Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Wait time was excellent Weston Stone was helpful and very resourceful for me and my car needs. He got me out quickly and assured me of what would be done to my car. Weston Stone was helpful and very resourceful for me and my car needs. He got me out quickly and assured me of what would be done to my car. More
Service Weston is very professional and nice. He explained everything and kept me updated. The service was an easy experience, in and out, unlike other dealer Weston is very professional and nice. He explained everything and kept me updated. The service was an easy experience, in and out, unlike other dealership that I experienced in the past. Thank you More
5 Stars This is the first time we went to Herson's Honda for B-16 service. Rose Byrd is very nice to us besides being professional and knowledgeable. This is the first time we went to Herson's Honda for B-16 service. Rose Byrd is very nice to us besides being professional and knowledgeable. More
Superior Service at Herson's Cesar provided great customer service for my maintenance checkup. Herson's does a great job taking care of my car and helping it run smoothly. Cesar provided great customer service for my maintenance checkup. Herson's does a great job taking care of my car and helping it run smoothly. More
Rose Byrd, Service Advisor We have been customers of Herson's Honda since 2001. We have always had a great experience here. Ms. Rose Byrd is always professional, knowledge & fr We have been customers of Herson's Honda since 2001. We have always had a great experience here. Ms. Rose Byrd is always professional, knowledge & friendly during our service visits. Rose truly delivers 5-Star Service!!! Thank you! More
"Weston Stone, Service Advisor-should be Employee of the Yr I had to come out on a rainy day to have my oil changed, and I was not in the best of moods. Meeting with Weston changed that; he was absolutely kind I had to come out on a rainy day to have my oil changed, and I was not in the best of moods. Meeting with Weston changed that; he was absolutely kind and helpful from the get-go. He assured me that they'd work as quick as possible and with utmost care, and in no time, my car was ready to go. Weston helped me understand the best options when a nail was found in my front tire, and during the length of my visit Weston was very patient and able to answer all of my questions. I could not have been happier with my visit, and with Weston's assistance in getting me back on the road. More
Rose is the BEST Service Representative! I have purchased my last two cars for Henson's Honda and the experience was wonderful both times but I keep coming back for the excellent service I re I have purchased my last two cars for Henson's Honda and the experience was wonderful both times but I keep coming back for the excellent service I receive form Rose in the service department! More
Maintenance B 1 2 Rose is a dedicated, professional and polite service advisor. I keep coming back to Herson's Honda because she cares about my CRV as I do. She answer Rose is a dedicated, professional and polite service advisor. I keep coming back to Herson's Honda because she cares about my CRV as I do. She answers my questions and provides any clarification I need. Specifically, the codes B 1 2, etc. I really appreciate her input as well. And, Rose follows up to ensure everything is taken care of before I leave the dealership. Thanks for being you "Rose." You are a Great Asset to Herson's Honda! More
Consistently Helpful and Friendly Rose and the whole staff have always been extremely friendly, helpful and efficient, consistently over the 10 plus years that I have been going to Her Rose and the whole staff have always been extremely friendly, helpful and efficient, consistently over the 10 plus years that I have been going to Hersons. Thank you! More
Great Experience! I went to Hersons Honda to buy my very first car and Aaron and Kurtis made it an easy and enjoyable process. I told them exactly what I was looking fo I went to Hersons Honda to buy my very first car and Aaron and Kurtis made it an easy and enjoyable process. I told them exactly what I was looking for and what my budget was and they worked around it making sure to keep those things in mind. I test drove a few cars with Aaron, who did a great job explaining all the different features each car had and what the differences were between the models. After test driving, I decided I was very interested in the Honda CR-V and wanted to work out the numbers to see if it was an amount I felt comfortable paying. Kurtis and Aaron took me through the process, explaining everything along the way and answering any questions I had. My out the door price was a lot less than what I prepared myself for and once I made the decision to buy it, it didn't take long at all before I was driving it off the lot! As the car was getting cleaned, Aaron and Kurtis were getting the paperwork ready. They explained each paper as we went through, which was very helpful for a new buyer like myself, and my car was clean and ready by the time we were done! I highly recommend purchasing a car from this location and from Aaron Phillips. The customer service was great and I left with exactly what I was looking for car wise and price wise! :) Thanks guys! More