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Herman Cook Volkswagen
Encinitas, CA
71 Reviews
As a family operated and community minded business Herman Cook Volkswagen is dedicated to building customer loyalty through personal integrity and customer satisfaction. Please take the opportunity to come in and see for yourself why for comfortable and personal service the best is not always the biggest.
Nationally recognized as the Dealership of the Year by the American International Automobile Dealer Association as well as being an AAA Approved Service Facility for over 20 years Herman Cook Volkswagen is extremely proud of its nationally renowned reputation in customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 17, 2026
I made an appointment online with Annie and let her know
I was only there to do a test drive at that time. I am looking for an SUV, as my convertible doesn't house baby car seats. Anyways, I'm in the early
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by carmen
Employees Worked With
February 14, 2026
Herman Cook VW Service performed an oil change and a
noise diagnosis on my 2020 GTI.
Excellent service: fast, with very good communication. Highly recommended!
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by jdavidvance
Verified Customer
Verified Customer
Employees Worked With
February 14, 2026
Ricardo always makes me feel like a friend and valued
client! My car was done earlier than estimated and the cost was as quoted.
It would be nice if the lobby had an upgrade. It's not comfortable to w
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by dana26
Verified Customer
Verified Customer
Employees Worked With
Ricardo Sanchez
Dealership Inventory (105 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
