Herson's Honda
Rockville, MD
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1,880 Reviews of Herson's Honda
Excellent Service As Usual I've been using Herson's Honda service for years and I continue to receive excellent service. For my recent service I was assisted as usual by Rose By I've been using Herson's Honda service for years and I continue to receive excellent service. For my recent service I was assisted as usual by Rose Byrd who, as always, was friendly, knowledgeable, and kept me up to date on the status. Their database of my previous service visits has helped me keep track of what my next regular service should be and parts warranties, etc. Another successful service visit for my old car. More
Rose Does a Great Job I regularly bring my Honda Insight in for service, and Rose Byrd is my contact. She does an excellent job of getting my car in on time and getting me I regularly bring my Honda Insight in for service, and Rose Byrd is my contact. She does an excellent job of getting my car in on time and getting me back on the road promptly. Great work! More
Roy deserves 5 stars Roy made the experience of buying my first car like a dream. He listened to all I had to say and answered all of my questions. He made sure that I, as Roy made the experience of buying my first car like a dream. He listened to all I had to say and answered all of my questions. He made sure that I, as a first time buyer, understood what I had to know finically and that the car that I chose was up to my expectations when it came to the amenities. My parents and I left the dealer with a good deal- more than I ever expected. Roy told me right away that he would not offer us anything but the best and that he would make that happen. I would definitely recommend Roy to anyone interested in buying from Herson's Honda because of his professional, respectable, and friendly demeanor. More
Great Team I brought my Honda Accord in for service (preventative maintenance). My service advisor was Weston Stone. Weston sets the true example for 5 star cust I brought my Honda Accord in for service (preventative maintenance). My service advisor was Weston Stone. Weston sets the true example for 5 star customer service. I also give acknowledgement to the entire HH team in getting me in and out (for an oil change, tire rotation, etc.) in under 30 minutes. The service was very efficient. Weston is attentive, professional, and can be credited for why I will be a return customer to this location. Thank you. More
Weston deserves 5 stars This was the first service of my Honda Civic that I bought at Herson's Honda in September 2015. The service started right on the scheduled time.It was This was the first service of my Honda Civic that I bought at Herson's Honda in September 2015. The service started right on the scheduled time.It was quick and professional. Weston answered all my questions and provided good recommendations for future services. More
Great team and a huge help! I decided to have a look at the new Honda Pilot while waiting for my car to get serviced. Aaron Phillips was available to give me all the information I decided to have a look at the new Honda Pilot while waiting for my car to get serviced. Aaron Phillips was available to give me all the information I needed. He was very knowledgeable and answered all the questions I had and all in a super friendly manner. My husband and I came the next day to finalize the purchase of our two new cars! Aaron was a huge help - he took care of all the paperwork and connected us with whoever was needed at Honda to get everything done. A big THANK YOU to Aaron, Joe and Justin for helping us close this deal!! More
Rose makes it so easy I have been taking my car and my Mother's car to Hersons for years. I usually work with Rose who is wonderful. So responsive, explains everything. Eve I have been taking my car and my Mother's car to Hersons for years. I usually work with Rose who is wonderful. So responsive, explains everything. Everyone I have worked with in service has been really good. No complaints. And Luis the shuttle driver is so nice! Wouldn't take my car anywhere else. More
Excellent and very infromative Me and my husband stop by for an oil change 6/4/16 and our service advisor Weston was very helpful in giving us detail for detail information, and als Me and my husband stop by for an oil change 6/4/16 and our service advisor Weston was very helpful in giving us detail for detail information, and also about something else they found with the tire and a sticker about a recall, that was replaced. Thanks! Weston..... More
Honest and helpful I have been going to the Herson's Honda service center for years with my Honda Civic. Recently worked with Rose Byrd who was helpful and honest about I have been going to the Herson's Honda service center for years with my Honda Civic. Recently worked with Rose Byrd who was helpful and honest about everything that needed to be done with my car. She kept me informed of the status and expected charges of the servicing. Glad to have had her on my side! More
New Car Purchase Herson's made my first new car buying experience in 21 years less stressful and time consuming than I had anticipated. Rayhiem Dorsey, our Sales Cons Herson's made my first new car buying experience in 21 years less stressful and time consuming than I had anticipated. Rayhiem Dorsey, our Sales Consultant was professional, knowledgeable , patient and courteous. He coordinated well with his Sales Manager, Alpha Bah to offer us a good price and we were able to finalize the purchase of a new CR-V . Also, Ted Trabucco, of the Finance Dept. effectively and professionally walked us through and completed this process efficiently. Overall a good experience so far with Herson's. Thanks, to those employees we dealt with. More