Back

Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

Directions

By Type

1,880 Reviews of Herson's Honda

March 30, 2016

Service Cesar was very helpful and attentive with what was needed to fix my car and oil change. He gave excellent service and answered all my conserned questi More

by Angi33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thank you for the review! Happy Driving!

March 30, 2016

Oil change was done in less than a hour service was great. Cesar was very friendly and explained what was going to be done in my car. More

by Ramiresa926
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chaves,, Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thanks for the great review! We appreciate your business!

March 30, 2016

Excellent Service As always I received excellent service from Technical Adviser Cesar Lemus. He couldn't have been nicer. Cesar explained every detail of my service. He More

by Margie DeFino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Stone
Mar 30, 2016 -

Herson's Honda responded

Thanks for the great review! We are proud to hear that Cesar was so helpful and we look forward to seeing you again! Happy Driving!

March 29, 2016

squirrel chew Called early and made an appointment for 9:00AM........Rose greeted me and we discussed the problem.......sat for an hour.........Rose informed me of More

by squirrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 29, 2016 -

Herson's Honda responded

Thanks for the great review! Sorry about those pesky squirrels but I am glad we were able to help you!

March 29, 2016

Green Team Cesar Lemus Cesar always does a great job informing me about status of my car while be serviced and any new or upcoming service needed for my car. I always go to More

by Honda005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 29, 2016 -

Herson's Honda responded

Thank for the review and your dedicated business!

March 29, 2016

Top Service I have been dealing with Technical Adviser Rose Byrd since she started at Herson's in 1992. It's been a rewarding and fruitful experience. She is atte More

by west117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 29, 2016 -

Herson's Honda responded

Thank you for the wonderful review! Rose is a great asset to our team and we thank you for your years of dedicated patronage!

March 28, 2016

great service dept went to hersons for my A123 service. worked with rose byrd. she made it easy to drop off and pick up when it was ready. she expkained everything to me More

by redskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 29, 2016 -

Herson's Honda responded

Thank you for the great review! It is our pleasure to work on your Honda and we look forward to seeing you when you are due for that B1! Happy Driving!

March 28, 2016

Service on B1 Rose is a real professional, she made the transition quick and easy. I was extremely impressed by how great not only she was but the entire dealership More

by Tjs211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Mar 29, 2016 -

Herson's Honda responded

Thank you for the great review! We look forward to working with you again, Happy Driving!

March 28, 2016

excellent service Cesar was awesome! He was friendly and accommodating. Service was fast. Superb service! No doubt he is one of the reliable and best employees for me. More

by tessgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 28, 2016 -

Herson's Honda responded

Thank you for the great review! We think Cesar is awesome too!

March 28, 2016

Great Service Cesar was great! He explained what will be done and what was completed when I picked up my car. The service was completed on time. More

by balex
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Mar 28, 2016 -

Herson's Honda responded

Thank you for the review! We look forward to working with you in the future, Happy Driving!

...
164
...