Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
great service Thank you Ceasar for taking the time to help me with my S2000. I had a great experience will be taking my car again and again. Thank you Ceasar for taking the time to help me with my S2000. I had a great experience will be taking my car again and again. More
Wonderful After my decision to pursue a Honda, I couldn't have found a better place to make my experience extra special. Aaron Phillips was patient while explai After my decision to pursue a Honda, I couldn't have found a better place to make my experience extra special. Aaron Phillips was patient while explaining the vehicle and walking me though the whole process. He made the experience very comfortable and positive! I highly recommend working with Aaron. More
I trust Rose I'd worked with Rose in the past, hadn't seen her for awhile, was really glad to see her again. She talked through what was needed in a way that made I'd worked with Rose in the past, hadn't seen her for awhile, was really glad to see her again. She talked through what was needed in a way that made it clear to me, and we worked out a plan and a timing that met the needs both of the car and my budget! And when I asked, she made a copy of her notes to help me remember. I feel confident with her. I remember once I left my car at the airport for several weeks and came back to find squealing breaks. Was it safe to drive home? I got on the phone to Rose, and she told me why I didn't need to worry. I don't think I've ever called a service person like that before! Thanks, Rose, I hope I'll see more of you in the future. More
10/10 experience I was greeted as soon as I walked into the dealership, was asked some questions about what I was looking for, was quickly shown some cars, and was tes I was greeted as soon as I walked into the dealership, was asked some questions about what I was looking for, was quickly shown some cars, and was test driving fairly quickly. Aaron answered all my questions patiently and fully and showed me every car I wanted to see. He was very nice and not overbearing. The next day, when I leased a 2016 civic EX, Justin helped me as well and was also very patient and attentive. He was able to give me exactly what I wanted and for a reasonable price. I'd recommend Herson's to anyone, as the service is just as great as the cars. More
Go see Carlos! I don't know much about cars - besides you have to put gas in it every once in awhile. That being said, Carlos is always super helpful with explaining I don't know much about cars - besides you have to put gas in it every once in awhile. That being said, Carlos is always super helpful with explaining the how's and whys to me - not to mentione extremely patient. More
Cesar Lemus is unquestionably the best! He's professional, extremely knowledgeable, makes you feel comfortable with the process. Service team is good, but Cesar is irreplaceable - epitome of He's professional, extremely knowledgeable, makes you feel comfortable with the process. Service team is good, but Cesar is irreplaceable - epitome of outstanding, customer service! More
Great service at Herson's Honda I brought my 2007 Honda Accord into Herson's , I was met by a courteous knowledgeable service person name Rose. She made the experience painless. I brought my 2007 Honda Accord into Herson's , I was met by a courteous knowledgeable service person name Rose. She made the experience painless. More
Rose is the Best service tech I ever work with I bought my car at another dealer . after working with Rose she make me feel so special and looks after me so well. she #1 to me. her customer service I bought my car at another dealer . after working with Rose she make me feel so special and looks after me so well. she #1 to me. her customer service skills are the best I ever. More
Superb service Cesar Lemus has helped me over the years handling my car maintenance needs and is very informative to make sure my car runs well. Overall great servic Cesar Lemus has helped me over the years handling my car maintenance needs and is very informative to make sure my car runs well. Overall great service. More
Great Service I brought my 2002 Odyssey for 2 safety recall service, and the service was quick and very polite. The shuttle service to/from the Shady Grove metro s I brought my 2002 Odyssey for 2 safety recall service, and the service was quick and very polite. The shuttle service to/from the Shady Grove metro station was also very helpful. Great experience overall! More