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Heritage Toyota

S. Burlington, VT

4.9
4,388 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,388 reviews

January 05, 2012

My experience leasing a vehicle at Heritage with Mason Maltais as my salesperson was outstanding! I walked in knowing exactly what I wanted: A dark blue, 4 door simple and basic Toyota Corolla. Mason gree More

by blissworker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
Jan 05, 2012 -

Heritage Toyota responded

Hello, Thank you for taking the time to review us online. I'm glad to hear Mason was very accommodating throughout the leasing process. It means a lot when a consumer rates us against previous experiences and says we excelled and are the best. On behalf of Mason and the entire H-Team, thank you for your patronage and choosing Heritage Toyota Scion; we look forward to seeing you in the service lane. Yours, Dave Machavern President Heritage Toyota Scion

January 04, 2012

Adam has got to be one of the friendliest salesperson I know. My car had been total loss after a deer just sprang out of the field directly in the line of my driving. I had a lot going on; including full More

by mailynnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller, Adam Miller
Jan 05, 2012 -

Heritage Toyota responded

Hello, First, let me thank you for taking the time to review us online. We're glad Adam helped you through what sounds like an extremely stressful situation. We're glad that you are comfortable with the final purchase and that Adam was with you every step of the way. We wish the best to you and your daughter and look forward to seeing you again at Heritage Toyota Scion. Yours, Dave Machavern President Heritage Toyota Scion

January 03, 2012

I felt very comfortable buying my new car at Heritage Toyota because of the friendly staff. Conor was very knowledgeable about the car I was interested in. The price was originally higher than expected More

by tenobeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conor McQuade
Jan 04, 2012 -

Heritage Toyota responded

Hello, First, I would like to thank you for taking time to review us online. I'm happy to hear Conor was helpful in the purchasing process and that you felt comfortable with the deal. Thank you for purchasing from Heritage Toyota Scion, and we look forward to seeing you in the service lane. Thank you, Dave Machavern President Heritage Toyota Scion

January 03, 2012

Mason was friendly and knowledgeable about the Rav4 that I was interested in. He was easy to talk to and ask questions. I felt that he took good care of me and paid attention to my needs. Tim was thorough i More

by southhilldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais, Tim Baptie
Jan 03, 2012 -

Heritage Toyota responded

Hello, Thank you for taking the time to review us online. I'm happy to hear Mason was friendly and helped you with your new Rav4 purchase. We will be sure to share your feedback with Tim and Mason. On behalf of the H-Team, I thank you for your business and we look forward to seeing you in the service lane. Thank you, Dave Machavern President Heritage Toyota Scion

December 22, 2011

A wonderful, easy experience. Alex was sensational! Above and beyond the call of duty. He helped to get a better trade in price for my used vehicle. Professional and courteous More

by rnessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Layn
Dec 22, 2011 -

Heritage Toyota responded

Hello, Thank you for reviewing us online and taking the time to do so. I'm glad you had a very positive experience at Heritage Toyota Scion and Alex was very helpful. We'll be sure to share your feedback with Alex and the rest of the H-Team. We look forward to seeing you again. Thank you, Dave Machavern President Heritage Toyota Scion

December 19, 2011

We had a fabulous experience at Heritage Toyota and with Mason Maltais! We were especially impressed with his knowledge of the desired model (Venza) and also with the fact that he gave us all the informat More

by annebesterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
Dec 19, 2011 -

Heritage Toyota responded

Anne, Thank you for taking the time to share your experience with Mason and our staff. I am glad to hear you enjoyed working with Mason to purchase your new Venza. We look forward to seeing you again soon. Happy holidays, and welcome to the H-Team! Dave Machavern President Heritage Toyota-Scion

December 13, 2011

Conor was very helpful and nice. He gave me lots of suggestions and I appreciate everything he did for me. I am happy to be buying my new car from this company, and look forward to what it all brings. More

by McBeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Conor McQuade
Dec 14, 2011 -

Heritage Toyota responded

Hello, Thank you for taking your time and reviewing us online. I'm glad to hear that you enjoyed working with Conor and that he made the car purchasing process pleasant. On behalf of Conor and the H-Team, thank you for choosing Heritage Toyota Scion and we hope to see you again soon. Yours, Dave Machavern President Heritage Toyota Scion

December 10, 2011

We waited almost a month for our RAV4 Limited to be built (because there were none to be found for we wanted) and Andy kept us informed often to the status of it. We finally received it on 11/30 but the bod More

by sdmac4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Howard
Dec 12, 2011 -

Heritage Toyota responded

Hello, Thank you for taking time to review Heritage Toyota Scion on DealerRater, we greatly appreciate it. I'm glad you enjoyed working with Andy and he was able to find and create your perfect RAV4 with you. It's great to hear that he kept you informed throughout the process, and it all worked out for the best in the end. On behalf of Andy and the rest of the H-Team, thank you for choosing Heritage Toyota Scion. Sincerely, Dave Machavern President Heritage Toyota Scion

December 09, 2011

Went in to discuss a new lease since our old lease on the Rav4 was expiring. Met with Steven who presented a wonderful overview of all the programs and options available. After careful review we opted for More

by MaryBargiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bourgoin and Nick Zagres, Nick Zagres
Dec 09, 2011 -

Heritage Toyota responded

Hi Mary, Thank you for taking time and reviewing us online, we greatly appreciate it. I'm glad Steven could take care of the lease for you and Nick has too in the past. We're happy you chose to return to Heritage Toyota Scion, and we hope to see you again soon. On behalf of Steven, Nick and the entire H-Team, we thank you for your patronage. Yours, Dave Machavern President Heritage Toyota Scion

December 02, 2011

Mary was very friendly and efficient with a great sense of humor. If you need to spend 30-45 minutes going over paperwork, Mary would be my pick to take you through it. More

by drgoad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rodriguez , Mary Rodriguez
Dec 02, 2011 -

Heritage Toyota responded

Hello again, Thank you for taking the time to share your experience with Mary and the rest of the H-Team. I'm glad Mary made such an impression on you and eased you through the process. Thank you again for purchasing at Heritage Toyota Scion and we look forward to seeing you again in the future. Thank you, Dave Machavern President Heritage Toyota Scion

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