Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Amazing service experience I want to commend Cesar and the service staff for their knowledge and treatment of customers. I have gone to repair places that have not made me feel I want to commend Cesar and the service staff for their knowledge and treatment of customers. I have gone to repair places that have not made me feel as welcomed as the Hersons Honda service people. I am glad I have found a place that I trust with my car. More
Best honda dealer in the DMV I've taken my car to private mechanics and other dealers but no one beats the hersons Honda service people. I see Cesar most often but the whole group I've taken my car to private mechanics and other dealers but no one beats the hersons Honda service people. I see Cesar most often but the whole group is very helpful. Good job to Cesar and his whole team. More
Impressive Service Cesar has always been very pleasant and thorough when explaining what my vehicle needs. He is very dedicated and is the reason I will continue to bri Cesar has always been very pleasant and thorough when explaining what my vehicle needs. He is very dedicated and is the reason I will continue to bring my vehicle for service here. More
The Best Honda Dealer in the DMV I have 3 Honda's and an 1 Acura. Herson's Honda is where I have been going to for the past 15+ years. Great work, awesome techs , and excellent staf I have 3 Honda's and an 1 Acura. Herson's Honda is where I have been going to for the past 15+ years. Great work, awesome techs , and excellent staff! I walk in there and everyone acknowledges me and makes me feel so welcomed. Convenience of having Metro around the corner and their shuttle service makes it a breeze to get my work done without any disruptions to my day. When I do wait there for my work, their waiting area and personal workstations are catered to my needs. Even gourmet coffee! I recommend seeing Cesar, Rose, Justin or Edgar. Cesar is my main Service Consultant, but all of them have treated me exceptionally well. This is a crew I truly trust to ensure my transportation needs are reliable and safe. More
Prompt, courteous, and accurate service We own two Hondas, both bought and serviced at Herson's. We bought at Herson's not only for the excellent treatment we received from the sales staff, We own two Hondas, both bought and serviced at Herson's. We bought at Herson's not only for the excellent treatment we received from the sales staff, but also for the impressive service department which has only gotten better over the years. Although we have dealt with a number of excellent Service Consultants, none can compare with Rose Byrd. Whenever we need service or a repair I always contact Rose. She is always gracious, helpful and knowledgeable. I usually wait for service to be completed and she always keep me informed of progress. I also enjoy the TV, WiFi and coffee while I wait. Cliff More
Professionalism and Courtesy We were looking for a 4-door sedan and Aaron helped us evaluate the 2016 Accord. One thing I will sincerely state is that Aaron was a perfect adviser We were looking for a 4-door sedan and Aaron helped us evaluate the 2016 Accord. One thing I will sincerely state is that Aaron was a perfect adviser to us in this process. Even if you've narrowed down to two or three cars, the choices for each car are seemingly endless. Aaron helped us focus on the one trim level that covered the features we wanted. He was generous with his time; we visited three times during this process. When we wanted to see what a color looked like, he didn't give us the brochure; he brought the car out front for us to look at. He touched base several times over the phone during the process, never being a nuisance but always signalling that he was available to help inform. We ultimately chose a non-Honda car because we decided that 4WD was a feature we wanted and wasn't available on the Accord. It was a bittersweet decision because while we ultimately got the right car for us, we didn't buy it from Aaron, who was easily the most professional, gracious and pleasant sales person we met during our car shopping experience. If you love the thought of buying a new car but dread the process, give Aaron Phillips at Herson's Honda a call. He'll make it a fun experience while getting you the best value. More
Excellent Service I have been bringing my 2002 Honda Accord to the Service Department for many years (and more than a quarter of a million miles) of periodic maintenanc I have been bringing my 2002 Honda Accord to the Service Department for many years (and more than a quarter of a million miles) of periodic maintenance. Rose Byrd has been a trusted and much appreciated teammate in that process. More
Service Department I have always had a positive experience dealing with this dealers Honda service department. A gentleman named Cesar is exceptional to work with. Very I have always had a positive experience dealing with this dealers Honda service department. A gentleman named Cesar is exceptional to work with. Very professional and knowledgeable. They provide shuttle services which is helpful to me to have my car worked on without missing a day of work. More
Excelente experience I've gone through a lot of agencies but this is hands down the best service I received. Thank you Cesar Lemus for excellent service. I've gone through a lot of agencies but this is hands down the best service I received. Thank you Cesar Lemus for excellent service. More
Superb Service! I recently joined the Honda family and whenever I have a question or concern regarding my Civic, Cesar Lemus Jr does his best to ensure that the issue I recently joined the Honda family and whenever I have a question or concern regarding my Civic, Cesar Lemus Jr does his best to ensure that the issue is taken care of. Thank you for keeping me informed! Great Job Herson's Service! More