Herson's Honda

great service from Cesar Lemus Cesar was very attentive and saved me quite a bit of money for my repair. Thank you for a quick turn around and great service. Cesar was very attentive and saved me quite a bit of money for my repair. Thank you for a quick turn around and great service. More

Great purchasing experience at Herson's Honda Very happy with the my purchase of 2016 Honda Accord EX-L V6 at Herson's. I didn't have to shop around because of their very fair price and the free 2 Very happy with the my purchase of 2016 Honda Accord EX-L V6 at Herson's. I didn't have to shop around because of their very fair price and the free 2 year maintenance service. Sales Consultant, Gary Pemberton was very helpful and easy to work with from the moment when I walked into the dealer to driving my new car out of the dealer. My wife and I loved his sense of humor and kindness. I would recommend Hersons to my friends. More

Good customer service!! I definitely recomend this dealer. They did all process in a short time. Good prices and excellent customer service. Since I visited the first time, t I definitely recomend this dealer. They did all process in a short time. Good prices and excellent customer service. Since I visited the first time, they were in comunication with me. More

Outstanding Service Rose Byrd, service advisor, saved us a lot of money by verifying that the repairs suggested by another dealership, were unnecessary. We are thankful Rose Byrd, service advisor, saved us a lot of money by verifying that the repairs suggested by another dealership, were unnecessary. We are thankful for working with such an honest and knowledgeable person. We will always come back to Herson's Honda and Rose. More

Weston was on Point! Weston was so helpful! Weston helped me with reprogramming my radio and was done in less than 5 minutes. Even though, this is a free service and Weston was so helpful! Weston helped me with reprogramming my radio and was done in less than 5 minutes. Even though, this is a free service and I could have done it myself Weston still made the service smooth and easy. Thanks again More

Exceptional Approach to Customer decision process I came in looking for lease quotes for an Accord and walked out with a 36 month lease for a new Civic EX. The team was super and very welcoming. Dre I came in looking for lease quotes for an Accord and walked out with a 36 month lease for a new Civic EX. The team was super and very welcoming. Drew Alvey came over introduced himself in a consultative manner and we spoke about leases. Drew was able to show me the auto and work with me to find the right terms which lead to me driving off the lot with a new 2016 Civic EX lease. My experience was comfortable, simple, they were very respectful, the approach was consultative and they were persistent yet not pushy. More

Cesar Lemus managed the service of my 2007 Honda Ridgeline on April 25, 2016. He immediately came outside to confirm my appointment and arrange for the Herson's managed the service of my 2007 Honda Ridgeline on April 25, 2016. He immediately came outside to confirm my appointment and arrange for the Herson's shuttle to take me to work. When I arrived to work a few minutes later, an acknowledgment email was already in my inbox. A short time later he called with the status of my B13 service and to bring other maintenance issues to my attention. I agreed to the other repairs as they are safety related. The truck was ready before the estimated completion time and the total cost was slightly less. Upon return to the service department Cesar reviewed the invoice with me line by line. Mr. Lemus is highly customer oriented. His explanations are clear and concise. He demonstrates a genuine concern for the customer and wants to ensure that the work was performed to the customer's expectations and satisfaction. I was most impressed that he took the initiative to special order the recalled Takata airbags rather than wait for the group notice of part availability. More

Great Customer Service I took my Honda Pilot of Service and Mr. Weston Stone was my Service Advisor. He greeted me upon my arrival, was very professional, explained everythi I took my Honda Pilot of Service and Mr. Weston Stone was my Service Advisor. He greeted me upon my arrival, was very professional, explained everything to me and helped me with the service even going above and beyond in taking care of me. I was very impressed! I did not have any service appointment, just drove in for service but my vehicle was serviced in quick time. Great overall customer service! More

Very good sales experience This was a very good car buying experience. Our sales associate, Rich Richardson, was extremely knowledgeable about the car. The exact model (CR-V EX- This was a very good car buying experience. Our sales associate, Rich Richardson, was extremely knowledgeable about the car. The exact model (CR-V EX-L with nav) and color we wanted was available. The price for the car itself was fair and competitive. We initially disagreed on pricing for some dealer added options and our trade-in, but this was resolved after some friendly negotiations with Rich and his manager, Chris Glakas. And after we made the deal, Rich spent considerable time ensuring that the car was set up exactly as we wanted (pre-setting radio stations, entering our home address in the navigation center, and asking us about our preferences for various other settings). I would definitely recommend Rich and Herson's Honda. More

Great Service I am new to the area and Weston was great in helping me get my Honda set up and taken care of. He was professional and efficient. I will definitely c I am new to the area and Weston was great in helping me get my Honda set up and taken care of. He was professional and efficient. I will definitely continue to have my care serviced at Herson's Honda. More