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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

March 28, 2016

good service carl is A for awesome, he is very detailed with regards to the service. the shuttle personnels are also friendly, both mr luis and the other gentleman More

by rband16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Salazar
Mar 29, 2016 -

Herson's Honda responded

Thank you for the great review!

March 27, 2016

Go ms byrd I enjoyed your service department working with Ms Rose Byrd. She completed my B1 service in the time she stated. My next visit I will surely ask for More

by Mainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 28, 2016 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to help keep your Honda running great! Happy Driving!

March 25, 2016

Hersons Honda is the best Cesar always continues to be so helpful with my civic, he excellent and th best at what he does. I always feel so comfortable when i bring my car in f More

by shirley miree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus, Cesar Lemus
Mar 25, 2016 -

Herson's Honda responded

Thanks Shirley! We are happy to have him back too!

March 25, 2016

Friendly, explained in detail necessity of maintenance issue s & repairs. Rose Byrd does a wonderful job!!! Ask for her to assist you if you need service at Hersons Honda!! More

by hhrepairs
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review!

March 25, 2016

Service quality and Customer Service was Outstanding. Worked with Cesar Lemus & Gregg Patterson. I have purchased all of my vehicles here for numerous years, all my service is done here. The service de More

by L. Yates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 25, 2016 -

Herson's Honda responded

Thanks for the great review Larry! We appreciate your patronage! :)

March 25, 2016

Service Quality: Personable, Knowledgeable, and Professional Cesar, as mentioned above, was the utmost professional. He was very knowledgeable and friendly, explaining in detail what was needed with my schedule More

by RCOMD123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review and trusting us with your Hondas! We appreciate your business and hope to keep you a very happy customer!

March 25, 2016

Friendly and helpful I will most definitely recommend this dealer to friends and family, My experience was wonderful. Loved the service. Aaron helped me with everything I More

by Katherine L Alfaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Phillips
Mar 28, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your recommendation!

March 24, 2016

First visit to Herson's Service a pleasure! Admittedly this visit was just to have a roof rack installed, but it went very well from the beginning to the end. Rose Byrd was extremely pleasant. More

by PGA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review! We know you'll love your new Pilot and we are here 7 days a week if you have any questions!

March 23, 2016

Great service! Cesar is awesome! I have been bringing my pilot to Hersons Honda for a couple of years now. Cesar is the best service advisor I have met! There have been times when I More

by Pilot2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 23, 2016 -

Herson's Honda responded

Thank you for the wonderful review! It is our pleasure to help keep your Pilot running great!

March 23, 2016

"Excellent service - thanks Rose" I got good service and car repair recommendations from Rose in firstly time. short waiting time, very effective.Rose Byrd is the best service advisor More

by Yihm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 25, 2016 -

Herson's Honda responded

Thank you for the great review!

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