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Herson's Honda

Rockville, MD

4.7
1,880 Reviews

15525 Frederick Rd

Rockville, MD

20855

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1,880 Reviews of Herson's Honda

April 01, 2016

Honda CRV I regularly come into Herson's Honda to get my CRV and civic serviced. This time I came in because of a recall. I dealt with Omar. He has helped me More

by Eliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar was the main person I dealt with., Weston Stone
Apr 04, 2016 -

Herson's Honda responded

Thank you for the review! We appreciate you bringing your Hondas to Herson's and we hope to keep you a happy customer for a long time!

April 01, 2016

service Edgar cruz is very helpful everytime I go to get service done on my car he is always very helpful and accurate. I've been going to him the past 3 year More

by beth0730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
edgar cruz, Edgar Cruz
Apr 04, 2016 -

Herson's Honda responded

Thank you for the great review and your continued business! We appreciate you bringing your Honda to Herson's!

April 01, 2016

Kudos to Herson's and Rose! I purchased a demo 2013 Honda Pilot 2 years agp and have been very pleased with the vehicle and the service. Rose Byrd has been an absolute pleasure More

by pjac72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 04, 2016 -

Herson's Honda responded

Thank you for the great review! We are so happy to hear that you love your Pilot and we appreciate your dedicated patronage. We are here 7 days a week when you are ready for that new Honda!

April 01, 2016

Very Nice Customer Service Edgar Cruz is a very nice professional young man, and very helpful. I have a Honda Civic and every time I go to get service he is there always courteo More

by claraelena24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz, Edgar Cruz
Apr 04, 2016 -

Herson's Honda responded

Thank you for the great review and kind words! Edgar is a wonderful member of our team!

April 01, 2016

Civic 2015 tire pressure gauge light on Thanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her for being personable a More

by estherangelica
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 04, 2016 -

Herson's Honda responded

Thank you for the great review! We are very proud of Rose and she is an asset to our team!

March 31, 2016

2011 pilot Thaanks Rose Byrd for the great service. It is wonderfull to deal with such a competent employee. Hersons should be proud of her. She is very professi More

by Mike Bobrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thanks for the review! Rose is a great part of our team!

March 31, 2016

Awesome service I took my civic si because of a check engine ligh, Cesar Lemus took the time to explain what was the problem and why the light came on. Thanks Cesa More

by Alvaro1688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thanks for the great review!

March 31, 2016

New customer, good service department I am a new customer and was referred to Cesar L. by a friend. He was very professional and went into detail about what I had to get done on my car. More

by Elizabeth P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Lemus
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review and welcome to the Herson's Honda family! We look forward to keeping you a happy customer for many years to come!

March 31, 2016

2013 Honda Pilot Hersons continues to provide excellent support. I always receive prompt and quality maintence. I have used Hersons for the past 20 years and will al More

by Albert Marx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your dedicated patronage and will strive to keep you a happy customer! Happy driving!

March 30, 2016

Rose Byrd - Excellent Service I brought my Ridgeline over for an unscheduled express service. Rose gave me excellent turn around and I was done in 45 mins. I have been accommodate More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Byrd, Rose Byrd
Apr 01, 2016 -

Herson's Honda responded

Thank you for the great review! We appreciate your business and bringing your 5 Hondas to us!

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