Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Rose Byrd is wonderful! I request Rose every time I have my Honda CR-V serviced. Everyone else is great as well, but Rose has always kept me up-to-date the best, has helped I request Rose every time I have my Honda CR-V serviced. Everyone else is great as well, but Rose has always kept me up-to-date the best, has helped me choose between important service options, and is always lovely and kind. I would recommend Rose to anyone who needs to have their beloved Honda serviced at this Rockville location! ND More
Rose Byrd is the best! I've known Rose since I bought my 1st Honda Civic DX in 1997. Now owning 4 different Honda cars later, I still request Rose every time I have my Honda I've known Rose since I bought my 1st Honda Civic DX in 1997. Now owning 4 different Honda cars later, I still request Rose every time I have my Honda CR-V serviced. Everyone else is great as well, but Rose is the best! She is always kind, helpful and more important - very knowledgeable. Should you needs to have your beloved Honda serviced at this Rockville location, I'd definitely recommend Rose to you, and quite sure that you're be satisfied w/her service. More
Overall great experience and Cesar is best My 2007 Honda fit was giving some problem in starting. I went to Herson's Honda for the repair. They have such a wonderful staff particularly Cesar an My 2007 Honda fit was giving some problem in starting. I went to Herson's Honda for the repair. They have such a wonderful staff particularly Cesar and Matt. Cesar has handled my car repair in an extraordinary friendly way. Overall great experience and loved the customer service. More
Great service from Aaron Philips and Justin Menzies Buying a car is not something I have ever enjoyed, but working with Aaron and Justin at Herson's changed that. They were knowledgable, informative, h Buying a car is not something I have ever enjoyed, but working with Aaron and Justin at Herson's changed that. They were knowledgable, informative, helpful and not too pushy. Negotiating was not a game, it was a pleasant conversation where they listened to what I was saying and took my offer and requests seriously. I found them both to be honest and would recommend them to anyone looking to purchase a car. Thank you for making the experience so pleasant. Jill - Happy Odyssey Owner More
Great job Hersons! I've had a reoccurring issue with my Civic, even though the issue took a few tries to resolve, Cesar and his crew made all my service visits a pleasan I've had a reoccurring issue with my Civic, even though the issue took a few tries to resolve, Cesar and his crew made all my service visits a pleasant experience. Thank you Cesar for your time and effort. More
Wonderful service! Carlos was very patient and professional, as I don't know much about cars, and explained why I needed my wheels aligned and pointed out that my break Carlos was very patient and professional, as I don't know much about cars, and explained why I needed my wheels aligned and pointed out that my break pads were nearly gone. The work was promptly done and my car is driving great! More
Great Service from Weston Stone Weston at Herson's Service was great and able to get my services completed for my Honda Civic 2013 fast. He was through, polite, profesional and accom Weston at Herson's Service was great and able to get my services completed for my Honda Civic 2013 fast. He was through, polite, profesional and accommodating Great Service. More
Typical car buying run-around. I had a pretty good experience getting my car serviced at Herson's Honda, and I thought I'd give them a shot when looking for a new car. Unfortunatel I had a pretty good experience getting my car serviced at Herson's Honda, and I thought I'd give them a shot when looking for a new car. Unfortunately, I got the typical car buying run-around. Initial offer was MSRP for the new vehicle and 30% of Kelley Blue Book for the trade-in. Claims were made about the dealer price for the vehicle that were just plain false. Claims were made about certain mechanical deficiencies with respect to the trade-in that were also just plain false (the car had recently undergone a full inspection/service at Herson's Honda). I would not recommend these guys. More
Very satisfied over the years My wife and I have been very satisfied overall with the service we have received for our 2007 Pilot at Herson's Honda over the years and would recomme My wife and I have been very satisfied overall with the service we have received for our 2007 Pilot at Herson's Honda over the years and would recommend it. More
Twebty years of satisfaction I have been a customer of Herson's since moving to the Gaithersburg area in the early 1990s. I've bought two Hondas from them and will soon be purchas I have been a customer of Herson's since moving to the Gaithersburg area in the early 1990s. I've bought two Hondas from them and will soon be purchasing a third. Their service department is top-notch; very professional and courteous. Staff always listened to what I had to say and took the time to explain my options carefully. I've especially appreciated Rose Byrd; she takes a personal interest in making sure that my Honda is kept running smoothly! More