Herson's Honda

Great service When I pulled up the person who greeted was very helpful and friendly. The work was performed on time, and I received updates by phone and email. When I pulled up the person who greeted was very helpful and friendly. The work was performed on time, and I received updates by phone and email. More

Excellent service facility Cesar Lemus has been working with me for years, since my first Honda. He gave me a recommendation of a salesperson when I was ready to buy my second Cesar Lemus has been working with me for years, since my first Honda. He gave me a recommendation of a salesperson when I was ready to buy my second Honda. Cesar is very personable and trustworthy, knowledgable, and a gentleman. He is the only one with whom I wish to work. Anne Omland More

Pilot Our car buying experience was excellent Aaron was great Justin was great Ted was great the took they deserve the highest rating for their awesome work Our car buying experience was excellent Aaron was great Justin was great Ted was great the took they deserve the highest rating for their awesome work to give More

Service experience I had the pleasure of being serviced at your dealership. The Service Rep was Rose Byrd. Excellent service and communication. My daughter lives in th I had the pleasure of being serviced at your dealership. The Service Rep was Rose Byrd. Excellent service and communication. My daughter lives in the area. My late wife was also named Rose. Talking with Ms Byrd was a pleasure. I received a card, and she expressed her sympathy, understanding of my beloved wife. I really appreciated this card. It's employees like Ms Byrd that will make me look and probably buy my next Honda from your dealership. Hoping you pass this note of thanks onto her. You have a great, valuable employee working for you. Sincerely, Robert J. Hornak More

Fantastic experience My husband and I came to Hersons after a long day of shopping for a Honda Odyssey. We had both of our young kids with us and were really just there to My husband and I came to Hersons after a long day of shopping for a Honda Odyssey. We had both of our young kids with us and were really just there to get one last quote before going home to make a decision about where to purchase. When we got there, we told them we didn't want to see the car (as we'd already seen and test driven 2 that day) but just wanted to talk numbers. The man we spoke to insisted we see the car while he worked through some numbers and sent us over to Rick Deramo. Rick immediately started asking us about what we were looking for and why we wanted the Odyssey and quickly had the model we wanted pulled up. What was really great about talking to Rick was that he spent a lot of time showing us features in the car that 2 other dealerships had failed to point out, which basically helped us make make a final decision about which model to get. He also offered a lot of real life examples of how the features would be helpful to families with young children. Then came the real talk about numbers. This was the easiest part of our entire visit to Hersons. We told Rick what we were looking to pay, he took it to a manager (CJ), Rick and CJ came back, we talked numbers for about 5 minutes more and that was it. We were done. I am giddy about the deal we got, and really believe we were given an exceptional deal. The price they offered for our trade in was incredibly fair and the out the door purchase price was way less than what we had mentally prepared ourselves for. Also, while waiting for some of the other items to be taken care of, Rick took that time to quickly prep all of the paperwork we would need in order to save us time (again, w/ 2 young and tired kids, this thoughtful use of time was very much appreciated) Bottom line is, if you want a good deal with an incredibly pleasant buying experience overall, go to Hersons and go see Rick Deramo. His exceptional customer service and genuine willingness to help us out and work with us has earned him our customer loyalty along with as many referrals as I can possibly send over to him. More

Great experience. This is my favorite dealership. I'm back for my second car and having an even better experience this time around. My salesman, Rick Deramo, was friend This is my favorite dealership. I'm back for my second car and having an even better experience this time around. My salesman, Rick Deramo, was friendly in a sincere way, thoughtful and efficient. Really listened to me and I felt respected. As a woman car-buyer, that is very important to me. More

Oil Change I recently went to get an oil change for my Honda Civic and must I say this is the best service I have ever had! Mr. Lemus was very attentive and frie I recently went to get an oil change for my Honda Civic and must I say this is the best service I have ever had! Mr. Lemus was very attentive and friendly since I got there. Even while I was in the waiting room he would come over to let me know how everything was going with my service! This is definitely the place to go for any service you need done to your car. And I definitely recommend asking for Cesar. More

Outstanding Service Explanation, reasons and opinion offered for recommended service and repairs was outstanding. Timely response to request for additional information. Explanation, reasons and opinion offered for recommended service and repairs was outstanding. Timely response to request for additional information. Service and repairs were completed in the stated time frame. More

Tosca Leon I have been servicing my car here for years and I would highly recommend Tosca. She is helpful, friendly, and extremely professional. Thank you Tosca! I have been servicing my car here for years and I would highly recommend Tosca. She is helpful, friendly, and extremely professional. Thank you Tosca! More

Persistence Carl kept after an intermittent problem with my 10 year old van, checking every part that could be the problem twice. He did not want to replace even Carl kept after an intermittent problem with my 10 year old van, checking every part that could be the problem twice. He did not want to replace even the most likely suspect (the starter) unless we were sure it was the problem. It ended up being a bad connection to the battery cable, which Herson's fixed without charge. In addition, Carl pushed to get my van seen quickly that first morning so I could make it to school for part of my teaching schedule that day. I felt well taken care of! More