Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Quick and through The service has always been great and this time it was even better when a part didn't need to be replaced, saving $300!!! Because one of the parts was The service has always been great and this time it was even better when a part didn't need to be replaced, saving $300!!! Because one of the parts was on back order, this makes it worth it More
Friendly I have never been unhappy with Herson's service department. Everyone is always very friendly. The service is great. I feel very comfortable going ther I have never been unhappy with Herson's service department. Everyone is always very friendly. The service is great. I feel very comfortable going there. More
Quick Service! My tire pressure icon lit up. Believing it was because of the weather change, as has happened previously, I drove to Herson's Honda without an appoin My tire pressure icon lit up. Believing it was because of the weather change, as has happened previously, I drove to Herson's Honda without an appointment. Weston was the service rep that day and could not have been nicer. He informed me of the time needed because there were other vehicles with appointments, kept checking on the status of my vehicle and reporting back to me. Surprise! There was a nail puncture, which they quickly plugged at no cost...all within the hour plus 15 minutes promised initially. Kudos! More
Good Service Tosca Leon was my service rep today and was very helpful. The maintenance took a little longer with additional work that my car ended up needing but T Tosca Leon was my service rep today and was very helpful. The maintenance took a little longer with additional work that my car ended up needing but Tosca gave me good insight to the issue and even assisted with getting a small discount. Tosca was very helpful and I hope to work with her again on my next service. I hope the the newly renovated waiting area will continue to have an area for kids as it is very helpful for parents waiting with kids. More
Rose Byrd I went into service the other day for an A12 service I was on vacation from out of town visiting my family. I called and spoke to Rose and she was abl I went into service the other day for an A12 service I was on vacation from out of town visiting my family. I called and spoke to Rose and she was able to fit me in. I came in and she was very fast and told me everything that went on with my car. It was nice to go and have someone know what they were talking about and not just trying to sell me something. I will be letting my family and friends know how great my service was so that they can come in to get there car worked on. Rose thank you again for everything your awesome... More
Very efficient oil change express service Weston Stone spoke to us in the service lane exactly at the minute of our service appointment. We discussed an additional problem, for which he advis Weston Stone spoke to us in the service lane exactly at the minute of our service appointment. We discussed an additional problem, for which he advised us to make another appointment, which we have done. More
B1/pre-trip inspection On-schedule service, frequent updates provided, open communication and knowledge of the services provided. That'S Herson's Honda Service Center and Ro On-schedule service, frequent updates provided, open communication and knowledge of the services provided. That'S Herson's Honda Service Center and Rose Byrd. Always excellent service and outstanding staff. More
Great Experience We can just to look for a new car for our kids, Rick met us at the door and was with us through the whole process of purchasing a new car. He was very We can just to look for a new car for our kids, Rick met us at the door and was with us through the whole process of purchasing a new car. He was very knowledgeable about the car we were interested and went with us when we took a test drive. More
Great Experience with Cesar Lemus and Herson's Honda My visit today, 6/10/2016, at Herson's Honda was made excellent by Cesar Lemus in particular, and by the whole dealership. It was courteous, through, My visit today, 6/10/2016, at Herson's Honda was made excellent by Cesar Lemus in particular, and by the whole dealership. It was courteous, through, fast, and a pleasure. Cesar went out of his way to ensure that my specific questions (the ones I needed to know the answers to), were all answered directly, in detail, and accurately. I recommend Cesar and Herson's Honda to anyone and everyone. Five Stars! David Klima More
We would ask for Ira again! My husband loathes dealing with the process of buying a car so I was pleasantly surprised at his reaction to meeting Ira, who is professional, low pre My husband loathes dealing with the process of buying a car so I was pleasantly surprised at his reaction to meeting Ira, who is professional, low pressure, straightforward and calm. Ira made the experience easy and part of our choice to go with the dealer was because we wanted to work with Ira. Honda is a great car--this is our third--but the salesperson makes or breaks the buying experience thanks to Ira for making it a breeze. He is also unbelievably knowledgeable about all the little bells knobs and whistles on our CRV and helped us get acclimated to it easily. More