Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Aaron Phillips is amazing I love this dealership. They are always interested in putting the customer first and getting them the best deal they can. THey will also work with y I love this dealership. They are always interested in putting the customer first and getting them the best deal they can. THey will also work with your schedule to help you with your busy life while still getting the car you want. They are polite and respectful and extremely attentive. Aaron goes well beyond the call of duty! More
Rose Byrd was amazing I went in to service last week and Rose helped me. She is always nice and friendly. I got an oil change and my car serviced she let me know everything I went in to service last week and Rose helped me. She is always nice and friendly. I got an oil change and my car serviced she let me know everything about my car also she quoted me and gave me the right price. I waited for my car and it didn't take that long. I would like to thank Rose for everything she does she is amazing and I will be back next month for my other car. More
Easy and friendly way to purchase a vehicle My salesman was very nice and knowledgeable . Pleasant driving experience. Quick sale and settlement. Roy was referred to me by a friend and he liv My salesman was very nice and knowledgeable . Pleasant driving experience. Quick sale and settlement. Roy was referred to me by a friend and he lived up to expectations. I will be pleased to refer him to friends. More
Warranty work Work was scheduled at my convenience. The work was completed within the time quoted. Rose explained what was done when the warranty work was complet Work was scheduled at my convenience. The work was completed within the time quoted. Rose explained what was done when the warranty work was completed. More
Customer Service Had an appointment with Weston Stone to get the "A" service performed on my Honda Accord. My appt. was for 3:50 pm and I arrived at 3:40. I told Wes Had an appointment with Weston Stone to get the "A" service performed on my Honda Accord. My appt. was for 3:50 pm and I arrived at 3:40. I told Weston that I had just found out I needed to pick my grandchildren up from daycare by 5 and therefore needed to know if it was possible to service my car and have it ready by 4:30 at the latest. He immediately checked with the service team and came back and told me they would do it. Considering all my years of having cars serviced, I was skeptical. Low and behold he took my car immediately and at 4:15 it was ready to go! I could not have been more impressed. He came through for me and I will always bring my car back to Herson's because of that. More
Incredible Customer service Justin and Ira made me feel very comfortable throughout the car buying process and never made me feel pressured. Its was a very busy saturday with man Justin and Ira made me feel very comfortable throughout the car buying process and never made me feel pressured. Its was a very busy saturday with many people in the show room but the staff made me feel like a long time valued customer with their very professional demeanor and excellent customer service. I would recommend buying a car from these gentlemen to anyone who will listen. More
Excellent Services Excellent friendly services. Rose is very responsive and helpful. She always pays attention to what I need and explain my problem. Ted is patient, Excellent friendly services. Rose is very responsive and helpful. She always pays attention to what I need and explain my problem. Ted is patient, nice and helpful. More
Service was great My service experience was really great, Rose was on top of things, and she get me a shuttle and made sure i was comfortable and followed up with phone My service experience was really great, Rose was on top of things, and she get me a shuttle and made sure i was comfortable and followed up with phone More
Excellent 2016 HR-V EX Purchase My experience with Ms. Nguyen is ongoing and wonderful. I completed my purchase of a 2016 HR-V EX AWD. My intent was to purchase the FWD, but when it My experience with Ms. Nguyen is ongoing and wonderful. I completed my purchase of a 2016 HR-V EX AWD. My intent was to purchase the FWD, but when it became apparent that the color and model wouldn't arrive she worked out a fair arrangement for the higher priced model. I expect to see her again later this year and have already recommended friends to her. More
General maintenance and oil changes Hersons has been servicing my Hondas for a long time. It is easy to make a reservation and if something happens that needs immediate attention they w Hersons has been servicing my Hondas for a long time. It is easy to make a reservation and if something happens that needs immediate attention they will get you in quickly. I never have to worry about quality or whether what needs to be fixed has been fixed. More