Herson's Honda

Excellent Muy contenta con mi nuevo Honda civic gracias Eric Rosas por tu ayuda una magnifica atención a los clients te felicito gracias nuevamente por tu exele Muy contenta con mi nuevo Honda civic gracias Eric Rosas por tu ayuda una magnifica atención a los clients te felicito gracias nuevamente por tu exelente More

Outstanding, professional service! Cesar has been my service adviser for quite a long time in Honda (I do own three Hondas) and he has always been outstandingly professional, knowledgea Cesar has been my service adviser for quite a long time in Honda (I do own three Hondas) and he has always been outstandingly professional, knowledgeable, and courteous. More

Efficient, friendly service We worked with Liya, who was great. It was a busy Saturday, but we got things taken care of pretty quickly with just a slight delay waiting for it to We worked with Liya, who was great. It was a busy Saturday, but we got things taken care of pretty quickly with just a slight delay waiting for it to be cleaned and prepped. Liya is friendly and knowledgeable about our Odyssey LXE, which has many features to demonstrate and explain. I financed through my credit union and did not select any maintenance packages or extended warranties, so my experience with the finance office and the business manager were predictably less warm. More

Excellent and prompt service I took my 2003 Honda Pilot for service and my service adviser Cesar was just outstanding. He knew exactly what was wrong with my vehicle and he advise I took my 2003 Honda Pilot for service and my service adviser Cesar was just outstanding. He knew exactly what was wrong with my vehicle and he advised accordingly. I am very comfortable dealing with him and he is very honest and genuine. My car was ready when he promised and I was pleased with the service performed . More

Remarkable Service Cesar was very helpful as he took the time to explain the services needed for my car. He was sincere and did not impose that I take all the recommend Cesar was very helpful as he took the time to explain the services needed for my car. He was sincere and did not impose that I take all the recommended services. He went through a list in order of priority starting from the ones which are necessary. He was also very accommodating and polite. More

Excellent service and follow up. They accommodated to my schedule. Cesar helped me prioritize what was needed and what was recommended. He explained everyth service and follow up. They accommodated to my schedule. Cesar helped me prioritize what was needed and what was recommended. He explained everything with clarity and professionalism. The only caveat is prices seem to be high in general. More

Great Customer Service I have been taking my Honda Pilot for service at Herson's Honda for years. I have always had great service. Herson's service hours are very convenient I have been taking my Honda Pilot for service at Herson's Honda for years. I have always had great service. Herson's service hours are very convenient for the working person and the shuttle service is always provided. Even though I have not used their Saturday service, I am just impressed that they offer it! I have used Rose Byrd as my service coordinator for several years and she always provides honest recommendations for my car maintenance. The service department was one of the reasons that my family returned to purchase another Honda (CRV) for our child. Keep up the great work and you will always have returning customers. More

Rose is Great! She is always very helpful. We always ask for her. She is always in there fighting for the customer. She is very responsive to our requests. She is always very helpful. We always ask for her. She is always in there fighting for the customer. She is very responsive to our requests. More

Outstanding Love how quick and easy it was to setup an appointment online, I was contacted by Cesar and was quick to answer my questions online. I saw Jessenia fo Love how quick and easy it was to setup an appointment online, I was contacted by Cesar and was quick to answer my questions online. I saw Jessenia for my express service, quick and painless. Great experience overall. More

Oustanding Customer Service Outstanding service. I was kept informed in a timely manner and the final cost was just under the estimate. The shuttle service to the METRO was sup Outstanding service. I was kept informed in a timely manner and the final cost was just under the estimate. The shuttle service to the METRO was superb. We usually service the vehicle at the dealership in Laurel where the Honda Pilot was purchase. However, now I will use Herson's Honda for future service. More