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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

March 18, 2016

Rose Byrd is wonderful! I request Rose every time I have my Honda CR-V serviced. Everyone else is great as well, but Rose has always kept me up-to-date the best, has helped More

by ND0318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 18, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate the recommendation!

March 18, 2016

Rose Byrd is the best! I've known Rose since I bought my 1st Honda Civic DX in 1997. Now owning 4 different Honda cars later, I still request Rose every time I have my Honda More

by ms2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 18, 2016 -

Herson's Honda responded

Thank you for the review! We appreciate your long time business and hope to keep you a customer for many years to come!

March 18, 2016

Overall great experience and Cesar is best My 2007 Honda fit was giving some problem in starting. I went to Herson's Honda for the repair. They have such a wonderful staff particularly Cesar an More

by russett road
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 18, 2016 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda Fit on the road!

March 17, 2016

Great service from Aaron Philips and Justin Menzies Buying a car is not something I have ever enjoyed, but working with Aaron and Justin at Herson's changed that. They were knowledgable, informative, h More

by jhammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Eutzy, Justin Menzies, Aaron Phillips
Mar 18, 2016 -

Herson's Honda responded

Thank you for the great review Jill! We are so proud to hear that you had a pleasant experience and we know you will love your new Odyssey! We are here 7 days a week if there is anything you need. Happy Driving!

March 17, 2016

Great job Hersons! I've had a reoccurring issue with my Civic, even though the issue took a few tries to resolve, Cesar and his crew made all my service visits a pleasan More

by Civicguy97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 18, 2016 -

Herson's Honda responded

Thank you for the great review! We are glad to hear we were able to help resolve the issue!

March 16, 2016

Wonderful service! Carlos was very patient and professional, as I don't know much about cars, and explained why I needed my wheels aligned and pointed out that my break More

by JSha00
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar, Carl Salazar
Mar 17, 2016 -

Herson's Honda responded

Thanks for the great review! It's our pleasure to help keep your Honda in great condition. Happy Driving!

March 16, 2016

Great Service from Weston Stone Weston at Herson's Service was great and able to get my services completed for my Honda Civic 2013 fast. He was through, polite, profesional and accom More

by gerardog6202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone , Weston Stone
Mar 17, 2016 -

Herson's Honda responded

Thank you for the great review! We are happy to help service your 2013 Civic!

March 15, 2016

Typical car buying run-around. I had a pretty good experience getting my car serviced at Herson's Honda, and I thought I'd give them a shot when looking for a new car. Unfortunatel More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Phillips
March 15, 2016

Very satisfied over the years My wife and I have been very satisfied overall with the service we have received for our 2007 Pilot at Herson's Honda over the years and would recomme More

by ScreenName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 16, 2016 -

Herson's Honda responded

Thank you for the review! We enjoy helping keep your 2007 Pilot on the road!

March 15, 2016

Twebty years of satisfaction I have been a customer of Herson's since moving to the Gaithersburg area in the early 1990s. I've bought two Hondas from them and will soon be purchas More

by ljtt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 16, 2016 -

Herson's Honda responded

Thank you for the great review! It is wonderful to hear from long time customers and we will strive to keep you a happy customer for many years to come!

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