Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
good service carl is A for awesome, he is very detailed with regards to the service. the shuttle personnels are also friendly, both mr luis and the other gentleman carl is A for awesome, he is very detailed with regards to the service. the shuttle personnels are also friendly, both mr luis and the other gentleman for the afternoon shift. More
Go ms byrd I enjoyed your service department working with Ms Rose Byrd. She completed my B1 service in the time she stated. My next visit I will surely ask for I enjoyed your service department working with Ms Rose Byrd. She completed my B1 service in the time she stated. My next visit I will surely ask for Ms Rose. Byrd. I am very happy. More
Hersons Honda is the best Cesar always continues to be so helpful with my civic, he excellent and th best at what he does. I always feel so comfortable when i bring my car in f Cesar always continues to be so helpful with my civic, he excellent and th best at what he does. I always feel so comfortable when i bring my car in for service because i know he takes care of the car and me. Cesar is an asset to Hersons Honda. More
Friendly, explained in detail necessity of maintenance issue s & repairs. Rose Byrd does a wonderful job!!! Ask for her to assist you if you need service at Hersons Honda!! s & repairs. Rose Byrd does a wonderful job!!! Ask for her to assist you if you need service at Hersons Honda!! More
Service quality and Customer Service was Outstanding. Worked with Cesar Lemus & Gregg Patterson. I have purchased all of my vehicles here for numerous years, all my service is done here. The service de Worked with Cesar Lemus & Gregg Patterson. I have purchased all of my vehicles here for numerous years, all my service is done here. The service department is outstanding at all levels. From getting the appointment to checking out. They always do an outstanding Job. I highly recommend this dealership. All of their employees truly care about the customer and their customer service skills are first in class. Regards. Larry Yates, Germantown, Md More
Service Quality: Personable, Knowledgeable, and Professional Cesar, as mentioned above, was the utmost professional. He was very knowledgeable and friendly, explaining in detail what was needed with my schedule Cesar, as mentioned above, was the utmost professional. He was very knowledgeable and friendly, explaining in detail what was needed with my scheduled maintenance service, as well as what was needed for an additional repair due to the "Check Engine" indicator. I've been bringing both my Hondas to Herson's for the last 9-10 years and will continue to do so as long as I continue to encounter great people like Cesar. RC-O More
Friendly and helpful I will most definitely recommend this dealer to friends and family, My experience was wonderful. Loved the service. Aaron helped me with everything I I will most definitely recommend this dealer to friends and family, My experience was wonderful. Loved the service. Aaron helped me with everything I needed. The rest of the employees also did everything they could to help with my situation. More
First visit to Herson's Service a pleasure! Admittedly this visit was just to have a roof rack installed, but it went very well from the beginning to the end. Rose Byrd was extremely pleasant. Admittedly this visit was just to have a roof rack installed, but it went very well from the beginning to the end. Rose Byrd was extremely pleasant. I dropped my Pilot off at 6:30am and was called by 10am to tell me the work was done and I could pick up my car. More
Great service! Cesar is awesome! I have been bringing my pilot to Hersons Honda for a couple of years now. Cesar is the best service advisor I have met! There have been times when I I have been bringing my pilot to Hersons Honda for a couple of years now. Cesar is the best service advisor I have met! There have been times when I need several things done to my car and it can add up, but Cesar always lets me know what is a priority for my safety and then we schedule another appointment to have the remainder done. As a customer we never want to feel that we are being forced to have unnecessary work done. He is truly a great asset to Hersons! More
"Excellent service - thanks Rose" I got good service and car repair recommendations from Rose in firstly time. short waiting time, very effective.Rose Byrd is the best service advisor I got good service and car repair recommendations from Rose in firstly time. short waiting time, very effective.Rose Byrd is the best service advisor. More