Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
A1 Service Appointment The service advisor who helped me was very professional, good attitude, helped me with everything very quickly. Also gave me a discount that I didnt k The service advisor who helped me was very professional, good attitude, helped me with everything very quickly. Also gave me a discount that I didnt know about. More
Poor customer service When I went to dealer and it all smoothly then my car sales manager had poor communication with me. I felt I bad customer service since I had keep cal When I went to dealer and it all smoothly then my car sales manager had poor communication with me. I felt I bad customer service since I had keep calling to meet my needs. More
Honda CRV 2016 Aaron Phillips is Awesome. He was Extremely easy to work with him. He is Very Professional.i highly recommend. Very Friendly Dealership. I was Satisf Aaron Phillips is Awesome. He was Extremely easy to work with him. He is Very Professional.i highly recommend. Very Friendly Dealership. I was Satisfied to buy a Car. More
More than happy I can't even put in words how I feel about coming here. Roy helped me from the beginning all the way to the end. He's a blessing. First thing he said I can't even put in words how I feel about coming here. Roy helped me from the beginning all the way to the end. He's a blessing. First thing he said to me when I came, "I'll take care off you Pablo, I promise I will" I ended up leaving with the car I had my eyes on. Roy already knew my taste before I did! I left Honda more than happy, I couldn't believe the whole team made it happen for me to get the car. I would never forget his day! More
Great Customer Service! Aaron Phillips provided me with great customer service in such a timely fashion. I came in on a Sunday afternoon looking to get a new car and he was Aaron Phillips provided me with great customer service in such a timely fashion. I came in on a Sunday afternoon looking to get a new car and he was able to get me what I needed very easily. He was very friendly and definitely looking out for the customers best interest. I would recommend Aaron as your sales guy at Herson's! More
Gratitude You just can't get enough of Aaron Phillips and Chris Glakas. They are remarkable!!! I have often encountered customer service representatives who wer You just can't get enough of Aaron Phillips and Chris Glakas. They are remarkable!!! I have often encountered customer service representatives who were not 100 percent at what they do and that's okay, but I can't tolerate them not being nice. Aaron and Chris are both nice, extremely knowledgeable, and efficient to all who come to Herson's Honda to be serviced. And, I have also observed how they get along with each other at Herson's Honda Rockville location - it is genuine care and unrehearsed. Kudo's, to my friends at Herson's Honda and continue working cohesively as a team for your loyal customer's and each other. Best regards, Garret Kelly. More
Excellent Buying Experience. The dealership is very much clear how to handle their customer. My Honda Pilot EXL buying was really GOOD . Everyone in the team was well trained. The The dealership is very much clear how to handle their customer. My Honda Pilot EXL buying was really GOOD . Everyone in the team was well trained. The sales consultant was excellent . More
Service Review Rose Byrd is always pleasant to deal with and she provides excellent customer service. I've been going to Hersons since 1999 when I bought my first Ho Rose Byrd is always pleasant to deal with and she provides excellent customer service. I've been going to Hersons since 1999 when I bought my first Honda and have had all my Honda"s serviced at Hersons. More
Winding Rose Rose was competent and very friendly. I would use her always. Thank you Rose Byrd for your great service. I will surely tell many about you and how p Rose was competent and very friendly. I would use her always. Thank you Rose Byrd for your great service. I will surely tell many about you and how professional you are. More
Well notified and complete service timely My headlight did not work and Rose talked to me and provide me the estimate time. In addition, she notified me that she will ask tech to check all the My headlight did not work and Rose talked to me and provide me the estimate time. In addition, she notified me that she will ask tech to check all the lights. More