with Rose. She is very personable and treats me well. She accommodates my schedule to a "T". .My experience with rose an I began my service experience with Rose. She is very personable and treats me well. She accommodates my schedule to a "T". .My experience with rose and the service staff has been great More