Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Service Cesar was very helpful and attentive with what was needed to fix my car and oil change. He gave excellent service and answered all my conserned questi Cesar was very helpful and attentive with what was needed to fix my car and oil change. He gave excellent service and answered all my conserned questions. More
Oil change was done in less than a hour service was great. Cesar was very friendly and explained what was going to be done in my car. was done in less than a hour service was great. Cesar was very friendly and explained what was going to be done in my car. More
Excellent Service As always I received excellent service from Technical Adviser Cesar Lemus. He couldn't have been nicer. Cesar explained every detail of my service. He As always I received excellent service from Technical Adviser Cesar Lemus. He couldn't have been nicer. Cesar explained every detail of my service. He kept me informed and updated with the progress of the service. Fully explained why I needed certain services preformed on my vehicle. And also helped me connect my tablet to WIFI. Cesar is the best!! More
squirrel chew Called early and made an appointment for 9:00AM........Rose greeted me and we discussed the problem.......sat for an hour.........Rose informed me of Called early and made an appointment for 9:00AM........Rose greeted me and we discussed the problem.......sat for an hour.........Rose informed me of the rodent chewed tube.........fixed and ready to roll soon thereafter...........always work with Rose......she becomes a partner in understanding whatever the problem.........she is a master in dealing with people, problems, and professionalism! More
Green Team Cesar Lemus Cesar always does a great job informing me about status of my car while be serviced and any new or upcoming service needed for my car. I always go to Cesar always does a great job informing me about status of my car while be serviced and any new or upcoming service needed for my car. I always go to Cesar when my car needs service. More
Top Service I have been dealing with Technical Adviser Rose Byrd since she started at Herson's in 1992. It's been a rewarding and fruitful experience. She is atte I have been dealing with Technical Adviser Rose Byrd since she started at Herson's in 1992. It's been a rewarding and fruitful experience. She is attentive to detail, lucid in her explanations and unfailingly friendly. I always ask for Rose Byrd and even have postponed visits when she was taking a day off so that I could schedule for when she returned to work. She gives me the feeling that I count as a customer. Rose knows my vehicle and knows me. She is a quintessential adviser. We should have more like her. More
great service dept went to hersons for my A123 service. worked with rose byrd. she made it easy to drop off and pick up when it was ready. she expkained everything to me went to hersons for my A123 service. worked with rose byrd. she made it easy to drop off and pick up when it was ready. she expkained everything to me. i will return for my B1 service in about six months. thsnks rise byrd More
Service on B1 Rose is a real professional, she made the transition quick and easy. I was extremely impressed by how great not only she was but the entire dealership Rose is a real professional, she made the transition quick and easy. I was extremely impressed by how great not only she was but the entire dealership. I will definitely be back More
excellent service Cesar was awesome! He was friendly and accommodating. Service was fast. Superb service! No doubt he is one of the reliable and best employees for me. Cesar was awesome! He was friendly and accommodating. Service was fast. Superb service! No doubt he is one of the reliable and best employees for me. More
Great Service Cesar was great! He explained what will be done and what was completed when I picked up my car. The service was completed on time. Cesar was great! He explained what will be done and what was completed when I picked up my car. The service was completed on time. More