Annie MacPherson
Annie MacPherson at Herman Cook Volkswagen

Annie MacPherson

Sales Person

Herman Cook Volkswagen

1435 Encinitas Blvd.
Encinitas, CA 92024

Contact Me
5.0
24 Reviews

Dealership Experience

22 yrs, 3 mos

5.0

24 Reviews

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24 Reviews of Annie MacPherson

June 05, 2026

Dealership Rating
Employee Rating

The people at Herman Cook VW are friendly, efficient and helpful. I have bought 2 vehicles with them and both experiences have been great More

by Hoppercruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Axford, Jesus Lopez

Jun 05, 2026

Herman Cook Volkswagen responded

It’s wonderful to know our team treated you with friendliness and efficiency during both of your Volkswagen purchases. We’re grateful for the chance to earn your trust twice. Thanks for choosing us for your automotive needs.

June 05, 2026

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Employee Rating

Excellent experience for the second vehicle I have purchased from this dealer and I would definitely recommend More

by bolandress
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Smith

Jun 08, 2026

Herman Cook Volkswagen responded

It’s wonderful to hear your second purchase went smoothly. Thank you for your business and for recommending our team. We look forward to helping you with your next vehicle.

June 02, 2026

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I appreciated how friendly and professional the team was. They were available to answer questions and support me without being pushy. More

by falvarezjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Smith, Bill Kwait

Jun 02, 2026

Herman Cook Volkswagen responded

Thank you for your thoughtful review! We’re so glad our team could provide a friendly, professional experience and be there to answer your questions without any pressure. Helping our guests feel comfortable and supported is what we’re all about. We truly appreciate your trust and hope to see you again!

May 18, 2026

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The team was great, very helpful! Answered all my questions and walked me through the process! Will continue to work with Jesus and his team for all our family car needs. More

by BIBILUJANV
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Lopez , Alfonso

May 19, 2026

Herman Cook Volkswagen responded

We appreciate you highlighting Jesus and his team’s help. Congratulations on your new Volkswagen and we’re glad we could answer your questions every step of the way. We look forward to supporting your family’s future car needs.

May 15, 2026

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My experience with the dealership was fantastic. The Team was knowledgeable and transacted the deal in a family, friendly manner. More

by dohpaul
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Herman Cook Volkswagen responded

It’s great to learn that our team, particularly Annie, took care of you with expertise and a welcoming approach. We’re happy to know the process felt comfortable and supportive. Thank you for putting your trust in us!

May 13, 2026

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I had an excellent experience with them they are the best always and I never going to change to another company thank you More

by YOLANDARUIZ65
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Lopez

May 14, 2026

Herman Cook Volkswagen responded

Thank you so much for your loyalty and support! We’re grateful for your trust in our team and honored to be your dealership of choice. Hearing that you always have an excellent experience means the world to our family business — we appreciate you!

May 11, 2026

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Easy to make an appointment and always fine work performed. Here are five more words. More

by rkchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Joslin - 5 star

May 12, 2026

Herman Cook Volkswagen responded

Thank you so much for your 5-star review! We’re glad to hear scheduling your appointment was easy and that you continue to receive quality service from our team. We truly appreciate your business!

May 10, 2026

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Annie has helped me purchase a car multiple times. She is so knowledgeable, accommodating and makes the process easy! More

by Bobheydet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Lopez

May 11, 2026

Herman Cook Volkswagen responded

We’re delighted you trusted Annie once again for your Volkswagen purchase. Her accommodating knowledge is aimed at making every visit seamless and making you leave with a smile. Thank you for your continued loyalty, and we look forward to assisting you again.

May 05, 2026

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Wifey and I enjoyed purchasing our vehicle from HC VW. Sales team was a pleasure to do business with, listened to our needs and works out a price we were comfortable with. Great help from all staff during More

by mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Smith

May 05, 2026

Herman Cook Volkswagen responded

It was a pleasure helping you find your new Volkswagen ID. Buzz, and we appreciate you sharing your experience. We’re glad our sales team met your needs and that our local credit union financing provided an attractive rate. Feel free to reach out if we can help again.

May 03, 2026

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Employee Rating

Bill Kwait and finance person were excellent and very helpful in making the final decision to conclude the purchase. We will recommend to any friend without any reservations. Great dealership. More

by Awesome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Kwait, Jesus Lopez

May 04, 2026

Herman Cook Volkswagen responded

It’s wonderful to hear Bill and our finance team made your VW purchase decision so smooth. Thank you for recommending us, and enjoy your ID.4!

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