Herson's Honda
Rockville, MD
Filter Reviews by Keyword
By Type
1,880 Reviews of Herson's Honda
Excellent service Weston as well as others who have helped me on my previous visits to Herson's Honda have all provided excellent not to mention efficient service. I wo Weston as well as others who have helped me on my previous visits to Herson's Honda have all provided excellent not to mention efficient service. I would highly recommend to everyone. Thank you, Herson's Honda, for respecting my time. Thank you for your thorough and excellent work on my van. More
Awesome! I did not have time to shop around for deals but this dealership had fair prices and it felt that the deal they came up with was genuine! Gary was rea I did not have time to shop around for deals but this dealership had fair prices and it felt that the deal they came up with was genuine! Gary was really really nice and not pushy! As well as the finance manager. He listened and recommend but ultimately is was my decision! Plus he followed up with me the next day and that's just show how genuine he truly is! More
Excellent Customer Service and Opportunity My brother and I went in to Herson's Honda planning to get accurate pricing on a Honda Civic and Honda Accord and purchase later. However, we were giv My brother and I went in to Herson's Honda planning to get accurate pricing on a Honda Civic and Honda Accord and purchase later. However, we were given great opportunities by the Honda team that helped us get what we needed much sooner than expected. "Rick Deramo", our salesperson for the day, guided us through the process. He was patient, detailed, friendly, and very professional. His assistance helped us realize that we could have the best right then, right there and that there was opportunity for us. Throughout the process, Joe Jones, who was sharp and very reassuring, helped get good coverage for a great price, finding a way to make it work perfectly for my brother and I. I would like to say thanks Herson's Honda team as well as to the management of this great team. If I could, I'd give 10 stars. Thanks again! More
Confusing sales experience When I got the final price I said that I didn't want to pay for pin stripes, wheel locks and edge guards. The salesperson said that they would not ch When I got the final price I said that I didn't want to pay for pin stripes, wheel locks and edge guards. The salesperson said that they would not charge me for them. I traded in my car and returned to the dealership to find that all of the dealer installed options that I didn't want were on the car. The sales invoice had them listed as well. I asked the finance person why they appeared on the bill and he said that I was given a credit for those items. Basically they reduced the price of the car so that they could still get credit for selling those items. I emailed GM Chris Glakas and he never replied. I would not recommend anyone purchase a vehicle from a dealership that uses questionable financial games to make a sale. More
Excellent Service from Ms. Rose Byrd. Rose Byrd has served me last few years and I never fill out survey with excellent service with her honesty and friendly smiling face. It's my fault. Rose Byrd has served me last few years and I never fill out survey with excellent service with her honesty and friendly smiling face. It's my fault. She always explained detail service done and what's needed. Again, I thank her for all those year and I will come to her again in future as well. More
Accommodating Gary (salesman) is a nice guy. Justin (sales manager) handled everything for me in a professional manner. There were a few hiccups and Justin was quic Gary (salesman) is a nice guy. Justin (sales manager) handled everything for me in a professional manner. There were a few hiccups and Justin was quick to resolve them. Good guys. More
service dept This is for service department. Weston is pretty good. Service was quick didnt have to wait long. Would come back again in nfuture. A a This is for service department. Weston is pretty good. Service was quick didnt have to wait long. Would come back again in nfuture. A a More
Replaced license plate bracket My car was promised in one hour which it was. The people at her since were very cordial. Edgar Cruz was very polite. I was quoted $89 on the phone and My car was promised in one hour which it was. The people at her since were very cordial. Edgar Cruz was very polite. I was quoted $89 on the phone and only had to pay $29! Thank you for your good service. More
The B1 service for 2013 Honda Odyssey I made an appointment yesterday and received the B1 service for my 2013 Honda Odyssey today, both helped by Mr. Cesar Lemus who was very attentive and I made an appointment yesterday and received the B1 service for my 2013 Honda Odyssey today, both helped by Mr. Cesar Lemus who was very attentive and helpful. He also kindly help me to replace the battery before the warranty got expired. Thank you Cesar for your great service! More
great service from Rose. Another great service visit with Rose at Herson's Honda. We have been using Hersons Honda service for a number of years and have always been very hap Another great service visit with Rose at Herson's Honda. We have been using Hersons Honda service for a number of years and have always been very happy with the attention give by our service adviser Rose. She has a consistent friend in maintaining our honda accord. We've always been kept well informed and up to date on the status of work being done. We'll always bring our car back to her for repairs. Thanks Rose! More