Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Honda CRV I regularly come into Herson's Honda to get my CRV and civic serviced. This time I came in because of a recall. I dealt with Omar. He has helped me I regularly come into Herson's Honda to get my CRV and civic serviced. This time I came in because of a recall. I dealt with Omar. He has helped me several times in the past and he always has a smile on his face. Even when I can be inpatient, Omar is always friendly and polite. The first time I came in due to the recall I was not completely satisfied (through no fault of the dealership or Omar). Omar called me with a solution, and when I returned to the dealership, Omar was busy, but welcomed me with a big smile on his face. He definitely came through for me! I would recommend this dealership for all of your Honda needs! Also, I would like to note that Weston helped me when I pulled up, and he too is very friendly and polite. More
service Edgar cruz is very helpful everytime I go to get service done on my car he is always very helpful and accurate. I've been going to him the past 3 year Edgar cruz is very helpful everytime I go to get service done on my car he is always very helpful and accurate. I've been going to him the past 3 years keep it up! More
Kudos to Herson's and Rose! I purchased a demo 2013 Honda Pilot 2 years agp and have been very pleased with the vehicle and the service. Rose Byrd has been an absolute pleasure I purchased a demo 2013 Honda Pilot 2 years agp and have been very pleased with the vehicle and the service. Rose Byrd has been an absolute pleasure to work with. She explains everything thoroughly and always makes sure I am aware of upcoming service and the estimated costs, which have usually been less than stated! Look forward to purchasing another vehicle in the near future and working with Ms. Byrd! More
Very Nice Customer Service Edgar Cruz is a very nice professional young man, and very helpful. I have a Honda Civic and every time I go to get service he is there always courteo Edgar Cruz is a very nice professional young man, and very helpful. I have a Honda Civic and every time I go to get service he is there always courteous and joyful. Thank you Edgar for your great service, keep up the good work. More
Civic 2015 tire pressure gauge light on Thanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her for being personable a Thanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her for being personable and professional! More
2011 pilot Thaanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her. She is very professi Thaanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her. She is very professional and is a pleasure to deal with. Note: Technician left numerous finger prints and grease smudges on the outside of the car. I advised Rose and the Manager at the time came out and cleaned up all finger prints and grease smudges. I was not happy with that. More
Awesome service I took my civic si because of a check engine ligh, Cesar Lemus took the time to explain what was the problem and why the light came on. Thanks Cesa I took my civic si because of a check engine ligh, Cesar Lemus took the time to explain what was the problem and why the light came on. Thanks Cesar, see you on my next service. More
New customer, good service department I am a new customer and was referred to Cesar L. by a friend. He was very professional and went into detail about what I had to get done on my car. I am a new customer and was referred to Cesar L. by a friend. He was very professional and went into detail about what I had to get done on my car. The staff in the department were friendly as well. I will be returning whenever my car needs service again. More
2013 Honda Pilot Hersons continues to provide excellent support. I always receive prompt and quality maintence. I have used Hersons for the past 20 years and will al Hersons continues to provide excellent support. I always receive prompt and quality maintence. I have used Hersons for the past 20 years and will always. More
Rose Byrd - Excellent Service I brought my Ridgeline over for an unscheduled express service. Rose gave me excellent turn around and I was done in 45 mins. I have been accommodate I brought my Ridgeline over for an unscheduled express service. Rose gave me excellent turn around and I was done in 45 mins. I have been accommodated by Rose Team for all the 5 Honda that I have ever bought and serviced at Hersons. Rose has been there for all all the time. More