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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

March 23, 2016

Outstanding service provided by Rose Byrd since 2006! Rose Byrd has been my service advisor at Herson's Honda since 2006. Service appointments have always been easy to arrange to fit my own schedule, and More

by Dez
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated business!

March 23, 2016

Great help as always by Rose Byrd! I have known Rose Byrd for about 20 years or more. She is always helpful & caring & willing to answer any questions I might have over the years. It More

by ml123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review! We think Rose is great too! We appreciate your dedicated business!

March 23, 2016

Rose Byrd, one of the best service advisors Rose Byrd is one of the reasons I have my Accord serviced at Herson's. She has been my service advisor for several years. She is very pleasant and tak More

by P2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your feedback!

March 22, 2016

Brought car in for service Rose Byrd is a wonderful asset to the team. I brought my car in today for my B123 service and I was greeted by Rose's warm smile and efficient work More

by OLLACG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 23, 2016 -

Herson's Honda responded

Thank you for the great review and your devoted patronage!

March 22, 2016

Excellent service - thanks Rose I always get good service, especially from Rose, but from everyone else too. Best part is that I never feel like I just got ripped off when I leave. T More

by DontEmailMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 23, 2016 -

Herson's Honda responded

Thank you for the review! I added Rose :)

March 21, 2016

Excellent customer service, reccomend to all buyers It is always a bit scary when purchasing a car. Sometimes you get dealers who ignore what you want and tell you they feel you should do. I am not a fi More

by joelalvarez1034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips, Aaron Phillips
Mar 21, 2016 -

Herson's Honda responded

Wow thank you for the wonderful review! We are so pleased to hear that your purchasing experience was pleasant thanks to Aaron and we know you will love your new Pilot. We are here 7 days a week if you have any questions. Happy Driving!

March 20, 2016

Fabulous service with Rose Byrd I own a 20 10 Honda Civic and have had the pleasure of speaking with Rose Byrd for my service for 10 yrs. She always has a smile on her face, and qu More

by ginger64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Mar 21, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We are pleased to hear that Rose is such a great help and we hope to keep your 2010 Civic on the road for a long time! Happy Driving!

March 19, 2016

hersons honda service center is the best Cesar helped me with my new car accessories , his customer service was top notch and service was completed quickly and efficiently . I'll make sure to More

by lopezr20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cesar lemus, Cesar Lemus
Mar 21, 2016 -

Herson's Honda responded

Thank you for the great review! We look forward to assisting you in the future when your new car is ready for service!

March 18, 2016

Wonderful Purchased a Accord XLE by Aaron Phillips; the whole experience was great, quick and easy. All the paperwork was done through a touch screen, which I More

by Frannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Menzies, Aaron Phillips
Mar 18, 2016 -

Herson's Honda responded

Thank you for the wonderful review! We know you will love your new Accord. We are available 7 days a week if you have any questions, Happy Driving!

March 18, 2016

Great service I brought Honda Civic in for service. Rose help me quickly and answered all my question. She was very helpful. I will come back to hersons Honda. More

by Tweetygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd , Rose Byrd
Mar 21, 2016 -

Herson's Honda responded

Thank you for the great review! We look forward to working with you in the future!

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